The Perfume Shop - Silverburn 249 Opiniones 

122
TrustScore: 5 sobre 5

4,9

Unit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Five Stars – Jill is an absolute gem! I am a huge fragrance collector and very particular about my scents, but Jill at the Silverburn store makes every single visit a total joy. She is super fr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was served by a newstart today, Ellie. She was very helpful, passionate and listened to my brief with patience and interest. I bought Lancome, la vie est belle, vanilla nude and I love it. Wouldn't... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was unsure about a couple of perfumes and was served by Denise at the Silverburn branch. She was very patient and helpful and went through different options with me. She was very friendly throughout... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I received fantastic service at your Glasgow Silverburn store from Nicola. She was incredibly friendly and helpful. She was very informative about the perfume shop rewards, which I hadn’t signed up to... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. Proveedor de productos de belleza
  3. Proveedor de cosméticos y perfumes
  4. Tienda de cosméticos
  5. Proveedor de fragancias, aromas y saborizantes
  6. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

122 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(122)

34.846 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Lovely service from Nicola

Nicola made me and my mum feel very welcome, she was extremely patient and just an all round lovely person. My mum bought some good perfume deals and would definitely come back to the silverburn perfume shop.

7 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Great service

Great service! Help me every second delighted

17 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Nicola from the Silverburn store was…

Nicola from the Silverburn store was very helpful and gave me an insight about all the deals on the fragrances and also help find the ideal fragrance for me. Great customer service.

16 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.

Kind Regards,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful. Spoke to me as soon as i walked into the shop. Offered to gift wrap my present which was nice. Eilane was very helpful.

13 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

staff was amazing love the Valentino

staff was amazing love the Valentino

1 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Price point during sale was good.

Price point during sale was good.
However at other times I never find Perfume shop competitive as ALL of these shops that sell perfume charge the same, so nice to see a good offer on their sale! Perfume shop Staff at Silverburn is very helpful.

25 de marzo de 2026
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Nikki Silverburn shop

Nicola was helpful happy to explain the products I was looking at and spend the time doing so ,

25 de marzo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Nicola was a breathe of fresh air

Nicola was a breathe of fresh air! Personable, knowledgeable and helpful. She is an asset to your shop!

19 de marzo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Kind helpful

Kind helpful

6 de marzo de 2026
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

I had no real clue what I was after

I had no real clue what I was after. Janice was very patient and let me smell loads of different scents. I was buying for 2 different people with totally different tastes. I walked away with 2 very new but different scents all wrapped beautifully and a wee gift for myself!

26 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Good customer service

I had a fantastic experience at The Perfume Shop thanks to Zenib’s outstanding customer service. From the moment I walked in, Zenib was warm, approachable, and genuinely eager to help. She took the time to understand my preferences, patiently guided me through different fragrance options, and offered thoughtful recommendations without being pushy.
I will definitely be returning and highly recommend asking for zenib.

21 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

We went to the store in silverburn and…

We went to the store in silverburn and were really impressed by the service given by Jessica. She made us feel very valued as customers.

22 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Excellent service by Faye.

Excellent service by Faye.. hoping to return soon.. to buy more from Silverburn perfume store..

8 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Amazing service today from Jill went…

Amazing service today from Jill went above and beyond for me and my partner with a smile on her face! 10/10 thank you! We won’t go anywhere else now for my fragrances ♥️

21 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

The shop assistant Denise

The shop assistant Denise
Was really helpful and offered to wrap the perfume 100% customers service

17 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Visit to the Silverburn Mall perfume shop

Visit to the Silverburn Mall ‘the perfume shop’ was amazing. She was kind, friendly, and extremely knowledgeable about perfumes. She helped us choose great scents, showed us excellent deals, and made the whole experience enjoyable. Outstanding customer service — thank you, Christina!

9 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Rosina let us try various fragrances…

Rosina let us try various fragrances before we settled for Fame and Love, very informative and helpful.

9 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Janice and James

Janice and James

Extremely good costumer service and very helpful.

7 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Denise is Lovley and does amazing…

Denise is Lovley and does amazing wrapping very nice shop! And good discounts

3 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Fab service

Fab service from Janice who was very patient and very very helpful! Guided me through several options and gave great suggestions according to my needs and was not pushy nor did she get annoyed by my requesting for a tester of each and every perfume she suggested! wonderful lady who understood the customer and what they were looking for and even offered me better options than what i had in mind.

3 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más