Frankie was awesome! She helped me find a perfume I woulf enjoy based off my old mist and just general description. She was very patient with me and gave some really amazing options and she ended up f... Ver más
Localización
Cambiar localizaciónc/o Superdrug, 17 Market Street, YO1 8SL YORK, GB
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Consulta las opiniones de los clientes
Ciaron provided outstanding customer service. He was friendly, approachable, and went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to receive such attentive and... Ver más
La empresa ha respondido
My friend and i came to get a present for her partner. Elly helped us and she was very nice and helpful and also gave us free samples too :). Will definitely be coming back during the summer to stock... Ver más
La empresa ha respondido
Sinead at your York city centre branch is lovely. Very helpful, accommodating and not pushy. She’s knowledgable and can recommend perfumes if asked. I’ll definitely comeback to you again because... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
c/o Superdrug, 17 Market Street, YO1 8SL, YORK, Reino Unido
4,7
Excelente
160 opiniones
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Great customer service
Frankie was awesome! She helped me find a perfume I woulf enjoy based off my old mist and just general description. She was very patient with me and gave some really amazing options and she ended up finding a perfume that I love! Thank you Frankie :))
22 de mayo de 2026
Opinión espontánea
Perfume delivery
Would have given 5 but delivery was a day late after it was taken to St Helens rather than my address
12 de mayo de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
My friend and i came to get a present…
My friend and i came to get a present for her partner. Elly helped us and she was very nice and helpful and also gave us free samples too :). Will definitely be coming back during the summer to stock up on perfumes :)
10 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent product and great quality…
Excellent product and great quality highly recommend 👌
27 de abril de 2026
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ciaron is amazing
i came in today just browsing, ciaron was so helpful in finding me the perfect fragrance for me, and i left feeling os satisfied by the great service. huge thankyou to ciaron!
28 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Arrived ahead of expectation and just…
Arrived ahead of expectation and just what I ordered
15 de abril de 2026
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Friendly and Helful
I had lovely help from Ellie behind the counter she was so friendly, attentive and helpful. Picked up an amazing fragrance as well
22 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elly from Nebraska
Elly from Nebraska! Was truly amazing. Very engaging and knowledgable. Nothing too much bother.
6 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jess at the york city center branch was…
Jess at the york city center branch was really helpful and knowledgeable. not pushy at all and very patient and polite. 10/10 service will be returning here again thanks to jess wonderful attitude
17 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service
Had a wonderful experience in store.
The service was impeccable, both of the staff were attentive and helpful.
If ever you want a fragrance I would definitely recommend The Perfume Shop!!
Ciaron and Elly were fantastic 👍
12 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Isla’s 14th - dealt with professionalism and speed, quality always excellent
Professionally dealt with, speed of delivery quality of goods
4 de marzo de 2026
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good good
3 de marzo de 2026
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sinead is so lovely!
Sinead at your York city centre branch is lovely. Very helpful, accommodating and not pushy.
She’s knowledgable and can recommend perfumes if asked.
I’ll definitely comeback to you again because of her friendliness.
Thank you.
26 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ciaron provided outstanding customer…
Ciaron provided outstanding customer service. He was friendly, approachable, and went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to receive such attentive and caring support these days. I really appreciate his help and would happily recommend this company because of him.
27 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good bargain had on perfume and…
Good bargain had on perfume and aftershave
21 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely customer service!
Was served by Sinead at the till! Was an absolute pleasure and very helpful with my fragrance purchase
18 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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