Amazing service and the lady at the register was absolutely lovely. She helped me pick out the perfect gift for my boyfriend’s mom’s birthday. She helped me use my points to get a great discount, fant... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
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Consulta las opiniones de los clientes
I went into the shop to find a perfume for my wife with no idea what I was looking for, the only thing I knew was she liked a ‘musky’ smell… A lovely lady called Hayley took the time to go through wha... Ver más
La empresa ha respondido
Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... Ver más
La empresa ha respondido
I was attended to by a very helpful lady called Diane in your Derby store. She went out of her way to satisfy my order requirements. She help me set up an account for my purchase because I couldn’t ob... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, Reino Unido
4,9
Excelente
205 opiniones
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Been collecting my order online and…
Been collecting my order online and this wonderful hayley is always been so fabulous and helpful to deal with.
Always friendly and always there to help.
Would depo would like to come back again
9 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfect experience
I came into store in derby. I had an idea of what i wanted but Aisha helped me out so much. Pointed me into the right direction for my perfect gift set. Thankyou for a fabulous experience.!! 👌 😁
3 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lady called Lynne who served me…
The lady called Lynne who served me today was so so and lovely so much that I will always come here for my perfumes in future also your stock is amazing a very happy customer.
3 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Hayley in the Derby…
Great service from Hayley in the Derby store. Welcoming, happy service
2 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hayley made it amazing for me
Hayley made it amazing for me. Thanks to her for helping me out
20 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff was very helpful specially Lin
The staff was very helpful specially Lin :) she let us try many perfume of choice loved her
12 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really quick and easy
Really quick and easy, and really good service from lou
10 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always helpful Aisha the best returning…
Always helpful Aisha the best returning customer every month I will be coming again next month
9 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review it's great to here.
The Perfume Shop
Visited the store on the ground floor…
Visited the store on the ground floor today and was served by the store manager Nicky she gave me great service helped me find exactly what I was looking for and was so patient thank you so much I will definitely be back
7 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
Excellent
Robbie served me, was fantastic server and really knew his stuff- Thank you !!
31 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
The assistant was exceptionally…
The assistant was exceptionally helpful. She hadn't got the item I wanted but found it elsewhere and ordered it, promising it's arrival before Christmas. It arrived within 2 days. Such a relief.
19 de diciembre de 2025
Respuesta de The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Respuesta de The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Order online home delivery the perfumes…
Order online home delivery the perfumes don’t smell the same as the store have a different smell like the perfumes are of so not happy.
15 de diciembre de 2025
Respuesta de The Perfume Shop - Derbion Centre 370
Samera Niaz,
We appreciate your feedback and are sorry the delivered perfumes' scent differed from what you expected. We're sorry this scent didn't meet your expectations.
The Perfume Shop
Delivered quickly
12 de noviembre de 2025
Respuesta de The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
My online order was a very quick delivery and easy to order with reasonable priced perfumes 100% recommend
My online order was very quick
10 de noviembre de 2025
Respuesta de The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Respuesta de The Perfume Shop - Derbion Centre 370
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Enjoyable shopping experience
Shop assistant very knowledgeable and really helpful. Found me an excellent set at an excellent price
29 de octubre de 2025
Respuesta de The Perfume Shop - Derbion Centre 370
Hi,
Thanks for a lovely review. We appreciate your feedback.
The Perfume Shop.
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