Served by a lovely young lady called Kiana. I didn’t really know exactly what I wanted and she was so patient and let me try numerous men’s colognes until I made my choice. It was then beautifully... Ver más
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Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX GATESHEAD, GB
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Served by a lovely young lady called Kiana. I didn’t really know exactly what I wanted and she was so patient and let me try numerous men’s colognes until I made my choice. It was then beautifully... Ver más
La empresa ha respondido
I visited the perfume shop today to find the perfect fragrance for my wedding day. We were greeted by Beth, who was incredibly helpful. She helped me choose the perfect perfume and even offered to g... Ver más
La empresa ha respondido
Me and partner came in to both buy a new fragrance for our upcoming wedding. We had some ideas of what we wanted but wanted to try some recommendations. Beth and Caiden were really welcoming, helpful... Ver más
La empresa ha respondido
Just popped in to get my usual perfume (usually order it online) but was greeted with huge smiles and completely exceeded my expectations. Kiana was lovely and attentive, she made me aware of the disc... Ver más
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX, GATESHEAD, Reino Unido
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I am a regular customer in the Metro 2 store and Ornita has always been very helpful and delivered amazing customer service making me want to come back to that store

Respuesta de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140
Olivia was super helpful! I really enjoyed visiting the store! Amazing experience! Store is metro 2140

Respuesta de The Perfume Shop - Metro 140
Great help today from Lauren choosing a perfume for my wife. Thanks!

Respuesta de The Perfume Shop - Metro 140
Very helpful Melissa , very nice & friendly 😀

Respuesta de The Perfume Shop - Metro 140
I bought a great perfume at Metro 2, Ornita helped me choose a perfume according to my preferences with patience and attention. Thank you for your care.

Respuesta de The Perfume Shop - Metro 140
Was looking for Insolence by Guerlain, saw this amazing offer and Ornita ( metro2) found the perfume for me online, at an amazing price and free delivery. Very friendly service from this lovely girl *****thankyou Ornita

Respuesta de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140
The Manager was very good showing me the new Jimmy Choo perfumes. And staff looked up other notes in other perfumes. They had time for you not rushed. The new fragrance fillers are brilliant too as well as staff

Respuesta de The Perfume Shop - Metro 140
lovely lady named Katie helped me to pick out some back to college samples and we ended up getting a lovely perfume of her recommendation. amazing customer service i felt attended to and cared for.

Respuesta de The Perfume Shop - Metro 140
Great service . Gabrielle was so helpful trying different smells for our wedding . Xx

Respuesta de The Perfume Shop - Metro 140
Always shop here staff always helpful and friendly

Respuesta de The Perfume Shop - Metro 140
Gabrielle served me and she has looked after me as she always has best service I’ve ever had I’ll be back!

Respuesta de The Perfume Shop - Metro 140
Lauren from Metro centre 2 was an absolute star, great customer service. Thanks again.

Respuesta de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140
Absolutely amazing experience, the staff were so friendly and genuine,Katie was soo helpful and patient and nice,left with 2 perfumes and great price as well

Respuesta de The Perfume Shop - Metro 140
Had a fantastic customer service by Melissa at Perfume shop metro centre. She really guided us for a choice of fragrance and gift set was amazing
Highly recommend . Very good experience.
Thanks ahain

Respuesta de The Perfume Shop - Metro 140

Respuesta de The Perfume Shop - Metro 140
Went into the Metrocentre store today and was not allowed to use my 15% Blue light card discount even though the sign is right next to the till. The staff member said that when she scans the item on the till it takes 10% off, so you can’t use Blue light

Respuesta de The Perfume Shop - Metro 140
Amazing service from Katie and Melissa at metrocentre 2. Go to this store for your fragrances as they knew what I wanted before I even knew I wanted it. Top service

Respuesta de The Perfume Shop - Metro 140
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