The Perfume Shop - Metro 140 Opiniones 

148
•
TrustScore: 5 sobre 5

4,9

Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX GATESHEAD, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ayesha in The Perfume Shop at the metro centre, Gateshead was absolutely amazing! She helped us all the way and made us feel so special! This lady most certainly deserves recognition for her outstand... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Served by a lovely young lady called Kiana. I didn’t really know exactly what I wanted and she was so patient and let me try numerous men’s colognes until I made my choice. It was then beautifully... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

10/10 for Isla. I went in knowing what I wanted... or so I thought. After changing my mind about 47 times, she somehow stayed patient, knew exactly what she was talking about, and helped me pick the p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited the perfume shop today to find the perfect fragrance for my wedding day. We were greeted by Beth, who was incredibly helpful. She helped me choose the perfect perfume and even offered to g... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. también en la categoría
  3. Proveedor de cosméticos y perfumes
  4. Proveedor de fragancias, aromas y saborizantes
  5. Proveedor de productos de belleza
  6. Tienda de cosméticos
  7. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX, GATESHEAD, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

148 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(148)

35.543 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Served by Aurora (metrocentre red mall)…

Served by Aurora (metrocentre red mall) who was extremely helpful and patient when trying to decide on a perfume. Very knowledgeable about the brands and variety of fragrances.

4 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thanks for your lovely words, we appreciate you!

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Caiden is a fantastic employee always…

Caiden is a fantastic employee always offering the best customer service, knowledgable about the products, great example for the company! 10/10

2 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi there,

I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Review

Melissa left us with great customer service was very kind and helped us to find the perfect parfume

2 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi there,

I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

The best customer service ive ever received.

I went in the store on Thursday afternoon and was greeted by 2 lovely members of staff. They were very helpful and friendly and found me the ideal fragrance for my wife. The service was brilliant and the staff couldn't of done any thing more to help. Special mention to aurora who served me who helped with the gruelling process of picking the best scent for my wife. I would also like to give a massive shout out to the area manager who was in cleaning the shelves and doing a cracking job may I add. 10 out of 10. The best customer service in the metro centre by a tattie field. Would definitely be returning for all my fragrance needs.

2 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi there,

I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Brilliant service really kind and…

Brilliant service really kind and helpful

1 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thanks for your review! It's great to hear of your 5* experience with us.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Nice lady ornita great service and very…

Nice lady ornita great service and very friendly 10/10

1 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thanks for your review! It's great to hear of your 5* experience with us.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Caiden in metro was amazing

Caiden in metro was amazing, very eager to help and wrapped our gifts unbelievably. Lovely young man ❤️

1 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi there,

I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Great customer service from ornita and…

Great customer service from ornita and katie had a lovely time shopping at metro 2

30 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thank you so much for your feedback. We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Top customer service from ornita Katie…

Top customer service from ornita Katie and Mel very helpful while helping me pick which perfume I wanted

30 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thank you so much for your feedback. We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Lauren Carroll gives the best customer…

Lauren Carroll gives the best customer service, she always goes above and beyond and I never leave the shop without an amazing perfume to try 😊
I will be back!
She is a credit to her team.

Thank you

29 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi there,

I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Got soo much help from Caden

Got soo much help from Caden, he was a star. Thank you. Got out a lot of perfumes so I could smell them all, went over and beyond.

27 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thanks for your 5* review, we appreciate you! Have a great day.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful and polite

26 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thanks for your review and kind words. We appreciate you.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Great customer service

Was served by Lauren today and nothing was a bother! Brilliant customer service. Will certainly be back. 😊

25 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thanks for your review and kind words. We appreciate you.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Lauren was so helpful

Lauren was so helpful. I was looking for a certain scent and she spent a long time finding just the right one for me.

25 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

I was served of a girl called Katie…

I was served of a girl called Katie from the metro store she was such a lovely girl very pleasant and such a good sales person she helped me with all my perfumes she was great

23 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thanks for your review and kind words. We appreciate you.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Attended to by Gabs(metro2) got me what…

Attended to by Gabs(metro2) got me what I needed and served with a smile 😊

20 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Great service from Olivia

Great service from Olivia

18 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thanks for your lovely words and for choosing us to shop with. We appreciate you.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Olivia was amazing with customer…

Olivia was amazing with customer service and was very helpful with choosing out the desired purfume I was looking for.

18 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thanks for your lovely words and for choosing us to shop with. We appreciate you.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Great customer service lovey lass

Great customer service lovey lass

18 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thanks for your lovely words and for choosing us to shop with. We appreciate you.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Absolutely brilliant service …

Absolutely brilliant service from Ornita in the metro centre 2 shop . Will be back . 5 star

16 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más