Majua was extremely helpful and knowledgeable about the different perfumes I was interested in. She also had some good ideas about taking a small amount of perfume out in an handy handbag size.... Ver más
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Unit SU 60, Royal Victoria Place, TN1 2SS TUNBRIDGE WELLS, GB
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Majua was extremely helpful and knowledgeable about the different perfumes I was interested in. She also had some good ideas about taking a small amount of perfume out in an handy handbag size.... Ver más
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The perfume shop is really great and I love how the staffs attended to customers they are well polite and give the best to customers which I really loved. Kasia and majka are really great staff. I wil... Ver más
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Kaisa was absolutely brilliant. She was friendly, welcoming, and very knowledgeable about the perfumes. She took the time to understand what I was looking for, offered great recommendations without be... Ver más
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Amazing service from all of the girls at the perfume shop. Always happy to help me find the perfect fragrance for myself or a gift. The personalised ribbons are the perfect addition to any gift. Can’t... Ver más
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For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit SU 60, Royal Victoria Place, TN1 2SS, TUNBRIDGE WELLS, Reino Unido
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I placed my first internet order and was surprised by the rapid delivery. Despite my parcel being sent by standard 3-5 day shipping, it arrived the following day and was well packaged.

Respuesta de The Perfume Shop - Tunbridge Wells 41
I visited the Tunbridge Wells branch and was served my a very helpful and knowledgeable young lady, I believe her name was Leanne. I was looking to buy a perfume for my sister who loved the old Blase perfume but is no longer in production. I cannot thank Leanne enough for her help and her very caring and thoughtful manner in which she dealt with my query. She let me smell several perfumes and I choose the one that I thought my sister would like the most and I left the shop a very happy customer. Thank you Leanne!
Made a wrong choice - my mistake. Took the wrong item back to the shop per the conditions and got a refund without issue. So based on the service that was off the back of my own mistake I think the service was spot on as as you would hope. Good job Perfume Shop.
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