Angel and Sadia have been so helpful especially with my picky teenager who loves to try new perfumes! Thank you for always making our perfume shopping a fantastic experience. Nothing was too much for... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 16, The Bridges Shopping Centre, SR1 3LB SUNDERLAND, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Justine has helped me with fragrance testing on and off for a number of months now. I'm a frequent customer and today proved why. She was quick to recognise me, took time to show some new fragrance... Ver más
La empresa ha respondido
Called in for some birthday prezzies today both girls Abbie and angel went above and beyond for us will deffo be back xxx
La empresa ha respondido
Thank you to Liz she's been sooo helpful and she's given us a great deal
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 16, The Bridges Shopping Centre, SR1 3LB, SUNDERLAND, Reino Unido
4,9
Excelente
271 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great experience
First, the store smells really nice.
Shawn one the staff is nice and welcoming. He is doing an amazing job
6 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Customer Service from Sharron and…
Great Customer Service from Sharron and the team. Would recommend
6 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Just been to the perfume shop Sharon…
Just been to the perfume shop Sharon and Justine we so helpful, nothing was a bother to them. Thankyou for making our shopping experience great ☺️
6 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service agsin from Justine
Excellent service agsin from Justine . Justine very willing to help, all round a very pleaant exoerience at The Perfume Shop.
6 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer experience from…
Amazing customer experience from Justine, second to none. Upsold me on multiple products with excellent service and knowledge.
5 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justine was friendly polite and…
Justine was friendly polite and excellent customer service 5 stars
4 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went in today looking for my way for my…
Went in today looking for my way for my partner and shaun was amazing helped me straight away amazing customer service. Thank you
4 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I came to the shop today and had a good…
I came to the shop today and had a good experience thanks to Sharon for the professional and friendly service
3 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sharon was spot on sorted me out
Sharon was spot on sorted me out, knows what she’s talking about. 😀
3 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited the Sunderland store 02/05/26
Visited the Sunderland store 02/05/26. Justine greeted us and was really friendly and helpful and told us about the offer they had in store. I managed to get my every day perfume and my ‘for best’ perfume. Shout out to Sean as well for picking a lovely free gift for me haha.
2 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always friendly helpful staff go above…
Always friendly helpful staff go above and beyond to help and offer advice. Justine is a credit to the team.
2 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service Gillian I think her…
Very good service Gillian I think her name was
2 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Justine!!!
Justine has been unbelievably helpful as we have been in the shop for about 30 minutes being very undecided, but she has made several helpful suggestions with the friendliest service ever, we hope that every worker has her enthusiasm!
2 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justine was fantastic today remarkable…
Justine was fantastic today remarkable service. Thank you
2 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justine was so amazing today thank you…
Justine was so amazing today thank you 😊 for your kindness ♥️
1 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Justine absolutely…
Great service from Justine absolutely spot on helped find present for girlfriend
30 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was served by a lovely lady called…
Was served by a lovely lady called Sharon in sunderland perfume shop at the bridges. she gave me a lovely discount and so many samples and left feeling so happy with her kind service!! Thank you so much
30 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sharon was very helpful
30 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justine was so helpful and amazing
Justine was so helpful and amazing. Thanks so much. X
30 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always go to TPS in Sunderland and…
Always go to TPS in Sunderland and Nottingham. Always great service. We had Sharon in Sunderland today and she was absolutely tremendous, helped me find an item and had a chat with us about what we purchased.
30 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.