Pushing a deadline really tight, The Pin Factory did all they could to help us meet our timeline without compromising quality. The final product had a really nice finish, black metal and soft enamel p... Ver más
La empresa ha respondido
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Pushing a deadline really tight, The Pin Factory did all they could to help us meet our timeline without compromising quality. The final product had a really nice finish, black metal and soft enamel p... Ver más
La empresa ha respondido
Key rings arrived today and they look amazing!!! Thank you so much team at The Pin Factory. We are really pleased. Can’t wait to show the principal at the school. He’ll be thrilled. From your assi... Ver más
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Pins were great however $15 shipping for two tiny pins is absolutely outrageous. Both could have fit into a regular or padded envelope for just a few dollars or even a small Auspost satchel for under... Ver más
Our experience with The Pin Factory has been one of complete satisfaction. They were incredibly patient with us as we took a deal of time to arrive at an agreed design with our 'Anniversary Team' who... Ver más
La empresa ha respondido
Australia’s #1 Producer of Custom Made Metal Promotional Products. We Specialise in Lapel Pins, Medals, Keyrings, Cufflinks And More. All Products Completely Custom Made To Order And Come With Our Satisfaction Guarantee! 02 6555 5030.
Find a lower price on an identical item within Australia and we'll beat it!
13 Dee Crescent, 2428, Tuncurry, Australia
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Very happy with the HERbaseball logo patch. It looks amazing on our caps and is very eye catching.
Key rings were just what we wanted and they were delivered on time.
Easy communications, careful consideration to my specifications and an excellent product. I'm delighted.
Very well made, really happy with my ordered Pins. Would have been nice to have options for less quantity orders, even if they were a little more expensive per badge.
Overall very good product.
Good customer service and pins were of good quality.
Happy
Communication was good.
Turnover of proof and product was swift.
When we had an issue with one of the badges, they sent a replacement for free
Easy to organise, easy and quick delivery, exactly what I wanted
It was a great experience from the ordering process to the receipt of the product, The badges were top quality and perfect for what we wanted

Respuesta de The Pin Factory
The process was so easy!
From design to delivery the process was seamless, the team were helpful and the pins worked out perfectly! Thank you!

Respuesta de The Pin Factory
Everything was great, fast efficient and value for money.

Respuesta de The Pin Factory
The product I received was very poor. I have attempted numerous times to contact you and am yet to receive any updates.
Working with The Pin Factory was effortless. Commencing from initial contact regarding quotes to receiving the final product.
There was timely and competent communication throughout the process ensuring design reflected what was desired and changes were made promptly and effectively.
The timeframe for manufacture and postage was accurate with reassurance the product would arrive in time to enable distribution prior to date of launch.
Thank you for making our Pins!!

Respuesta de The Pin Factory
The ordering process of the challenge coin was easy. The delivery of the finished product was on time and the finished product was exactly as promised.

Respuesta de The Pin Factory
Unfortunately, the wording on the PINS cannot be read due to the small font. The proof unfortunately was not to scale and therefore I didn't pick up the wording would not be readable. I did provide this feedback via email, however to date have had no response.
Speedy, friendly and clear communication. Really happy with communication and end result. Would definitely use them again if I needed more pins!

Respuesta de The Pin Factory
I ordered some lapel pins and received great communication throughout the process, and it was a positive experience.

Respuesta de The Pin Factory
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