If you're thinking of investing in Gold or Silver, look no further. I've been dealing with Alfred....an extremely patient guy with zero pressure.....he didn't "sell" to me....he simply helped my "buy"... Ver más
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If you're thinking of investing in Gold or Silver, look no further. I've been dealing with Alfred....an extremely patient guy with zero pressure.....he didn't "sell" to me....he simply helped my "buy"... Ver más
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We would like to express our sincere thanks to Tommy and Alex for the excellent service they provided to both buying and selling their information was invaluable for Terry and me. From start t... Ver más
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Had some savings and looking for a long term investment, decided to invest in gold mainly due to their be no cgt. Kallum was extremely professional and made the choice easy. There was no sales press... Ver más
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I wanted to invest in gold in 2020, but it wasn't until 2024 that I stumbled upon Josh Saul & The Pure Gold Company. Even better, I discovered Alex Kaye - quite an earth angel - who is not only brilli... Ver más
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Escrito por la empresa
We buy back quickly, at a fair price
1 Royal Exchange Avenue, EC3V 3LT, London, Reino Unido

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Respuesta de The Pure Gold Company
Great experience, super helpful consultant. This was my first purchase. All my questions were fully answered.

Respuesta de The Pure Gold Company
Very easy to purchase. Excellent advice from Adviser.

Respuesta de The Pure Gold Company
I didn’t like the time it took to receive my order,but that could have been partly my fault,due to my sending wrong type of proofs.Communication between ourselves was good, but experience was marred by the long waiting time.

Respuesta de The Pure Gold Company

Respuesta de The Pure Gold Company

Respuesta de The Pure Gold Company
Left glowing report on purchasing on here. But needed some important figures today with this being on time I had this week. Waited by the phone 3 hours, which was the service offered earlier this year. I asked for a manger to be contacted and still no phone call. Very sad customer service had dropped. Did speak to a lovely lady that answered the phone but clearly was unable to get anyone to respond to her communication requests. Looking now to withdraw / changing my initial feedback on here.
Update finally got sorted later that day but shouldnt need that much effort for enquiries, lessons should be learnt

Respuesta de The Pure Gold Company
The company was very easy to access and the agent I spoke with was very helpful and friendly throughout the process. I was given all the information I needed to know about purchasing gold and silver and how it is insured and stored. Everything was done in a timely manner.

Respuesta de The Pure Gold Company
Excellent Customer Experience
Really knowledgeable bullion consultant. No pressure sales. Pros and cons explained clearly. Quality service in all ways. Thank you !!

Respuesta de The Pure Gold Company
Depth of knowledge, patience with a new buyer, prompt e mails and return calls,
Mostly patients with our lack of knowledge and general friendliness,
We will buy again with confidence
Ron Wilson

Respuesta de The Pure Gold Company
Great and informative service but price charged for half sovereigns was much greater than competition. My own fault, I should have checked before buying. -
I MADE A MISTAKE! The price charged was competitive and I had checked an incorrect product. Pure Gold Company service is great, helpful, informative AND COMPETITIVE, sorry for the error.

Respuesta de The Pure Gold Company
Great help and advise,verry easy to deal with,I will be using them again verry soon.

Respuesta de The Pure Gold Company

Respuesta de The Pure Gold Company
Daniel was very knowledgeable about the different investment options available. This was my first time to make an investment in gold. He confidently answered all my questions with no sales pressure which was refreshing. The Pure Gold Company was recommended to me by two relations and a friend. I would highly recommend.

Respuesta de The Pure Gold Company
As customer service goes The Pure Gold Company is faultless.
I have bought and sold through them and found the staff very easy to work with, as well as professional and efficient.
I wouldn't hesitate to recommend them.

Respuesta de The Pure Gold Company
Really knowledgeable guy. Answered all the questions I had in depth.

Respuesta de The Pure Gold Company
I'm writing this review as I previously wrote a bad review but turns out that I was completely wrong and worked myself up into a panic, I have been assured that my initial investment of £15k has no yielded a £2k profit (buying in 2021) and I can assure anyone reading this that I was wrong to slander this company and now barnaby has explained everything to me I couldn't be happier and am thinking about buying more gold from this company. Thank you for getting straight back to me and putting my mind at rest.

Respuesta de The Pure Gold Company
Barnaby was very good at explaining everything. I wanted to put my private pension into gold and he helped set all that up. Hopefully i am now long term protected with gold bars rather than with my previous pension company investing my money in stock market.

Respuesta de The Pure Gold Company
Efficient / friendly / did not feel rushed, (this was important to me) options etc allwell explained. Plenty of thinking time perfect . Thank You.

Respuesta de The Pure Gold Company
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