The Perfume Shop - Surrey Quays 320 Opiniones 

128
•
TrustScore: 5 sobre 5

4,9

UNIT 31, Surrey Quays Shopping Centre, Redriff Rd, SE16 7LL LONDON, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Mai has being a great representative I have ever known…… she is always good with big smiles on her face while serving you. She is a great asset to perfume shop in Surrey Quays branch. Thanks always

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thank you Rume for always giving the best advice when it comes to perfumes, especially when I'm buying for my wife,today I came in to buy a first wedding anniversary gift for my wife and she spent the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mai at The Perfume Shop in Surrey Quays is simply amazing! From the moment you meet her, her warmth, patience, and professionalism shine through. She has an incredible talent for guiding you to the p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Corina and Pauline were incredibly kind, helpful and patient whilst I was deciding on which scent to purchase. They took the time to listen, asking who I was purchasing for and see if they could find... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. también en la categoría
  3. Proveedor de cosméticos y perfumes
  4. Proveedor de fragancias, aromas y saborizantes
  5. Proveedor de productos de belleza
  6. Tienda de cosméticos
  7. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • UNIT 31, Surrey Quays Shopping Centre, Redriff Rd, SE16 7LL, LONDON, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

128 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(128)

35.543 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Mai is wonderful salesperson in the…

Mai is wonderful salesperson in the perfume shop
Done 300 pounds shopping today with her and she gave 20% off must visit this store

15 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your positive review! We appreciate you.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Good service

22 de julio de 2025
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Valorada con 5 estrellas sobre 5

Great sale person

I was served by mai. Great sale person & she was very helpful

23 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Carole is amazing

Carole is amazing! Her customer care and friendliness makes us want to come back. She helped my teens make a great decision what to buy with their money. Thank you!

21 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

Valorada con 5 estrellas sobre 5

I came to the shop to buy Jo Malone

I came to the shop to buy Jo Malone, but unfortunately they don't sell such.
The sales representative Mai, was very helpful and supportive she go out of the way to source for different fragrance that matched up with my preference.
I am so glad I met her in the shop.
I just want to say thank you Mai, I do appreciate your help xx.

10 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.

The Perfume Shop Team

Valorada con 5 estrellas sobre 5

Mai,Pauline always gives me the best…

Mai,Pauline always gives me the best service you could ever ask for. I have tried so many other PS, but I never get so much knowledge about different fragrances.
Shop here if you really want to know what best smells for you.

1 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.

The Perfume Shop

Valorada con 5 estrellas sobre 5

The two ladies in the shop are the best…

The two ladies in the shop are the best customers several God bless them.

1 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!

Kind regards,
Sharain
The Perfume Shop Team

Valorada con 5 estrellas sobre 5

Carole so helpful and cheerful

Carole so helpful and cheerful

24 de junio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.

The Perfume Shop

Valorada con 5 estrellas sobre 5

I was greeted by a beautiful young lady…

I was greeted by a beautiful young lady named Rume who works at the perfume
Shop who was very very welcoming she made me feel very welcome and was very quick to help to assist and just knew what I wanted and was looking for just by a few words and now that’s what you call a girl best at her work. Purchasing my items was very quick and easy and I was out in no time. If you need perfumes and you pass by Surrey Quays you know where to go and who to go to to get the best fragrances you need

12 de junio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

We're happy to hear that you enjoyed your experience. It's great to know that our team member was very welcoming and helpful, assisting you in finding the perfect fragrances. We appreciate your positive feedback and thank you for your recommendation.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Excellent customer service

I always come to the Surrey Quays branch because the staff in here are so lovely. I came in store to collect my order I placed online. I was greeted by Rume who was a friendly face and was so attentive. She helped me purchase another perfume on top of the order I placed online.

11 de junio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Valorada con 5 estrellas sobre 5

The perfume shop Surrey Quays is the…

The perfume shop Surrey Quays is the best shop. I was served by Mai, I recommend her to become manager. She is very welcoming, always helping me with my purchases.

6 de junio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Valorada con 5 estrellas sobre 5

This lady so amazing excellent customer…

This lady so amazing excellent customer service she gave us!!!!

6 de junio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Valorada con 5 estrellas sobre 5

EXCELLENT SERVICE FROM RUME

This lady was absolutely amazing very calm, patient, great customer service took the time to offer me many choices.
I was given so much details and was able to find two scents I really like.
I will be returning to this store for the impeccable service.

5 de junio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Valorada con 5 estrellas sobre 5

Mai was wonderful as ever

Mai was wonderful as ever, very helpful as I have disabilities!

5 de junio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your review. I am happy to hear of your recent experience.

Sharain
The Perfume Shop Team

Valorada con 5 estrellas sobre 5

Always great and efficient service at…

Always great and efficient service at this branch. Taz today was particularly helpful.

30 de mayo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Valorada con 5 estrellas sobre 5

Very informative

Very informative, friendly, and helpful— my go to store. Big up Mai especially as she provided me with one of the best customer service experiences I’ve received in a while! Thank you.

28 de mayo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Valorada con 5 estrellas sobre 5

I dropped in to buy a present and the…

I dropped in to buy a present and the staff are absolutely wonderful, especially Pauline & Mai. My favourite the perfume shop of all time!!

17 de mayo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thank your for your 5* review, we appreciate you!

Kind regards,
Sharain
The Perfume Shop

Valorada con 5 estrellas sobre 5

Another great service from Mai today…

Another great service from Mai today with my monthly purchases always a pleasure she’s so helpful got me into the prada refills

9 de mayo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Thank you for your positive review!

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Very helpful and informative

Very helpful and informative. Love coming here, so easy and straightforward!

4 de mayo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Valorada con 5 estrellas sobre 5

Mai very good sale person with a lot of…

Mai very good sale person with a lot of knowledge very bubbly, friendly and welcoming. Great person in all

2 de mayo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Surrey Quays 320

Respuesta de The Perfume Shop - Surrey Quays 320

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

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