Ciaron provided outstanding customer service. He was friendly, approachable, and went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to receive such attentive and... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónc/o Superdrug, 17 Market Street, YO1 8SL YORK, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We were visiting from Newcastle. Was served on Father's day by Elly who provided outstanding customer service. She let me test a few different aftershaves without any pressure to buy. Nothing was too... Ver más
La empresa ha respondido
We were on holiday in York and we wanted a perfume that none of the shops seem to have however the Perfume shop in the city centre, had some but the incorrect size to what we wanted but the the 2 gir... Ver más
La empresa ha respondido
Very good service. The young man on the till had an extensive knowledge of perfumes which helped me pick out the perfect gift for my girlfriend. He was able to recommend new fragrances based off my gi... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- también en la categoría
- Proveedor de cosméticos y perfumes
- Proveedor de fragancias, aromas y saborizantes
- Proveedor de productos de belleza
- Tienda de cosméticos
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
c/o Superdrug, 17 Market Street, YO1 8SL, YORK, Reino Unido
4,7
Excelente
218 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de The Perfume Shop - York SD 526
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Amazing and fast service x
16 de enero de 2025
Respuesta de The Perfume Shop - York SD 526
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
As soon as I had ordered my perfumes…
As soon as I had ordered my perfumes they then went down in price and I forgot to use my blue light discount so not very happy.
12 de enero de 2025
Respuesta de The Perfume Shop - York SD 526
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
I was supposed to wait 3 till 5 days…
I was supposed to wait 3 till 5 days but received it in one day amazing
22 de diciembre de 2024
The packaging was great and above all…
The packaging was great and above all the perfume smells amazing
20 de diciembre de 2024
Terrible experience
Terrible experience, was willing to spend £364 pound … I asked for a sample of Jean Paul and I was told no there’s not sample open so no you can’t try it . Hence I left … We always use perfume shop … but never been spoke to like that and have never been refused a sample!
22 de diciembre de 2024
Opinión espontánea
Service in store
10 de diciembre de 2024
Last minute buy
Last minute buy, I didn't think it would arrive in time but it arrived in 3 days, fantastic!
9 de diciembre de 2024
Great choices and lots of offers to…
Great choices and lots of offers to chose from
8 de diciembre de 2024
Prodotto fantastico
Devo fare un regalo per Natale e sono soddisfatta dell'ordine effettuato, so che farò un figurone grazie a voi !!!!
GRAZIE !!!!
E grazie infinite ad Emily che mi ha fornito un'ottima assistenza in merito al mio acquisto;)
14 de diciembre de 2024
Opinión espontánea
First stop for fragrances
A good range of fragrances at good prices. Online purchases always arrive promptly and are well packaged. Instore experience is great with knowledgeable staff and a chance to sample.
6 de diciembre de 2024
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.