The Perfume Shop - Oxford Westgate 372 Opiniones 

63
TrustScore: 5 sobre 5

4,8

Oxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE OXFORD, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I visited the perfume shop two days ago & today as well, to buy perfumes for my sister & my boyfriend’s mum. I experienced great customer service by Jamie he was extremely nice & helpful, he knew exac... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a 5* experience from Pele at the Oxford Westgate store. He was very knowledgeable, helpful, and just an all around nice person. He offered extensive product knowledge, thoroughly explained the mem... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Being of senior age buying perfume for my wife given the brand names ?The young female assistant recognised my bemusement and assisted me with an abundance of choices, and guided me to the best value... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I thought I will receive sample of perfume but I didn’t get anything, the last spice bomb I bought was because the sample was being sent to me. So I appreciate samples alot, it makes me know more frag... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. Proveedor de productos de belleza
  3. Proveedor de cosméticos y perfumes
  4. Tienda de cosméticos
  5. Proveedor de fragancias, aromas y saborizantes
  6. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • Oxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE, OXFORD, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

63 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(63)

36.335 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Superb service from the Oxford team…

Superb service from the Oxford team -beautiful wrapping by Pele. Thanks so much!

27 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Pele

Pele, you are a star! Thank you for great service 🙂

25 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

really great service and hospitality

really great service and hospitality. will definitely come here again!

22 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

The staff are so helpful

The staff are so helpful and kind someone called James served me and he was incredibly helpful would 100% go back

19 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Pele provided brilliant service for us…

Pele provided brilliant service for us today. Give this guy a raise!

18 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Pele is a delight

Pele is a delight. So knowledgable and friendly.

17 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

The gent palley was brilliant and spent…

The gent palley was brilliant and spent a fair bit of time with me. Thank you!

15 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 4 estrellas sobre 5

Pele was really helpful with my…

Pele was really helpful with my experience and really welcoming

15 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience with Pele, he's amazing! We truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 4 estrellas sobre 5

Friendly and helpful staff

Friendly and helpful staff

15 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Had a wonderful experience finding a…

Had a wonderful experience finding a fragrance I love , Pelle was super friendly and listened to what i like

13 de marzo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Lovely shop assistant in Oxford store

Lovely shop assistant in Oxford store. Offered posts delivery as perfume was not available in the store. Received quickly witj free delivery.

2 de abril de 2026
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Great service from Pele

Great service from Pele - super helpful and easy experience

12 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Pele was great! ⭐️⭐️⭐️⭐️⭐️

Had a 5* experience from Pele at the Oxford Westgate store. He was very knowledgeable, helpful, and just an all around nice person. He offered extensive product knowledge, thoroughly explained the membership system and ultimately gained two loyal customers from people that had not stepped foot in the store before. What an absolute asset to the company ⭐️⭐️⭐️⭐️⭐️

10 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Fantastic service from Pele

Fantastic service from Pele, knows his stuff really helped me out!

3 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Salesman Pele is very good at his job very helpful

15 de marzo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Pelle was really attentive

Pelle was really attentive, helpful and friendly. Beautiful store and great deals if you become a member.

13 de marzo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 4 estrellas sobre 5
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Very good and nice service was very…

Very good and nice service was very patient thank you pele.

8 de marzo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

I was helped by pele and his customer…

I was helped by pele and his customer service was excellent, he really helped me to make the right decision! He also informed me on all the best offers which was great.

31 de enero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Today I visited a perfume shop to buy…

Today I visited a perfume shop to buy gifts for my friends, and I had a great experience. The customer service was excellent — everyone was extremely nice and helpful. I was assisted by Ishaq, who provided outstanding service. He is very knowledgeable about different perfumes, took the time to understand what I was looking for, and gave great recommendations. My friends absolutely loved the perfumes he suggested. Overall, it was a wonderful shopping experience, and I highly recommend this shop.

7 de enero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372

Hi,

Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.

The Perfume Shop

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más