Ciaron provided outstanding customer service. He was friendly, approachable, and went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to receive such attentive and... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónc/o Superdrug, 17 Market Street, YO1 8SL YORK, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We were visiting from Newcastle. Was served on Father's day by Elly who provided outstanding customer service. She let me test a few different aftershaves without any pressure to buy. Nothing was too... Ver más
La empresa ha respondido
We were on holiday in York and we wanted a perfume that none of the shops seem to have however the Perfume shop in the city centre, had some but the incorrect size to what we wanted but the the 2 gir... Ver más
La empresa ha respondido
Very good service. The young man on the till had an extensive knowledge of perfumes which helped me pick out the perfect gift for my girlfriend. He was able to recommend new fragrances based off my gi... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- también en la categoría
- Proveedor de cosméticos y perfumes
- Proveedor de fragancias, aromas y saborizantes
- Proveedor de productos de belleza
- Tienda de cosméticos
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
c/o Superdrug, 17 Market Street, YO1 8SL, YORK, Reino Unido
4,7
Excelente
216 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great value and smell is amazing
2 de febrero de 2026
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service and perfume arrived quickly
Would definitely recommend the performance of the perfume shop,
15 de enero de 2026
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elly really knew her products.
Elly really knew her products and took just the right amount of time to explain the differences to me.
26 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fast delivery
Ordered online , fast delivery, arrived beautifully wrapped with a personalised ribbon . Perfect gift
14 de enero de 2026
Respuesta de The Perfume Shop - York SD 526
Great to hear that you received your order quickly and that you appreciated the wrapping and personalised ribbon.
Thank you for your positive feedback!
Honest and my favourite perfumes
15 de enero de 2026
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
seamless transaction
perfect what i ordered and delivered in rapid time would defo buy again.
2 de diciembre de 2025
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ordered perfume for my wife 2 weeks to…
Ordered perfume for my wife 2 weeks to Christmas it was faulty sent numerous emails still haven't got word back scandalous...never again😡😡😡
20 de diciembre de 2025
Respuesta de The Perfume Shop - York SD 526
Hi,
I am so sorry to hear your order arrived with you faulty. Please can you pop in touch via email at reviews@theperfumeshop.com so we can look into this for you.
The Perfume Shop
Just as expected from a repetitive…
Just as expected from a repetitive company with a timely delivery and quality.
4 de enero de 2026
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - York SD 526
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Damaged stolen item
26 de diciembre de 2025
Respuesta de The Perfume Shop - York SD 526
Hi,
I am really sorry to hear your recent experience. Please pop in touch via email at reviews@theperfumeshop.com so we can help.
The Perfume Shop.
It was very easy to order and perfume…
It was very easy to order and perfume arrived on time.
20 de diciembre de 2025
Respuesta de The Perfume Shop - York SD 526
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
The shop was in a great location and…
The shop was in a great location and the young lady who served me was very respectful and incredibly helpful and polite, I'm sorry I didn't get the girls name, but she was a pleasure to deal with and a credit to the company.
18 de diciembre de 2025
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Quick Delivety
Quick Delivety! Arrival of Perfume was prompt and on time for Christmas!
18 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Got here ontime
6 de diciembre de 2025
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Bought some aftershave from…
Bought some aftershave from york.perfume shop.in superdrug..
Was served by a lovely lady called
Julia. The manager.. Her customer service was excellent. V. Helpful
A credit to the company.
Lovely lady.
11 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Fast delivery easy to use the online app
3 de diciembre de 2025
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.