We were looking for a specific perfume which we have been unable to find in other shops. Your staff member was very helpful in finding it and arranging our purchase and postage to our home address.
La empresa ha respondido
Localización
Cambiar localización3 Guildhall Shopping Centre, EX4 3HP EXETER, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My experience couldn’t of been better both ladies so helpful and polite very helpful would definitely recommend shopping there libby an Emma fantastic thank you ladies
La empresa ha respondido
“I have been using The Perfume Shop in Exeter for almost 5 years, and I’ve always had a great experience. Liby has always understood my taste and preferences really well. Recently, I met Danny and Riy... Ver más
La empresa ha respondido
Libby and Jake were both really welcoming and friendly from the moment I walked into the shop to leaving with some lovely perfumes. They were really informative on the scents I was interested in. I wo... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- también en la categoría
- Proveedor de cosméticos y perfumes
- Proveedor de fragancias, aromas y saborizantes
- Proveedor de productos de belleza
- Tienda de cosméticos
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
3 Guildhall Shopping Centre, EX4 3HP, EXETER, Reino Unido
4,9
Excelente
93 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Amazing customer service Jake really…
Amazing customer service Jake really helpfull and informative.
2 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hi,
Thank you for your positive review we really appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Danny
Danny was amazing when I came into the store! Really helpful and managed to get two birthday presents for my family.
2 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Fantastic service
Fantastic service, helpful and super friendly staff, especially Jake! Very good knowledge about the fragrances which always helps. Will definitely shop here again. Thank you 🙂
2 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Libby helped me choose a scent and she…
Libby helped me choose a scent and she was lovely, highly recommend this perfume shop, great service and good prices.
29 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Respuesta de The Perfume Shop - Exeter 224
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Great products and fantastic team!
Store stocks a wide range of great products and cannot recommend the staff enough - Jake in particular who served me, who was extremely helpful, friendly and patient (he must've stayed with me a good 30-40 mins, always suggesting great perfumes tailored to my picky taste). Really helped me to narrow down my choices and pick the right scent for me, and explained each one in great detail and in a way that was easy to understand - 10/10 🌟
Highly recommend this store for perfumes and especially Jake thanks to his fantastic customer service, kindness and expertise, especially when buying something so personal to each of us - can't ask for more!
22 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Lovely store really helpful staff
Lovely store really helpful staff
Libby was great really good attitude and really helpful and friendly i would not hesitate to recommend this store
22 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Great experience today
Great experience today. My little girl got a really good bargain. Fantastic customer service.
19 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Good experience
It was a great experience visiting there. Danny assisted us throughout and found the perfect gift for my best friend. We also got some goodies.
19 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Such an amazing service by Danny
Such an amazing service by Danny, really helpful even though I didn't know what I wanted he really helped me pick out a perfume gift set for my lil sister. So help fell!
19 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Really friendly
19 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Amazing and friendly staff
Amazing and friendly staff, very helpful and had great knowledge of products. Will always be my go to store!
19 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Amazing help by Danny and co worker
Amazing help by Danny and co worker. Didn’t feel pressured but was very welcoming and answer any questions I had. Very friendly. Great experience overall
19 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Danny at Exeter store was extremely…
Danny at Exeter store was extremely helpful and were very happy with our purchases
18 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Very friendly staff
Very friendly staff, helpful and yet not pressuring to buy an item
18 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
I would like to write about AJ
I would like to write about AJ, he manage customer very well and has got good product selling skills.
Thanks
18 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Libby was great
Libby was great, she helped me find a really nice perfume as a gift for my wife. Excellent service
18 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Jake was fabulous
Jake was fabulous - really knowledgeable and extremely personable. We entered the shop with uncertainty, but left with a smile and a great perfume. Thanks, Jake..!
15 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Jake was very helpful, what a lad
Jake was very helpful. He guided me through many choices and helped with my lack of knowledge.
15 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Exeter 224
Hello,
Thank you for your great review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
I received my perfume in good time
21 de marzo de 2025
Respuesta de The Perfume Shop - Exeter 224
Hello,
Thank you for your lovely 5* review, we really appreciate your feedback and are so happy to hear you had a great experience shopping with us!
Kind regards,
Jasmyn
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.