I visited the perfume shop two days ago & today as well, to buy perfumes for my sister & my boyfriend’s mum. I experienced great customer service by Jamie he was extremely nice & helpful, he knew exac... Ver más
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Oxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE OXFORD, GB
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I visited the perfume shop two days ago & today as well, to buy perfumes for my sister & my boyfriend’s mum. I experienced great customer service by Jamie he was extremely nice & helpful, he knew exac... Ver más
La empresa ha respondido
Had a 5* experience from Pele at the Oxford Westgate store. He was very knowledgeable, helpful, and just an all around nice person. He offered extensive product knowledge, thoroughly explained the mem... Ver más
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Being of senior age buying perfume for my wife given the brand names ?The young female assistant recognised my bemusement and assisted me with an abundance of choices, and guided me to the best value... Ver más
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I thought I will receive sample of perfume but I didn’t get anything, the last spice bomb I bought was because the sample was being sent to me. So I appreciate samples alot, it makes me know more frag... Ver más
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Oxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE, OXFORD, Reino Unido
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I was served by Ishaq ,l received an Exceptional customer service from him.
He was friendly and very professional.
Thank you .

Respuesta de The Perfume Shop - Oxford Westgate 372
Ishaal was very kind and helpful , give him a raise ibr

Respuesta de The Perfume Shop - Oxford Westgate 372
Nafeesa is very welcoming and kind , she has excellent customer relations skills.would most definitely recommend!

Respuesta de The Perfume Shop - Oxford Westgate 372
Staff were very attentive even though it was busy amongst all that they all had a beautiful smile which was very comforting.

Respuesta de The Perfume Shop - Oxford Westgate 372
Very friendly staff. Guided me and recommended me the best product. Great experience will shop their again

Respuesta de The Perfume Shop - Oxford Westgate 372
It came very quick wasn't expecting it to come as fast as it did

Respuesta de The Perfume Shop - Oxford Westgate 372
Had a really great experience in store today. Jamie was super helpful and spent a lot of time with us, helping to choose different fragrances for Xmas presents. Best customer service I've received for a long time!

Respuesta de The Perfume Shop - Oxford Westgate 372
Brilliant as always . Fast and reliable. I will always come back to them .

Respuesta de The Perfume Shop - Oxford Westgate 372
Being of senior age buying perfume for my wife given the brand names ?The young female assistant recognised my bemusement and assisted me with an abundance of choices, and guided me to the best value for money and type of fragrance and size. Thank you

Respuesta de The Perfume Shop - Oxford Westgate 372
Jamie is such a lovely person! He spent his valuable time in explaining me everything quite well. I wish all the salespeople could be like him!

Respuesta de The Perfume Shop - Oxford Westgate 372
I thought I will receive sample of perfume but I didn’t get anything, the last spice bomb I bought was because the sample was being sent to me. So I appreciate samples alot, it makes me know more fragrances am suppose to buy.

Respuesta de The Perfume Shop - Oxford Westgate 372
I visited the perfume shop two days ago & today as well, to buy perfumes for my sister & my boyfriend’s mum. I experienced great customer service by Jamie he was extremely nice & helpful, he knew exactly what I was looking for. 10/10 would recommend stopping by & speaking with Jamie, he’s super knowledgeable on the different scents. Thank you sooo much!

Respuesta de The Perfume Shop - Oxford Westgate 372
The staff were friendly and helpful when I bought the product. But when I had to return this product due to getting the wrong item, the shop was locked despite me getting there over 10 minutes before closing on Sunday 20th July. I knocked on the door to motion for the girl at the till to come, and she respondedy with a careless shrug of the shoulders and ignored me. I took my business elsewhere and went To the Fragrance shop.

Respuesta de The Perfume Shop - Oxford Westgate 372
I went today trying to find a sweet scent for myself and the two employees Jaime and Donica really helped me and gave me a range of scents that I really liked. They were very friendly, passionate about their work and make the whole experience great. I wanted to buy the whole store from what they showed me! Would recommend them! I hope they get the recognition that they deserve.

Respuesta de The Perfume Shop - Oxford Westgate 372
Jamie was such a lovely member of staff, really friendly and knowledgeable about all of their products and helped us find what we were after straight away☺️

Respuesta de The Perfume Shop - Oxford Westgate 372

Respuesta de The Perfume Shop - Oxford Westgate 372
Jamie in Oxford was super helpful. So assertive straight away, and using personal experiences and advice, helped lead me to one of the best suited fragrances for myself! He’s a star!

Respuesta de The Perfume Shop - Oxford Westgate 372
Jamie was friendly, helpful and patient as I tried a number of new perfumes to find one I liked. He greeted me as soon as I entered the shop and made me feel at ease. He asked me questions so that he could direct me to perfumes I liked, and helped me find the perfect choice for me.
Jamie did a great job! Thank you.

Respuesta de The Perfume Shop - Oxford Westgate 372
i visit Westgate Oxford and i been served by Amalia, she"s been so nice and profesional

Respuesta de The Perfume Shop - Oxford Westgate 372
Jake is an absolute asset the team. His service went the extra mile with his kindness, attentiveness and patience. The best service I’ve had in years. Thank you for all your help.

Respuesta de The Perfume Shop - Oxford Westgate 372
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