I was greeted /served by a lovely lady called Hayley who was absolutely fantastic. Very informative about helping me choose the perfect fragrances for family members. Cannot fault at all. Will definit... Ver más
Localización
Cambiar localizaciónUnit SU 60, Royal Victoria Place, TN1 2SS TUNBRIDGE WELLS, GB
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Consulta las opiniones de los clientes
Andrea was welcoming and helpful, we felt heard and made to feel comfortable. She was very honest, she wasn't pushy and wasn't just trying to make a sale, it felt like she genuinely wanted to help us... Ver más
La empresa ha respondido
All the staff are very friendly , chatty , helpful ‘ knowledgeable and passionate about fragrance. Pleasure to talk to. Kasia and Rosie are lovely
I visited the Tunbridge Wells branch and was served my a very helpful and knowledgeable young lady, I believe her name was Leanne. I was looking to buy a perfume for my sister who loved the old Blase... Ver más
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit SU 60, Royal Victoria Place, TN1 2SS, TUNBRIDGE WELLS, Reino Unido
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Staff very helpful and friendly.Really…
Staff very helpful and friendly.Really took the time to make sure I got what I wanted.
I was served by Majka and my husband was served by Andreea
Fantastic service super friendly and…
Fantastic service super friendly and very efficient well done guys.
Thank you Hayley for exceptional service was a pleasure
Fantastic service
I was greeted /served by a lovely lady called Hayley who was absolutely fantastic. Very informative about helping me choose the perfect fragrances for family members. Cannot fault at all. Will definitely be coming back. Will need Hayley's help again for more purchasing!
All the staff are very friendly
All the staff are very friendly , chatty , helpful ‘ knowledgeable and passionate about fragrance. Pleasure to talk to. Kasia and Rosie are lovely
Es posible que utilice la IA para responderVer más
Super perfumes and wonderful staff.
All the staff are pleasant and helpful especially Rosie who always has a lovely smile. She was happy to show me a selection of perfumes. I will be visiting the shop again soon.

Respuesta de The Perfume Shop - Tunbridge Wells 41
Amazing team and amazing products!!
Kasha was so lovely and welcoming, her knowledge of the background behind the perfumes and how they were originally intended to use by the designer was amazing!! Could not recommend more!

Respuesta de The Perfume Shop - Tunbridge Wells 41
Very welcoming and helpful
Andrea was welcoming and helpful, we felt heard and made to feel comfortable. She was very honest, she wasn't pushy and wasn't just trying to make a sale, it felt like she genuinely wanted to help us find a new scent.
Next time we need some more aftershave and perfume we definitely will go back to this store.

Respuesta de The Perfume Shop - Tunbridge Wells 41

Respuesta de The Perfume Shop - Tunbridge Wells 41
The best store and staff is amazing🥰

Respuesta de The Perfume Shop - Tunbridge Wells 41
Great experience in this shop with…
Great experience in this shop with Posie who told me about their 20% off deal for the day. She was really helpful and friendly. Thank you so much!

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In the Tunbridge Wells store
In the Tunbridge Wells store, I was assisted by Posy who was very helpful in directing me to a new scent for my husband and in purchasing perfume for myself. She was professional, polite and friendly. Thank you!

Respuesta de The Perfume Shop - Tunbridge Wells 41
Great customer service by Posie
Great customer service by Posie, left very satisfied

Respuesta de The Perfume Shop - Tunbridge Wells 41
Great place to shop
Great place to shop, the staff is lovely, very friendly and knowledgeable.

Respuesta de The Perfume Shop - Tunbridge Wells 41
Kasia store manager in tunbridgewell…
Kasia store manager in tunbridgewell was so helpeful.amizing girl helped me all i needed.thank you casia

Respuesta de The Perfume Shop - Tunbridge Wells 41
Just had the loveliest experience in…
Just had the loveliest experience in the perfume shop, I was served by Millie and Rosie the customer service was fantastic and I'll definitely be going back when I need to restock
❤️

Respuesta de The Perfume Shop - Tunbridge Wells 41
Kasia at the perfume shop Tunbridge…
Kasia at the perfume shop Tunbridge Wells has been an angel. She made much easier for me to choose the best gift for my parents and she’s also been very kind and treated me to a gift. Definitely will be back in store . Thank you Cristina

Respuesta de The Perfume Shop - Tunbridge Wells 41
Rosie fab
Rosie, one of the store attendants, was wonderful. Really helpful, knowledgeable, and lovely

Respuesta de The Perfume Shop - Tunbridge Wells 41
Great customer service from the lovely…
Great customer service from the lovely Millie

Respuesta de The Perfume Shop - Tunbridge Wells 41
I am really pleased with the perfume.

Respuesta de The Perfume Shop - Tunbridge Wells 41
Fantastic service from Charlie at The Perfume Shop in Tunbridge Wells
Nothing but great things to say. Charlie was an absolute pleasure– really kind, patient, and genuinely helpful. He guided me through 10 to 20 different fragrances, offering thoughtful suggestions with specific examples, and knew the notes of each perfume to a T. His knowledge and honesty made the whole process enjoyable and effortless.
Even while juggling other customers, he managed to stay focused and attentive, never once making me feel rushed.
Shoutout to May as well, who offered a lovely second opinion and helped give a well-rounded perspective.
Charlie is a fantastic representative for The Perfume Shop– professional, warm, and impressively knowledgeable. In my opinion, he absolutely deserves to be recognised and rewarded for the outstanding level of customer service he provides. Thank you, Charlie and May.

Respuesta de The Perfume Shop - Tunbridge Wells 41
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