The Perfume Shop - Silverburn 249 Opiniones 

122
TrustScore: 5 sobre 5

4,9

Unit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Five Stars – Jill is an absolute gem! I am a huge fragrance collector and very particular about my scents, but Jill at the Silverburn store makes every single visit a total joy. She is super fr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was served by a newstart today, Ellie. She was very helpful, passionate and listened to my brief with patience and interest. I bought Lancome, la vie est belle, vanilla nude and I love it. Wouldn't... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was unsure about a couple of perfumes and was served by Denise at the Silverburn branch. She was very patient and helpful and went through different options with me. She was very friendly throughout... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I received fantastic service at your Glasgow Silverburn store from Nicola. She was incredibly friendly and helpful. She was very informative about the perfume shop rewards, which I hadn’t signed up to... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. Proveedor de productos de belleza
  3. Proveedor de cosméticos y perfumes
  4. Tienda de cosméticos
  5. Proveedor de fragancias, aromas y saborizantes
  6. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

122 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(122)

34.937 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fantastic service

Best customer service ever from Kit in the silverburn branch he gift wrapped my set perfect for me was very chatty made me feel the perfect customer .

7 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hi,

I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Valorada con 5 estrellas sobre 5

We visited Silverburn Perfume shop.

We visited Silverburn Perfume shop.. Kipp was awesome..very friendly & Informtive.. this shop is one of a kind and so is Kipp..
All the best ..

6 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hey,

Thanks for your review. I am pleased to hear you had a 5* experience with us.

Thank you!
The Perfume Shop.

Valorada con 5 estrellas sobre 5

SUPERB

All the shop assistants were extremely helpful & made ensured that we smelled every perfume/aftershave possible for our wedding day! Great service

5 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hi,

Thank you for your review!

The Perfume Shop

Valorada con 5 estrellas sobre 5

Friendly perfume shop, would recommend!

We were helped by Rosina who was really nice and patient, showed us lots of different options and was lovely to chat to. Recommend going here, they had a discount on and it was a great deal too. Thanks so much!

4 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hi,

Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Great

Great, Rosina was very helpful at Silverburn.

4 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hi,

Thanks for your kind words! We appreciate you.

Kind regards,
Sharain
The Perfume Shop

Valorada con 5 estrellas sobre 5

Elaine was very pleasant and helpful…

Elaine was very pleasant and helpful and helped us find exactly what we wanted. Excellent service

4 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hi,

Thanks for your positive words! We appreciate you.

Kind regards,
Sharain

Valorada con 5 estrellas sobre 5

Order was fulfilled in a timely manners…

Order was fulfilled in a timely manners folks at store were fantastic.

23 de junio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hey,

Thanks for your review! We are happy to hear you had a 5* experience.

Kind regards,
Sharain
The Perfume Shop

Valorada con 5 estrellas sobre 5

I was in your Silverburn store in…

I was in your Silverburn store in Glasgow and was served by Hannah. Hannah was very helpful and went out her way to help me select a number of perfumes.

Because of Hannah I only go to your Silverburn store.

9 de junio de 2025
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hey,

Thanks for your review! We are happy to hear you had a 5* experience.

Kind regards,
Sharain
The Perfume Shop

Valorada con 5 estrellas sobre 5

Staff are great

Staff are great, Janice helped us pick out our perfume and aftershave and had a great chat.

19 de junio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Valorada con 5 estrellas sobre 5

TPS SILVERBURN

Absolute top class service from the girls once again the beautiful bubbly Helen always sorts me out with different perfumes for my wife as I am hopeless when it comes to perfume she even thinks of the message to write on the ribbon when wrapping my perfume and even the older lady who I think is the manager always asks me how I am and is very chatty.You always get the personal touch from the staff and my wife has loved every perfume I've bought from there.👌👌👌

2 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Janice was extremely helpful and friendly during my visit. I was looking for Prada and she was great

7 de marzo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Valorada con 5 estrellas sobre 5

Amazing service as always from Kip

Amazing service as always from Kip

12 de abril de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hi,

Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.

Kind regards,
Sharain
The Perfume Shop Team

Valorada con 5 estrellas sobre 5

Fantastic service from Denise and the…

Fantastic service from Denise and the rest of the staff at the silverburn store. Denise was very polite and attentive. Didn't pressure us into a decision and helped up chose the perfect wedding perfume and aftershave.

1 de abril de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your kind words! We're so happy to hear you had a positive experience at our Silverburn store. We appreciate you taking the time to share your feedback. We strive to provide excellent customer service and are delighted to hear that you found our staff helpful. We hope you enjoy your wedding day!

Best wishes,
Jasmyn

Valorada con 5 estrellas sobre 5

Knowledgeable and helpful

Knowledgeable and helpful staff especially Emma who helped an indecisive customer make a decision. Delighted with my choice and wish to thank patience of the staff. Points now added to my account and look forward to discounted purchases in future

25 de febrero de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hello,

Thank you for your kind words! We're so pleased to hear that you had a positive experience with our staff. We strive to provide excellent customer service and are delighted that Emma was able to help you make a decision. We look forward to seeing you again soon.

Kind regards,
Jasmyn

Valorada con 5 estrellas sobre 5

Great Staff, Silverburn, Glasgow

Visited shop at Silverburn on Sunday and staff were very helpful and knowledgeable about fragrances. No pressure selling. Bought aftershave for a gift and was offered a gift bag without asking. Was very happy with service as they took their time sorted out a query I had.

16 de febrero de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Hey,

Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!

Kind regards,
Sharain, The Perfume Shop Team

Valorada con 5 estrellas sobre 5

Easy no stress at all

4 de febrero de 2025
Logotipo de The Perfume Shop - Silverburn 249

Respuesta de The Perfume Shop - Silverburn 249

Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.

Best regards,
Sharain

Valorada con 5 estrellas sobre 5

Great company …

Great choice brilliant offers and competitive prices good fast delivery will definitely use them again

11 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Great friendly service

I wanted my 15ml bottle of Mugler Angel refilled. Popped into Silverburn shop and so impressed by friendly helpful staff. Thank you so much x

4 de diciembre de 2024

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más