The staff in the perfume shop at Peckham branch who goes by the name of Chris has been fantastic beyond words description. She is the reason I travel all the way to Peckham perfume shop because of her... Ver más
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Localización
Cambiar localización12 Rye Lane, SE15 5BS PECKHAM, GB
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Consulta las opiniones de los clientes
Lyla was really friendly, helpful and professional. She listened to whom the gift was for, and offered appropriate suggestions. On Rye Lane, where quality service and professionalism is rare, it... Ver más
La empresa ha respondido
I have been shopping here for many years, and have collected loads of vouchers /coupons money off next purchases and I love it, I wouldn't change for the world
La empresa ha respondido
The sales assistant was calm and she listened to my needs. As a long covid patient, I enjoyed people who understand disability. Her name was lyla and Chris were borh very helpful
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
12 Rye Lane, SE15 5BS, PECKHAM, Reino Unido
4,5
Excelente
46 opiniones
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Great Shopping Experience
Lyla was really friendly, helpful and professional. She listened to whom the gift was for, and offered appropriate suggestions.
On Rye Lane, where quality service and professionalism is rare, it was a great to have a quality shopping experience.
4 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff in the perfume shop at…
The staff in the perfume shop at Peckham branch who goes by the name of Chris has been fantastic beyond words description. She is the reason I travel all the way to Peckham perfume shop because of her outstanding customer care. She deserves a credit for this. Well done Chris , keep it up
3 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lee provided a excellent service
Lee provided a excellent service. Peckham will be my destination place for buying perfume
1 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfume shop
I have been shopping here for many years, and have collected loads of vouchers /coupons money off next purchases and I love it, I wouldn't change for the world
17 de junio de 2026
Respuesta de The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The sales assistant was calm and she…
The sales assistant was calm and she listened to my needs.
As a long covid patient, I enjoyed people who understand disability.
Her name was lyla and Chris were borh very helpful
4 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had excellent service from Lee at their…
Had excellent service from Lee at their Peckham Branch. Excellent sales technique. Too good.
19 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service en…
First of all I called a day before to Peckham store when i saw a good bargain online and the lady on the phone was very nice and helpful to reserved a perfume for me and I went the following day to pick it up and mannerisms made me buy one more perfume, her name is Lee and I hope I got the spelling right
19 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I am a regular shopper at the perfume …
I am a regular shopper at the perfume shop. I am happy with the fact that whenever i need a gift for some one or a perfume for myself i can always count on the perfume shop. very helpful staff with friendly smile always.
21 de enero de 2026
Respuesta de The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aisha has a good customer approach
Aisha has a good customer approach. She smiled at me when I came to the shop
I visited the shop many times and she never change the way she approach me. Excellent.
15 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Received on time
26 de abril de 2026
Respuesta de The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I brought my product
I brought my product.
It was delivered to the store.
My box was opened and the free sample was stolen.
I know its free and the person who stole it cant afford luxary things but if I liked it I coukd of brought it.
It was stolen and thats the point
25 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Peckham 301
Hello Paolo,
Thank you for taking the time to get in touch, and I am really sorry to hear about your experience.
I completely understand how frustrating this must feel, especially as you were expecting to receive your selected free sample.
Free sample vials are very small items and in rare cases they can become loose during packing, handling, or transit, which may result in them not being present when the order is collected. However, we fully appreciate why this would be disappointing.
You are more than welcome to visit your nearest store where our team will be happy to provide you with a complimentary sample for you to try if they are available.
Thank you again for bringing this to our attention, and please accept our sincere apologies for the disappointment caused.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Lee was extremely helpful
Lee was extremely helpful, great customer service
19 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service was offered by…
Great customer service was offered by the rep. Lee
19 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Chris is a very professional lady
Chris is a very professional lady. Very helpful . I will always come to buy in the perfume shop. Thank you Chris ❤️
21 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant place to go.Aisha was amazing…
Brilliant place to go.Aisha was amazing
Thank you all the staff thru were all welcoming
5 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lee did a good job!
Lee did a good job helping me chose & wrap the perfect perfume for my wife.
Perfect service 10*
18 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer service
Took my 9 year old son, who is obsessed with aftershave, to spend his Christmas voucher. The lady that served us was super helpful and really kind. Great customer service!
18 de enero de 2026
Respuesta de The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Exceptional customer service from…
Exceptional customer service from Aisha! she went the extra mile 10/10
2 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Peckham 301
Hi,
Thanks for your feedback. your lovely words mean a lot to us. Thank you.
The Perfume Shop
No item, disorganised and poor service
My item was due for an express collection on Friday, it is now Monday, and the item has not been processed or sent yet. The perfume shop customer service has been unhelpful as i can't cancel it through them and advised to do it via the store whose phone line is disconnected. I was advised to physically go to the store to query an update which is inconvenient. Never again
19 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Peckham 301
Hi,
We are sorry your express collection order has not been processed and that our customer service and store were unhelpful. Please contact us via email at reviews@theperfumeshop.com so we can investigate this issue.
The Perfume Shop
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