Pushing a deadline really tight, The Pin Factory did all they could to help us meet our timeline without compromising quality. The final product had a really nice finish, black metal and soft enamel p... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Key rings arrived today and they look amazing!!! Thank you so much team at The Pin Factory. We are really pleased. Can’t wait to show the principal at the school. He’ll be thrilled. From your assi... Ver más
La empresa ha respondido
Pins were great however $15 shipping for two tiny pins is absolutely outrageous. Both could have fit into a regular or padded envelope for just a few dollars or even a small Auspost satchel for under... Ver más
Our experience with The Pin Factory has been one of complete satisfaction. They were incredibly patient with us as we took a deal of time to arrive at an agreed design with our 'Anniversary Team' who... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Australia’s #1 Producer of Custom Made Metal Promotional Products. We Specialise in Lapel Pins, Medals, Keyrings, Cufflinks And More. All Products Completely Custom Made To Order And Come With Our Satisfaction Guarantee! 02 6555 5030.
Price Beat Guarantee
Find a lower price on an identical item within Australia and we'll beat it!
Find a lower price on an identical item within Australia and we'll beat it! Simply submit our team a competitor quote with a lower price for an identical item and we will beat it PLUS still provide our same excellent level of customer service, rapid turnaround times and 100% free artwork proofing service. Why would you shop anywhere else?
Información de contacto
13 Dee Crescent, 2428, Tuncurry, Australia
- 02 9054 8990
- info@thepinfactory.com.au
- thepinfactory.com.au
4,6
Excelente
549 opiniones
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very happy with the HERbaseball logo…
Very happy with the HERbaseball logo patch. It looks amazing on our caps and is very eye catching.
23 de septiembre de 2024
Key rings were just what we wanted and…
Key rings were just what we wanted and they were delivered on time.
19 de septiembre de 2024
Easy communications, excellent product
Easy communications, careful consideration to my specifications and an excellent product. I'm delighted.
22 de septiembre de 2024
Very well made
Very well made, really happy with my ordered Pins. Would have been nice to have options for less quantity orders, even if they were a little more expensive per badge.
Overall very good product.
19 de septiembre de 2024
Good customer service and pins were of…
Good customer service and pins were of good quality.
12 de septiembre de 2024
Happy
Happy
Communication was good.
Turnover of proof and product was swift.
When we had an issue with one of the badges, they sent a replacement for free
11 de septiembre de 2024
Very easy company to deal with
Easy to organise, easy and quick delivery, exactly what I wanted
12 de septiembre de 2024
Top quality badges
It was a great experience from the ordering process to the receipt of the product, The badges were top quality and perfect for what we wanted
11 de septiembre de 2024
Respuesta de The Pin Factory
Hi Wayne! We're grateful for your feedback and delighted that the badges met your expectations. Your support means a lot to us, and we look forward to assisting you again!
The process was so easy
The process was so easy!
From design to delivery the process was seamless, the team were helpful and the pins worked out perfectly! Thank you!
9 de septiembre de 2024
Respuesta de The Pin Factory
We appreciate your kind words! We're thrilled to hear that you found the process easy and seamless, from design to delivery. It’s wonderful to know that our team was able to assist you effectively and that the pins turned out perfectly. We look forward to serving you again in the future!
Challenge Coin manufacture and delivery
Everything was great, fast efficient and value for money.
3 de septiembre de 2024
Respuesta de The Pin Factory
Thank you for your feedback! We're thrilled to know you were satisfied with the speed, efficiency, and value of our challenge coin. We look forward to serving you again!
The product I received was very poor
The product I received was very poor. I have attempted numerous times to contact you and am yet to receive any updates.
5 de septiembre de 2024
Awesome experience
Working with The Pin Factory was effortless. Commencing from initial contact regarding quotes to receiving the final product.
There was timely and competent communication throughout the process ensuring design reflected what was desired and changes were made promptly and effectively.
The timeframe for manufacture and postage was accurate with reassurance the product would arrive in time to enable distribution prior to date of launch.
Thank you for making our Pins!!
30 de agosto de 2024
Respuesta de The Pin Factory
Thank you for your wonderful feedback! We're thrilled to hear that your experience was smooth from start to finish. It’s great to know that our communication met your expectations and that we could make the necessary adjustments to your design. We're also pleased that we delivered on time for your launch. Your support means a lot to us, and we look forward to creating more pins for you in the future!
Easy process
The ordering process of the challenge coin was easy. The delivery of the finished product was on time and the finished product was exactly as promised.
28 de agosto de 2024
Respuesta de The Pin Factory
We're glad to hear that you found the ordering process easy and that your challenge coin was delivered on time. It's great to know that the final product met your expectations. We appreciate your feedback and look forward to serving you again!
Need to improve proof of design - at scale
Unfortunately, the wording on the PINS cannot be read due to the small font. The proof unfortunately was not to scale and therefore I didn't pick up the wording would not be readable. I did provide this feedback via email, however to date have had no response.
3 de septiembre de 2024
Very easy to work with
26 de agosto de 2024
Respuesta de The Pin Factory
Thank you for choosing us! We appreciate your feedback!
Speedy, friendly and clear communication & results.
Speedy, friendly and clear communication. Really happy with communication and end result. Would definitely use them again if I needed more pins!
26 de agosto de 2024
Respuesta de The Pin Factory
Thank you for your feedback! We're thrilled to hear that you appreciated our prompt and friendly communication. It’s wonderful to know you are satisfied with the final result. We truly value your support and would be happy to assist you with more pins in the future!
Great experience
I ordered some lapel pins and received great communication throughout the process, and it was a positive experience.
19 de agosto de 2024
Respuesta de The Pin Factory
We're delighted to hear that your experience with our lapel pins was positive and that you appreciated the communication throughout the process. Your feedback motivates us to continue providing excellent service. We look forward to serving you again!
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