Sarah at The Perfume Shop Meadowhall was a breath of fresh air. Lovely woman and helped me decide on my new aftershave! 😁
La empresa ha respondido
Localización
Cambiar localizaciónUnit 21b, The Gallery, Meadowhall Centre, S9 1EP SHEFFIELD, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I recently visited a perfume shop, feeling totally lost in the sea of scents. A lovely saleswoman called Alisha noticed my overwhelmed expression and immediately came to my aid. She asked about my fav... Ver más
La empresa ha respondido
My feedback is for Donna she was amazing! She was knowledgeable about the various perfumes I asked about, she couldn’t have been more helpful if she tried! Someone that clearly goes the extra mile for... Ver más
La empresa ha respondido
I was helped today by Keeley in the perfume shop and just wanted to leave a quick review. She was really friendly and helpful, and took the time to give me a range of different options for a present... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- también en la categoría
- Proveedor de cosméticos y perfumes
- Proveedor de fragancias, aromas y saborizantes
- Proveedor de productos de belleza
- Tienda de cosméticos
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 21b, The Gallery, Meadowhall Centre, S9 1EP, SHEFFIELD, Reino Unido
4,6
Excelente
71 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The Perfume Shop Meadowhall…
Sarah at The Perfume Shop Meadowhall was a breath of fresh air. Lovely woman and helped me decide on my new aftershave! 😁
22 de octubre de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Meadowhall 192
Hello Matthew,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Not was I accepted
I was really looking forward to this one, but it's not quite what I expected. The fragrance is weaker and different to what I was hoping for. just not the right scent for me.
9 de octubre de 2026
Respuesta de The Perfume Shop - Meadowhall 192
Hello Fish,
Thank you for taking the time to leave your review. I am sorry to hear that the fragrance was not what you were expecting and that you were disappointed with its scent and performance.
I completely understand how disappointing it can be when you are looking forward to trying a new fragrance, only to find that it does not match your expectations or suit your personal preferences. Fragrance is very personal, and I appreciate that what works well for one person may not be quite right for another.
If you would like to discuss your experience further, please reach out to our Customer Services team via the Contact Us section of our website. They will be happy to review your concerns with you and work towards a satisfactory resolution if appropriate.
Thank you for choosing The Perfume Shop and for sharing your feedback with us. We value your comments and hope we can make your next experience a better one.
Kind regards,
Logan
The Perfume Shop Customer Services
Brilliant Service by Faye
We were served by Faye! Lovely, helpful and told us of any offers so we could get them! Just really nice and a short but sweet experience!
2 de octubre de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Meadowhall 192
Hello Jade,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Lindsey was amazing
Lindsey was amazing, helped find a vegan and cruelty free scent - friendly and approachable- thank you so much!
22 de septiembre de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Meadowhall 192
Hello Lou,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Becky was so helpful
Becky was so helpful! She helped me find the perfume for me!
22 de septiembre de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Meadowhall 192
Hi Felicity,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Great experience!
Lovely member, very helpful and knowledgeable, got exactly what I needed!!
18 de agosto de 2026
Respuesta de The Perfume Shop - Meadowhall 192
Hello Sarah,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Perfect good prices EVERYTIME
24 de agosto de 2026
Respuesta de The Perfume Shop - Meadowhall 192
Hi,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
I bought some aftershave and Bradley…
I bought some aftershave and Bradley served me. He was so helpful and gave me all the time in the world to decide which to get. He was so smiley and lovely and went above and beyond. So kind and nice to walk into a shop with employees who have that approach. Should deffo get a payrise please
29 de agosto de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Meadowhall 192
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Great customer service, the shop did not stock required perfume, however the member of staff was so helpful and arranged an order and home delivery ..definitely use The Perfume shop again.
6 de agosto de 2026
Respuesta de The Perfume Shop - Meadowhall 192
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Brilliant customer service
Perfume shop next to primark Meadowhall
Brilliant customer service from a lovely lady called Beth. She was really sweet & helpful. Really knew her stuff. She even put some great extras in too which was really nice. 100% will be back again. Amazing staff!
10 de agosto de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Meadowhall 192
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing Alisha and Ella were the best…
Amazing Alisha and Ella were the best support gave me so many reccomadatioms and were so helpful and just really sweet.
1 de agosto de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Meadowhall 192
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ella was helpful
Ella and her colleague were very helpful. They managed to help me make my mind up without feeling rushed or pressured. I’m very happy with the purchase and will be back soon!
Double their Pay!
25 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Meadowhall 192
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Billy was so kind and helpful
Billy was so kind and helpful, excellent service and found us exactly what we needed!! Need more people like him in the world 🩷
18 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Meadowhall 192
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I received a warm welcome
I received a warm welcome when I went into the shop.
And dealt with the most helpful and friendly (and smiley) assistant, Alisha. I would certainly recommend and shop there again.
Meadowhall - 2.
16 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Meadowhall 192
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Meadowhall 2 store.
Visited Meadowhall 2 store (near the Next store). I had a few questions about a particular product. Alisha was most helpful in answering my queries. Purchased with confidence. Will definitely visit again when looking for a perfume or aftershave.
12 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Meadowhall 192
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went into the Perfume Shop on the…
I went into the Perfume Shop on the bottom floor across from Primark in Meadowhall (shop No 2) on Saturday 4th July around 3pm. I was looking to purchase some perfume, however when I asked the young girl assistants they ignored me and carried on chatting. I asked again but got no response so I left. If this is the way forward with the young of today I find it very rude. If that had been me in my workplace I would have been reprimanded for that kind of behaviour. Doubt If I will shop there again.
4 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Meadowhall 192
Hello Jennifer,
Thank you for taking the time to leave your review, I am sincerely sorry to hear about your experience whilst visiting our Meadowhall store. This is certainly not the level of service we strive to provide, and I completely understand your disappointment.
Please rest assured that your feedback will be shared with the relevant management team so that it can be reviewed internally.
Should you wish to provide any further information regarding your experience, please do not hesitate to contact our Customer Services team via our website. We would be happy to investigate this further.
Once again, please accept my sincere apologies for the experience you had.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Rachel was brilliant
Rachel was brilliant.
Did not sell me anything but helped me make an informed purchase choice.
Excellent service.
Thanks Rachel.
6 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Meadowhall 192
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely fabulous
I was served by a lady with glasses, I think she said that she was new to the store. To say she was new you would never had said, her knowledge was amazing. An asset to The Perfume Shop and the store. Thank you.
22 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Meadowhall 192
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful assistant friendly
Very helpful assistant friendly. Delivered next day great price.
15 de mayo de 2026
Respuesta de The Perfume Shop - Meadowhall 192
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The perfume I wanted wasn’t in stock
The perfume I wanted wasn’t in stock. The assistant kindly ordered it for me to be delivered to the shop within 2 days. Went to collect it, asked whether it could be gift wrapped and the lovely assistant beautifully wrapped it for me
18 de mayo de 2026
Respuesta de The Perfume Shop - Meadowhall 192
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.