I loved the service that was provided at Westwood The perfume shop branch, the atmosphere and environment was great, even the staffs was lovely. Sort to say Amanda i will be coming back to grab a few... Ver más
La empresa ha respondido
Unit 10, Westwood Cross Shopping Centre, 23 Margate Road, CT10 2BF BROADSTAIRS, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I loved the service that was provided at Westwood The perfume shop branch, the atmosphere and environment was great, even the staffs was lovely. Sort to say Amanda i will be coming back to grab a few... Ver más
La empresa ha respondido
I visited Westwood Cross Perfume Shop in early September and was served by Reece (I think) and Amanda who were both very helpful and knowledgeable. Amanda was particularly knowledgeable and definitely... Ver más
La empresa ha respondido
Since placing my order with the perfume shop, I cannot fault the delivery and communication service, I think when shopping online there is a risk and an anxiety of if you will receive your packag... Ver más
La empresa ha respondido
I went to my nearest branch to get my Thierry Mugler Angel perfume refilled but unfortunately they had fun out, but they arranged for a refill to be sent to me by post there and then and I received i... Ver más
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 10, Westwood Cross Shopping Centre, 23 Margate Road, CT10 2BF, BROADSTAIRS, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I went to my nearest branch to get my Thierry Mugler Angel perfume refilled but unfortunately they had fun out, but they arranged for a refill to be sent to me by post there and then and I received it two days later. Super service.

Respuesta de The Perfume Shop - Westwood Cross 158
Ordered both on line and in store . Both very efficient. Staff weee helpful and very pleasant.

Respuesta de The Perfume Shop - Westwood Cross 158
The shop had a 25% event on but the item I wanted was not in stock the lady said we could order the item using the discount and have it posted to us free of charge which we did the shop experience was 1st class

Respuesta de The Perfume Shop - Westwood Cross 158
The assistant who served me (sorry I didn't take her name) was extremely helpful. The perfume I required was out of stock in the shop so she very kindly offered to go on line to see if it was available in the warehouse. She was able to order it for me and I had it delivered to my home address. I am a very satisfied customer for the service I received.

Respuesta de The Perfume Shop - Westwood Cross 158
I visited Westwood Cross Perfume Shop in early September and was served by Reece (I think) and Amanda who were both very helpful and knowledgeable. Amanda was particularly knowledgeable and definitely knew her perfumes! They both made my visit very enjoyable. Thank you.

Respuesta de The Perfume Shop - Westwood Cross 158

Respuesta de The Perfume Shop - Westwood Cross 158
I visited the shop at Westwood Cross and a helpful young lady helped me I was looking for a perfume only available on line but she helped showing me another perfume I happened to mention I liked and she sold me a bottle that was on offer at a discount price offer so I loved it thankyou it was the Gold Moschino fresh cleaner style spray love it thankyou

Respuesta de The Perfume Shop - Westwood Cross 158

Respuesta de The Perfume Shop - Westwood Cross 158
You listened too me and found me what I was looking for.

Respuesta de The Perfume Shop - Westwood Cross 158

Respuesta de The Perfume Shop - Westwood Cross 158

Respuesta de The Perfume Shop - Westwood Cross 158
My perfume came on time and had four samples in the box when I had only chosen two as requested.Nice little touch. Thankyou Perfume Shop.

Respuesta de The Perfume Shop - Westwood Cross 158
I’ve never been one for colognes but the staff at Westwood Cross have been excellent in helping me spend lots of money this last week. 😂

Respuesta de The Perfume Shop - Westwood Cross 158

Respuesta de The Perfume Shop - Westwood Cross 158

Respuesta de The Perfume Shop - Westwood Cross 158
So easy to order on app and delivery was extremely quick. I’m very impressed! Thank you 🙏

Respuesta de The Perfume Shop - Westwood Cross 158
Extremely helpful and friendly staff. One of the ladies who helped me, pointed out some greats deals and loved the gift wrap service.
The perfumes purchased are just amazing..

Respuesta de The Perfume Shop - Westwood Cross 158
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.