Ciaron provided outstanding customer service. He was friendly, approachable, and went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to receive such attentive and... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónc/o Superdrug, 17 Market Street, YO1 8SL YORK, GB
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Consulta las opiniones de los clientes
We were visiting from Newcastle. Was served on Father's day by Elly who provided outstanding customer service. She let me test a few different aftershaves without any pressure to buy. Nothing was too... Ver más
La empresa ha respondido
We were on holiday in York and we wanted a perfume that none of the shops seem to have however the Perfume shop in the city centre, had some but the incorrect size to what we wanted but the the 2 gir... Ver más
La empresa ha respondido
Very good service. The young man on the till had an extensive knowledge of perfumes which helped me pick out the perfect gift for my girlfriend. He was able to recommend new fragrances based off my gi... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- también en la categoría
- Proveedor de cosméticos y perfumes
- Proveedor de fragancias, aromas y saborizantes
- Proveedor de productos de belleza
- Tienda de cosméticos
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
c/o Superdrug, 17 Market Street, YO1 8SL, YORK, Reino Unido
4,7
Excelente
218 opiniones
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Ideal to buy online
I didn't have to leave my house togo into a crowded town to buy my presents did it all from a click of a button
17 de noviembre de 2025
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Great experience
Great experience. Staff was very polite and kind. Very informative
8 de noviembre de 2025
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Respuesta de The Perfume Shop - York SD 526
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Great service
You did not have what I wanted in store so ordered it on line for me and it arrived the next day.
30 de octubre de 2025
Respuesta de The Perfume Shop - York SD 526
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
The staff were lovely they didn't have…
The staff were lovely they didn't have my perfume in stock they ordered it for me and was delivered to my house next day
30 de octubre de 2025
Respuesta de The Perfume Shop - York SD 526
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
AMAZING CUSTOMER CARE!
We had a poor experience at Boots regarding the attempted purchase of a bottle of Jean-Paul Gaultier Le Male - so poor we walked away empty-handed and very unimpressed. After a quick Google over coffee we found The Perfume Shop - tucked away in Market Street. The frontage is easy to spot next to Superdrug and the store is directly inside.
We immediately noticed a considerable price point difference here. The item we wanted was also on offer so happy days! As if that wasn't enough, the thoughtfulness, kindness and professionalism of the 2 ladies who dealt with us was unprecedented. A MASSIVE shout out goes to JULIA who served us and SINEAD who did a most impressive job of gift wrapping. They both took the time to chat to us oldies and were genuinely understanding. We left feeling quite overwhelmed that lovely people like these are out there and willing to go the extra mile
27 de octubre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Free home delivery.
24 de octubre de 2025
Respuesta de The Perfume Shop - York SD 526
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Good service and authentic perfumes.
Good service and authentic perfumes.
21 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your 5* review, we appreciate you! Have a great day.
The Perfume Shop.
Very quick delivery and very easy to…
Very quick delivery and very easy to use online or on the app very pleased would recommend anyone
18 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Great service and arrived on the 3rd…
Great service and arrived on the 3rd day,thanks.
2 de septiembre de 2025
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Frankie is A GEM
Frankie is A GEM! She helped me so much! Very grateful
18 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hi,
Thank you for your feedback, we appreciate you!
The Perfume Shop
I came in the other day and was…
I came in the other day and was immediately greeted by Ciaron. His service was nothing short of amazing, helping me to find the right perfume for my son. Will definitely be returning soon!
12 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your review. I am so pleased to hear you are happy with our services and thank you so much for shopping with us.
The Perfume Shop.
It arrived on time no issues.
26 de agosto de 2025
Respuesta de The Perfume Shop - York SD 526
Hi,
Thanks for your lovely review!
The Perfume Shop
Great service didn’t take long to come…
Great service didn’t take long to come packaging was in great order really happy with my purchase
20 de agosto de 2025
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
frankie was really helpful when helping…
frankie was really helpful when helping me choose a birthday present for my friend. super service really lovely staff!!
14 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - York SD 526
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
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