Wide selection of stock. Very organised. Staff were very helpful, offering help at every turn! They were very patient with me as I was very particular and found just the right thing I was looking f... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 5, Ilac Centre, Henry Street, D01 RW86 DUBLIN, IE
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Consulta las opiniones de los clientes
The greatest staff I have ever met in the ilac shopping centre, always making you feel welcome and a good laugh when you go in I love watching there tiktok videos there a great bunch of people
I've went to the perfume shop in the ilac a few times and its genuinely became my favourite shop, they are such welcoming and kind people who go out of there way to help with any of your perfume needs... Ver más
I had a great experience shopping here. The store has a fantastic selection of perfumes, and everything was well presented. A huge thanks to Callum, who was very friendly, knowledgeable, and patient.... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 5, Ilac Centre, Henry Street, D01 RW86, DUBLIN, Irlanda
4,8
Excelente
61 opiniones
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Poor customer service
A bit a gamble buying online from here. You’ll be taking a chance. Recently had an order cancelled at last minute which was quite disappointing. Customer service is so poor no one has responded to my messages on WhatsApp and email for 2 days now. I can’t even confirm if I got a refund.
4 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Ilac 118
Hi,
We regret your order was cancelled and that our support has been unresponsive. We appreciate you bringing this to our attention. We are looking into why there was a delay in responding to your messages.
The Perfume Shop
Absolutely amazing experience helped me…
Absolutely amazing experience helped me choose the right one with so many options . Well done !! Thanks Farhan and Shane
4 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Farhan was very friendly with me and…
Farhan was very friendly with me and helped me choose the perfect product, thank you
4 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Very happy with my purchase and…
Very happy with my purchase and delivery was so fast.
29 de noviembre de 2025
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Great experience
Farhan was a great salesman. Great costumer service and good selection of fragrances. Black Friday deals are really worth it!
1 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Excellent service from Farhan
Very good service from Farhan, excellent customer service, will be back there just for Farhan.
1 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Staff is friendly
Farhan was very helpful, got the perfume ai wanted
1 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
I ordered and received what I expected…
I ordered and received what I expected from my purchase.
26 de noviembre de 2025
Respuesta de The Perfume Shop - Ilac 118
Hi,
We're happy to hear that you received what you expected. Thank you for your purchase and for sharing your feedback with us!
The Perfume Shop
Perfume collection with a bit of drama
I collected a perfume set from the Ilac Centre. Staff were great even with the busy Black Friday rush. One customer became agitated out of nowhere and started giving out about the queueing system (there was no problem with it). He screamed at the manager Alex who handled the situation with grace and dignity. He was completely out of line but the staff continued to work after he stormed out so I was seen to within minutes and it was such a smooth process. Fair play to them for having to put up with rude people like that.
26 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Farhan was the great
Farhan was the great. Guided me through different options when I was stuck with no idea. Amazing sales man. Strongly recommend.
27 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Indah was very helpfull top gent !
27 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Lily and Eimear are the nicest and most…
Lily and Eimear are the nicest and most helpful staff there!!
23 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Lily and Sara helped me so much with my…
Lily and Sara helped me so much with my shopping
23 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Execellent service by Farhain
21 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Great service from your staff member…
Great service from your staff member Farhan, and very helpful today with our visit. :)
18 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Experience was great support and help…
Experience was great support and help to buy which perform works for me👍
Lots of help from staff-Phina etc
14 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Amazing
Amazing experience with the whole team. So genuine and helpful. Sarah and Callum were especially helpful honestly cant thank them enough and can’t recommend a better place to buy or shop for a fragrance. Will definitely be back
14 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Callum, The Best to find a Perfum
Callum I received exceptional and thorough service. I'm extremely happy with the treatment and assistance. The prices and variety of perfumes are excellent. I highly recommend the store and Callum's service.
14 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Had excellent customer service and…
Had excellent customer service and advice from Mohammad
3 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Ilac 118
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
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