I can always get my favourite perfume at an amazing price. Prompt customer service. Thank you
Localización
Cambiar localizaciónSU229, Level 2, South Mall, Westfield, DE1 2PQ DERBY, GB
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Consulta las opiniones de los clientes
Sabrina and Sam have exceptional service. I went in with a oddly specific request but not knowing exactly what I wanted, more of a mood and they found the exact thing but it was way out of my price ra... Ver más
La empresa ha respondido
Delivery was very quick and loved the items its just packaging wasn't enough sealed and left me worried about the items inside
La empresa ha respondido
Thank you Sabrina for giving me the best customer experience at the Derbion store today. Had issues with setting up my Klarna payment and she was patient putting me through the whole process. Made me... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- también en la categoría
- Proveedor de cosméticos y perfumes
- Proveedor de fragancias, aromas y saborizantes
- Proveedor de productos de belleza
- Tienda de cosméticos
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
SU229, Level 2, South Mall, Westfield, DE1 2PQ, DERBY, Reino Unido
4,9
Excelente
192 opiniones
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Had very good customer service by tracy
Had very good customer service by tracy
5 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derby 345
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I've had a lovely experience and a lot…
I've had a lovely experience and a lot of help from Diane
4 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derby 345
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Smooth purchase
Excellent! Very helpful, Martha was great, explained what was what and would be happy to buy from here again,
19 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derby 345
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was super amazing and helped me…
Diane was super amazing and helped me choose the perfumes
19 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derby 345
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It is always a pleasure buying from…
It is always a pleasure buying from this top store, they are always nice and ever so willing to go the extra mile to make sure you get what is perfect for you.
Thank you
14 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derby 345
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was so helpful and very intensive…
Diane was so helpful and very intensive and patient. Thank you!
11 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derby 345
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was struggling to find some…
I was struggling to find some aftershave and was helped by some lovely ladies, Dianne and Paige, would recommend coming here if you’re unsure what to get!
5 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derby 345
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The perfume shop
I was looking for a scent to wear on a night out. Diane gave me a range to choose from and she helped pick the right one . *****
3 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derby 345
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff at the perfume shop are so…
The staff at the perfume shop are so friendly. Sabrina helped me out and I left with exactly what I wanted & more.
3 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derby 345
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Holly was very excellent with the…
Holly was very excellent with the service made the process super easy n comfortable and pointed me in the right direction to which fragrance suits me best would definitely recommend purchasing from this store
1 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derby 345
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was lovely dealing with sabrina…
It was lovely dealing with sabrina level2.
Good communication skills.Overall good experience.
26 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derby 345
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was very helpful as I was looking…
Diane was very helpful as I was looking for a small gift.
One for me and one for a friend and beautifully gift wrapped.
Great service thank you.
25 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derby 345
Thanks for your kind words. We're happy to hear that you received great service while finding gifts, and that you appreciated the gift wrapping. We appreciate you!
Five star Holly
The staff are brilliant excellent customer service went the extra mile and then some shout out to Holly a real credit to the company
24 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derby 345
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service by Tracey
Went in but i wasn't sure what i wanted for my husbands present and i was helped by a lady called Tracey who was just brilliant. She helped me decide what i was looking for and was so professional. I will 100% go back in this store again.
6 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derby 345
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
Respuesta de The Perfume Shop - Derby 345
Hi,
Thanks for your feedback. We appreciate you!
The Perfume Shop
Amazing staff
Amazing staff, couldn’t have been more helpful and attentive
I previously went to Perfume shop at MacArthur glen outlet, staff were rude and very unhelpful. The lady that served me in Derby was the absolute contrast and restored my faith in the perfume shop. Sadly I didn’t get her name
28 de noviembre de 2025
Respuesta de The Perfume Shop - Derby 345
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Great quick service and half price too
Great quick service and half price too, very happy
22 de noviembre de 2025
Respuesta de The Perfume Shop - Derby 345
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Respuesta de The Perfume Shop - Derby 345
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Wow what a quick service you provide…
Wow what a quick service you provide from selection to delivery 👏 thanks..
15 de noviembre de 2025
Respuesta de The Perfume Shop - Derby 345
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Lovely helpful staff
11 de noviembre de 2025
Respuesta de The Perfume Shop - Derby 345
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
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