The Perfume Shop - Silverburn 249 Opiniones 

142
•
TrustScore: 5 sobre 5

4,9

Unit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Started my Christmas shopping (yes in October!) And went in to store as they have 20% off ATM. Was served by the truly wonderful Nicola, she was warm, friendly & informative without pushing for a sal... Ver más

Valorada con 5 estrellas sobre 5

Nicola at Perfum Shop Silverburn was excellent spent time advising with no pressure .Will purchase again in future there .Frank Burgoyne

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely amazing customer service thanks you so much!!! Best prices and best place! Got aftershave for my son and it’s all wrapped with a personalised ribbon! Just love it!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nicola & rosina were absolutely amazing in helping me find a perfume for my mum. Amazing service and really lovely woman!

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. también en la categoría
  3. Proveedor de cosméticos y perfumes
  4. Proveedor de fragancias, aromas y saborizantes
  5. Proveedor de productos de belleza
  6. Tienda de cosméticos
  7. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(142)

35.543 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fab service

Fab service from Janice who was very patient and very very helpful! Guided me through several options and gave great suggestions according to my needs and was not pushy nor did she get annoyed by my requesting for a tester of each and every perfume she suggested! wonderful lady who understood the customer and what they were looking for and even offered me better options than what i had in mind.

3 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Great service from Emma and Janice

Great service from Emma and Janice - friendly and helpful! They suggested options within my budget for gift for friends birthday and helped me choose one. Much appreciated!

29 de enero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Amazing customer service very helpful…

Amazing customer service very helpful and polite. Zainab ( staff member )was extremely patient with us and was very kind. Really good experience at the perfume shop would definitely recommend.

28 de enero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Denise - a credit to the store

I visited the store to get a new fragrance and the help and advice given by Denise was exceptional. She went out of her way to get the right aftershave for me as well as helping me throughout the process

28 de enero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

L’EXCLUSIF , Excellent customer service…

Great price ,Excellent customer service from Janice & Denise at Silverburn couldn’t be more helpful :) Thank You

26 de enero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Excellent service from Jill at your…

Excellent service from Jill at your Silverburn store. We find we would travel a longer distance than our local perfume shop as service better . We always appreciate the extra attention from silverburn .

22 de enero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Brilliant customer service

Popped into silverburn and was greeted by the lovely Emma, she was very friendly. I was in looking for samsara which emma was able to pin point right away. She explained there was a 20% offer on in the store so my friend and I both purchased. Emma also signed us up for members cards. Will definitely be back, friendly and knowledgeable young lady

19 de enero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Thank you Janice

I visited the silverburn store and was served by Janice, she was so helpful and welcoming. Nothing was too much to ask and she helped us pick the best sets for a present. Would visit again

15 de enero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

What a fab experience Janice went above…

What a fab experience Janice went above and beyond helping pick perfume and aftershaves and also pointing out best values.

It was so relaxing not rushed and fab conversation.

Well done the perfume shop - Silverburn

18 de diciembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

1st class service.

The service given from the employee Rosina/Silverburn/27/12/25/receipt no:6964 at 11.40am was exceptional! She couldn’t have been more helpful

27 de diciembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hi,

Thanks for your feedback. Thank you so much for choosing us to shop with.

Happy New Year.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Lovely staff

At a busy time of year the girls in the store were cheery and happy to help anyone that came into the store.
Denise served me and was helpful, efficient and went above and beyond to ensure I got the perfect gift. Denise gave me suggestions, offering me the best deals in store.

27 de diciembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hi,

Thanks for your feedback. Thank you so much for choosing us to shop with.

Happy New Year.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Perfect gift

Bought this brilliant gift from the Perfume shop it was delivered on time and with care will definitely recommend ordering from them

10 de diciembre de 2025
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Valorada con 5 estrellas sobre 5

Amazing Manager - Jance

Hi,

Amazing experience. The store manager (Jance ) was so kind andwent out her way. She is a great asett to your team. Highly needs to be rewarded. Will.always come to.this store. Asma

14 de diciembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Valorada con 5 estrellas sobre 5

Ordered online and delivered to my door…

Ordered online and delivered to my door great customer service delighted with my gift sets

4 de diciembre de 2025
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Valorada con 5 estrellas sobre 5

The young lady who assisted me with my…

The young lady who assisted me with my purchase was excellent and knowledgeable. I only had a photograph of perfume. She had to “source” it online , as it was not in shop. Arranged for it to be delivered. She also checked to see if i had loyalty card. (I had forgotten) Excellent serivce

30 de noviembre de 2025
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hi,

Thank you for your lovely feedback. It's great to hear about your 5* experience.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Emma at Silverburn was so patient with…

Emma at Silverburn was so patient with myself (an older generation) and I wish the management would pay notice to an excellent nature and front of house person that the company ought to be proud of.
I do hope that she gets some recognition for her service.

27 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Emma and Jess

Emma and Jess, have been very professional and helpful in helping us chose various products. Cannot commend them high enough. Best wishes

25 de noviembre de 2025
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

I went into the silverburn branch with…

I went into the silverburn branch with no idea what I was wanting to get, Denise from the store was wonderful and walked me through everything. She also helped me pick out some add ons that I never knew I could get. Was a wonderful experience I couldn’t recommend more

21 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Thanks for your review!

It's great to hear your positive feedback. We value you.

Kind regards,
Sharain - The Perfume Shop

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