I visited the perfume shop two days ago & today as well, to buy perfumes for my sister & my boyfriend’s mum. I experienced great customer service by Jamie he was extremely nice & helpful, he knew exac... Ver más
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Oxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE OXFORD, GB
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I visited the perfume shop two days ago & today as well, to buy perfumes for my sister & my boyfriend’s mum. I experienced great customer service by Jamie he was extremely nice & helpful, he knew exac... Ver más
La empresa ha respondido
Had a 5* experience from Pele at the Oxford Westgate store. He was very knowledgeable, helpful, and just an all around nice person. He offered extensive product knowledge, thoroughly explained the mem... Ver más
La empresa ha respondido
Being of senior age buying perfume for my wife given the brand names ?The young female assistant recognised my bemusement and assisted me with an abundance of choices, and guided me to the best value... Ver más
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I thought I will receive sample of perfume but I didn’t get anything, the last spice bomb I bought was because the sample was being sent to me. So I appreciate samples alot, it makes me know more frag... Ver más
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Oxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE, OXFORD, Reino Unido
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Superb service from the Oxford team -beautiful wrapping by Pele. Thanks so much!

Respuesta de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372
really great service and hospitality. will definitely come here again!

Respuesta de The Perfume Shop - Oxford Westgate 372
The staff are so helpful and kind someone called James served me and he was incredibly helpful would 100% go back

Respuesta de The Perfume Shop - Oxford Westgate 372
Pele provided brilliant service for us today. Give this guy a raise!

Respuesta de The Perfume Shop - Oxford Westgate 372
Pele is a delight. So knowledgable and friendly.

Respuesta de The Perfume Shop - Oxford Westgate 372
The gent palley was brilliant and spent a fair bit of time with me. Thank you!

Respuesta de The Perfume Shop - Oxford Westgate 372
Pele was really helpful with my experience and really welcoming

Respuesta de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372
Had a wonderful experience finding a fragrance I love , Pelle was super friendly and listened to what i like

Respuesta de The Perfume Shop - Oxford Westgate 372
Lovely shop assistant in Oxford store. Offered posts delivery as perfume was not available in the store. Received quickly witj free delivery.

Respuesta de The Perfume Shop - Oxford Westgate 372
Great service from Pele - super helpful and easy experience

Respuesta de The Perfume Shop - Oxford Westgate 372
Had a 5* experience from Pele at the Oxford Westgate store. He was very knowledgeable, helpful, and just an all around nice person. He offered extensive product knowledge, thoroughly explained the membership system and ultimately gained two loyal customers from people that had not stepped foot in the store before. What an absolute asset to the company ⭐️⭐️⭐️⭐️⭐️

Respuesta de The Perfume Shop - Oxford Westgate 372
Fantastic service from Pele, knows his stuff really helped me out!

Respuesta de The Perfume Shop - Oxford Westgate 372
Great customer service. Salesman Pele is very good at his job very helpful

Respuesta de The Perfume Shop - Oxford Westgate 372
Pelle was really attentive, helpful and friendly. Beautiful store and great deals if you become a member.

Respuesta de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372
Very good and nice service was very patient thank you pele.

Respuesta de The Perfume Shop - Oxford Westgate 372
I was helped by pele and his customer service was excellent, he really helped me to make the right decision! He also informed me on all the best offers which was great.

Respuesta de The Perfume Shop - Oxford Westgate 372
Today I visited a perfume shop to buy gifts for my friends, and I had a great experience. The customer service was excellent — everyone was extremely nice and helpful. I was assisted by Ishaq, who provided outstanding service. He is very knowledgeable about different perfumes, took the time to understand what I was looking for, and gave great recommendations. My friends absolutely loved the perfumes he suggested. Overall, it was a wonderful shopping experience, and I highly recommend this shop.

Respuesta de The Perfume Shop - Oxford Westgate 372
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