The Perfume Shop - Surrey Quays 320 Opiniones 

122
TrustScore: 5 sobre 5

4,8

UNIT 31, Surrey Quays Shopping Centre, Redriff Rd, SE16 7LL LONDON, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was served by Mai. She is good & nice. Always smiling. Giving me what I want. Made me understand the difference between edt and edt and help me to pick good perfume. Always come to her, if you want... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lindita was very friendly, and helpful. She made my shopping experience seamless. I was literally done in seven minutes, and I walked away with two perfumes that match my tastes perfectly.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mai at The Perfume Shop in Surrey Quays is simply amazing! From the moment you meet her, her warmth, patience, and professionalism shine through. She has an incredible talent for guiding you to the p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I always have a fantastic experience whenever I visit this perfume shop, thanks to Mai. She is incredibly friendly, knowledgeable, and always takes the time to help. Mai is always happy to tell me a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. Proveedor de productos de belleza
  3. Proveedor de cosméticos y perfumes
  4. Tienda de cosméticos
  5. Proveedor de fragancias, aromas y saborizantes
  6. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • UNIT 31, Surrey Quays Shopping Centre, Redriff Rd, SE16 7LL, LONDON, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

122 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(122)

34.219 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service
Well done Pauline,

15 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Thank you to Rume

Thank you to Rume, what an amazing staff member, who has always helped me select the best gifts for my loved ones, especially helpful this valentines day, with her help I selected the best choice for my wonderful wife. Thank you to all the staff at perfume shop, Surrey Quays, but a particular big shout out to Rume, bless you all , will certainly be back again, the next special occasion 😊 😀 😄 ☺️

13 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Greeted by the lovely Carol who offered…

Greeted by the lovely Carol who offered great recommendations on a time of confusions for the perfect gift. Helpful, polite, cheerful and perfect gift wrapping.10/10

29 de enero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Mai always nice and supportive with me

Mai always nice and supportive with me. Gave me best offers information. Bcz of her I bought more then I need.

29 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your review! It's great to hear you are happy with your recent experience.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Mai is wonderful

Mai is wonderful, she helps me find the best fragrances for my niece and nephews that are between 5 to 10 years old. So hard to find something soft for that age. She is patient and very kind ! 5 stars for the service and the smile !!!!! Recommend it 100%

28 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Mai served me and she is a pleasant…

Mai served me and she is a pleasant Lady. Supported me so well. Thank u and I am grateful

25 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for lovely response and we are happy you had a 5* experience with us.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Mai from The Perfume Shop in Surrey…

Mai at The Perfume Shop in Surrey Quays is simply amazing! From the moment you meet her, her warmth, patience, and professionalism shine through. She has an incredible talent for guiding you to the perfect fragrance. Mai makes every visit a joy, and her smile is truly contagious. The Perfume Shop is lucky to have such a star on their team. Thank you, Mai, for making every shopping trip a delightful experience!

23 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for lovely response and we are happy you had a 5* experience with us.

The Perfume Shop

Valorada con 5 estrellas sobre 5

My favourite of all is Mai


⭐⭐⭐⭐⭐ Outstanding Service from Mia!

I had an exceptional experience thanks to Mia. She was warm, patient, and incredibly knowledgeable about fragrances. Mia took the time to understand what I liked and guided me through several options without ever making me feel rushed. Her recommendations were spot-on, and I ended up finding a scent I absolutely love!

Her professionalism and genuine passion for helping customers truly set her apart. If you’re visiting the perfume shop, I highly recommend asking for Mia — she turns shopping into an experience.

25 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for lovely response and we are happy you had a 5* experience with us.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Mia is exceptionally good

Mia is exceptionally good, her customer service is top notch. I come here because of her cuz she pays attention to details and knows the perfume that is good for any occassion

25 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for lovely response and we are happy you had a 5* experience with us.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Pauline was very nice and accommodating

Pauline was very nice and accommodating

25 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Love the gift sets

Love the gift sets

10 de octubre de 2025
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Pauline is Amazing!

Pauline provides excellent customer service and takes time to explore fragrances with you until you find your perfect scent. Thank you!

26 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your review! it's great to hear of your 5* experience, thank you.

The Perfume Shop

Valorada con 5 estrellas sobre 5

I came to the shop to try a new perfume…

I came to the shop to try a new perfume and Mai was very helpful in providing me different products to try.

9 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your positive review! We appreciate you and hope you have a lovely day.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Good service

Very helpful assistant,sorted out my order and delivery of the same. Told me about upcoming offers. Really friendly
and knowledgeable.

4 de septiembre de 2025
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your review. I am so pleased to hear you are happy with our services and thank you so much for shopping with us.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Mai is wonderful salesperson in the…

Mai is wonderful salesperson in the perfume shop
Done 300 pounds shopping today with her and she gave 20% off must visit this store

15 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your positive review! We appreciate you.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Good service

22 de julio de 2025
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Valorada con 5 estrellas sobre 5

Great sale person

I was served by mai. Great sale person & she was very helpful

23 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Carole is amazing

Carole is amazing! Her customer care and friendliness makes us want to come back. She helped my teens make a great decision what to buy with their money. Thank you!

21 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

Valorada con 5 estrellas sobre 5

I came to the shop to buy Jo Malone

I came to the shop to buy Jo Malone, but unfortunately they don't sell such.
The sales representative Mai, was very helpful and supportive she go out of the way to source for different fragrance that matched up with my preference.
I am so glad I met her in the shop.
I just want to say thank you Mai, I do appreciate your help xx.

10 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.

The Perfume Shop Team

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