Excellent customer service at The Perfume Shop, Trafford Centre. We accidentally left our perfume on the counter and came back the next day. The manager, John, kindly checked the stock, found it, an... Ver más
La empresa ha respondido
Unit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN MANCHESTER, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Excellent customer service at The Perfume Shop, Trafford Centre. We accidentally left our perfume on the counter and came back the next day. The manager, John, kindly checked the stock, found it, an... Ver más
La empresa ha respondido
Trust me Sanaz as be very hospitable staff have ever met since my decade years of coming to perfume and she is friendly Made a good chose for every member of my family that op in the shop
La empresa ha respondido
Ryan has been an absolute legend and a gentleman helping get myself ready for a date with the perfect scent. Thankyou so much you lovely man!
La empresa ha respondido
Amazing service, Cath served me and was amazing help when wanting to smell the perfumes / Aftershave. I also got 15% discount student discount on my purchase which I had forgotten to ask about which... Ver más
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN, MANCHESTER, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
John, tash and Katie were exceptionally brilliant, thank you so much for being so kind ! We really appreciate it. x

Respuesta de The Perfume Shop - Trafford Park 57
Superb service from Zack today! His wrapping skills were lovely 🥰

Respuesta de The Perfume Shop - Trafford Park 57
cathy restored my faith n the perfume shop loved her

Respuesta de The Perfume Shop - Trafford Park 57
Received amazing customer service from John, really pleased with the deals he was able to offer. He also mentioned getting my perfume engraved for a christmas present.

Respuesta de The Perfume Shop - Trafford Park 57
I recieved amazing customer service from John! He is extremely helpful and always offering the best deals and offers!

Respuesta de The Perfume Shop - Trafford Park 57
I had an easy shopping experience. John helped me pick the right Perfume for a birthday present and also wrapped the gift for me.

Respuesta de The Perfume Shop - Trafford Park 57
John was absolutely amazing . From start to finish. He found exactly what I needed. And his work at the perfume shop is immecable his customer services skills are second to none. And his gift wrapping skills were unbelievable

Respuesta de The Perfume Shop - Trafford Park 57
John and Lara at The Trafford Centre store were excellent today. So helpful and knowledgeable - could have been better assisted anywhere.

Respuesta de The Perfume Shop - Trafford Park 57
I met with Lara today ,she was such an amazing young lady,customer service was top notch!!! Thank you so much for having Lara here..

Respuesta de The Perfume Shop - Trafford Park 57
ZAC ,IN THE TRAFFORD CENTRE,
SHOP WAS FANTASTIC TODAY, VERY HELPFUL AND VERY POLITE, DEFINITELY VISIT AGAIN 😀 👍

Respuesta de The Perfume Shop - Trafford Park 57

Respuesta de The Perfume Shop - Trafford Park 57
Lara was very helpful in store today. I was shopping for my mum’s birthday so I really appreciate the support!

Respuesta de The Perfume Shop - Trafford Park 57
Talha was so nice and he gave us great opinions genuinely hes so kind. Please give bro a raise or something please lowkey the goat 10/10 service

Respuesta de The Perfume Shop - Trafford Park 57
Talha is the nicest worker ive ever met
hes so kind and very genuine with creative opinions and my fav employee ive met who works in the trafford centre also the store is very nice with all the fragrances you could ever want
absolutely love ❤️

Respuesta de The Perfume Shop - Trafford Park 57
Talha the goat, great opinions and very niche guy might aswell be my best friend and let me and gang try whatever we want too friendly

Respuesta de The Perfume Shop - Trafford Park 57
Medinah was fab,
So helpful
I left with exactly what i went in for

Respuesta de The Perfume Shop - Trafford Park 57
Katie was so kind attentive and helpful. Really appreciated the experience - would go back.

Respuesta de The Perfume Shop - Trafford Park 57
Lara friendly and really helpful helped me choose the perfect gift, many thanks

Respuesta de The Perfume Shop - Trafford Park 57
I went in to find a new perfume, Katie was really helpful. I explained what type of fragrance I didn’t like & she found me a couple to choose from, I ended up buying 2 perfumes & all got 20% off. So I was very happy. It’s nice to see staff actually helping customers.

Respuesta de The Perfume Shop - Trafford Park 57
Katie and Talha were absolutely amazing very knowledgeable and professional thank you

Respuesta de The Perfume Shop - Trafford Park 57
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.