Chloe and Kelly made our shopping experience so pleasant..both ladies so pleasant and polite and nothing was too much trouble..excellent knowledge on new fragrances and went above and beyond to help
La empresa ha respondido
Localización
Cambiar localizaciónUnit 38, Princes Quay Shopping Centre, HU1 2PQ KINGSTON-UPON-HULL, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Just want to say a huge THANKYOU😊to 🙏🏽xKelly & Chloe $ x🙏🏽 Absolutely lovely girls was so stressed yesterday, but the put me a gift together & was soo so helpful… thankyou so much! Definitely b... Ver más
La empresa ha respondido
Having purchased the wrong perfume for my wife for Christmas I needed to exchange for the right one. The young gentleman in the shop was very helpful and sorted it out for me as they did not have the... Ver más
La empresa ha respondido
Very helpful when perfume was out of stock they ordered it for me to come to the shop got a great deal with order and atomiser as well thanks
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 38, Princes Quay Shopping Centre, HU1 2PQ, KINGSTON-UPON-HULL, Reino Unido
4,7
Excelente
49 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Chloe at Princess Quay was a great…
Chloe at Princess Quay was a great help. She served with a lovely smile.
Nawa Ahmed
29 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful when perfume was out of…
Very helpful when perfume was out of stock they ordered it for me to come to the shop got a great deal with order and atomiser as well thanks
2 de abril de 2026
Respuesta de The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came in today was served by Lacey and…
Came in today was served by Lacey and Kelly they had amazing product knowledge and couldn’t have done more to help me. Will definitely be returning to this store
30 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Chloe and Kelly made our shopping…
Chloe and Kelly made our shopping experience so pleasant..both ladies so pleasant and polite and nothing was too much trouble..excellent knowledge on new fragrances and went above and beyond to help
8 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really helpful and efficient staff
12 de febrero de 2026
Respuesta de The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service in store with…
Excellent service in store with exceptionally friendly staff. Would definitely shop again.
19 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Oliver helped me today with my…
Oliver helped me today with my purchase. He was extremely polite and helpful.
31 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Oliver was really helpful and helped me…
Oliver was really helpful and helped me find the right perfume. Very happy with the service he provided ☺️
31 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Having purchased the wrong perfume
Having purchased the wrong perfume for my wife for Christmas I needed to exchange for the right one. The young gentleman in the shop was very helpful and sorted it out for me as they did not have the one I needed in stock he kindly ordered for me and it was delivered five days later.
29 de diciembre de 2025
Respuesta de The Perfume Shop - Hull 52
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
I support a sight impaired customer
I supported a sight impaired customer, and Chloe.S was superb. She was patient, funny and gave my companion the time she needed to make the right choice for herself.
This during the Christmas rush is not easy to do.
24 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Hull 52
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Fast service no messing about with my…
Fast service no messing about with my order
27 de noviembre de 2025
Respuesta de The Perfume Shop - Hull 52
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
I told them my addres but got it wrong…
I told them my addres but got it wrong didnt get parcel
11 de diciembre de 2025
Respuesta de The Perfume Shop - Hull 52
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Very helpful staff and…
Very helpful staff and friendly.Received package very quickly
7 de diciembre de 2025
Respuesta de The Perfume Shop - Hull 52
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop.
Had a lovely experience
3 de diciembre de 2025
Respuesta de The Perfume Shop - Hull 52
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Bought moschino 2 Toy bubble gum
Bought moschino 2 Toy bubble gum. Quality packaging in great condition. Couldn’t be happier with price for a 100ml bottle. She was ecstatic for her birthday gift so happy days all around.
24 de noviembre de 2025
Respuesta de The Perfume Shop - Hull 52
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Excellent service
From the minute I stepped inside the shop the staff were super helpful. Answered my questions, helped me decide which fragrance and gift wrapped it for free. Also helped order me a fragrance (that wasn't in stock) and had it delivered to my home address.
30 de noviembre de 2025
Respuesta de The Perfume Shop - Hull 52
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Scruffy, unhelpful, oversell.
Princess Quay Hull. Poor customer service from the chap who served me. Looked like he had been dragged through an edge backwards. I should have told him to keep the stuff, but needed urgently as I leave the country in the next couple of days and last minute shopping for Christmas. Asked if i wanted item gift wrapping. I declined. What really got my goat is the 10P bag charge. I had bags in my pocket and could have carried the item without a bag. Yes it's a paper bag, but still not environmentally friendly.
25 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Hull 52
Hi,
We appreciate you sharing your experience. We're sorry to hear that the service and bag charge impacted your shopping, especially with your upcoming travel. If you need any help with our services, please let us know via email.
The Perfume Shop
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.