The Perfume Shop - Metro 140 Opiniones 

146
TrustScore: 5 sobre 5

4,9

Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX GATESHEAD, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Served by a lovely young lady called Kiana. I didn’t really know exactly what I wanted and she was so patient and let me try numerous men’s colognes until I made my choice. It was then beautifully... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited the perfume shop today to find the perfect fragrance for my wedding day. We were greeted by Beth, who was incredibly helpful. She helped me choose the perfect perfume and even offered to g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Me and partner came in to both buy a new fragrance for our upcoming wedding. We had some ideas of what we wanted but wanted to try some recommendations. Beth and Caiden were really welcoming, helpful... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just popped in to get my usual perfume (usually order it online) but was greeted with huge smiles and completely exceeded my expectations. Kiana was lovely and attentive, she made me aware of the disc... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. Proveedor de productos de belleza
  3. Proveedor de cosméticos y perfumes
  4. Tienda de cosméticos
  5. Proveedor de fragancias, aromas y saborizantes
  6. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX, GATESHEAD, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

146 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(146)

35.227 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I am a regular customer in the Metro 2…

I am a regular customer in the Metro 2 store and Ornita has always been very helpful and delivered amazing customer service making me want to come back to that store

13 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Olivia was super helpful

Olivia was super helpful! I really enjoyed visiting the store! Amazing experience! Store is metro 2140

12 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thanks for your kind words and thank you so much for shopping with us.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Very helpful Melissa

Very helpful Melissa , very nice & friendly 😀

9 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thanks for your review! We appreciate you.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Recommended

I bought a great perfume at Metro 2, Ornita helped me choose a perfume according to my preferences with patience and attention. Thank you for your care.

6 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thank you so much for your review. We appreciate you!

The Perfume Shop

Valorada con 5 estrellas sobre 5

Bargain

Was looking for Insolence by Guerlain, saw this amazing offer and Ornita ( metro2) found the perfume for me online, at an amazing price and free delivery. Very friendly service from this lovely girl *****thankyou Ornita

4 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thank you so much for your review. We appreciate you!

The Perfume Shop

Valorada con 5 estrellas sobre 5

Very helpful young lady

Very helpful young lady. Ornita

3 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Valorada con 5 estrellas sobre 5

The Manager was very good showing me…

The Manager was very good showing me the new Jimmy Choo perfumes. And staff looked up other notes in other perfumes. They had time for you not rushed. The new fragrance fillers are brilliant too as well as staff

3 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Valorada con 5 estrellas sobre 5

great customer service

lovely lady named Katie helped me to pick out some back to college samples and we ended up getting a lovely perfume of her recommendation. amazing customer service i felt attended to and cared for.

23 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hello,

We're happy to hear that you enjoyed your experience and appreciate the assistance you received in selecting your perfume. Thank you for your positive feedback and for shopping with us.

Sincerely,
Jasmyn
The Perfume Shop

Valorada con 5 estrellas sobre 5

Great service

Great service . Gabrielle was so helpful trying different smells for our wedding . Xx

26 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Valorada con 5 estrellas sobre 5

Always shop here staff always helpful…

Always shop here staff always helpful and friendly

21 de julio de 2025
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Valorada con 5 estrellas sobre 5

Gabrielle served me and she has looked…

Gabrielle served me and she has looked after me as she always has best service I’ve ever had I’ll be back!

11 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thanks for your review! Thank you for choosing us to shop with, we appreciate you.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Excellent store

Lauren from Metro centre 2 was an absolute star, great customer service. Thanks again.

4 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thanks for your kind words! We appreciate you.

Kind regards,
Sharain
The Perfume Shop

Valorada con 5 estrellas sobre 5

Absolutely amazing experience

Absolutely amazing experience, the staff were so friendly and genuine,Katie was soo helpful and patient and nice,left with 2 perfumes and great price as well

8 de junio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Valorada con 5 estrellas sobre 5

Had a fantastic customer service by Melissa

Had a fantastic customer service by Melissa at Perfume shop metro centre. She really guided us for a choice of fragrance and gift set was amazing

Highly recommend . Very good experience.
Thanks ahain

7 de junio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Valorada con 5 estrellas sobre 5

Great service

Very satisfied with the service from Gabs

30 de mayo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Valorada con 1 estrellas sobre 5

Advertising discounts you can’t get

Went into the Metrocentre store today and was not allowed to use my 15% Blue light card discount even though the sign is right next to the till. The staff member said that when she scans the item on the till it takes 10% off, so you can’t use Blue light

25 de mayo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

I am sorry to hear this. Please can you pop in touch via email at reviews@theperfumeshop.com so we can look into this for you?

Kind regards,
Sharain

Valorada con 5 estrellas sobre 5

Amazing service from Katie and Melissa…

Amazing service from Katie and Melissa at metrocentre 2. Go to this store for your fragrances as they knew what I wanted before I even knew I wanted it. Top service

20 de mayo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

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