Very pleased with this brush, I use it as often as possible, in the morning and night. Love using the mist, makes my hair fill thick and healthy. I highly recommend this brush for thinning, weak hair!... Ver más
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Consulta las opiniones de los clientes
The customer service is outstanding. Very responsive & they were very eager to answer questions & also to address any issue - which they did immediately. I would do business with them again.
La empresa ha respondido
It looks like fraud. My hairbrush has arrived according to the consignment number. But according to the DHL delivery person, the parcel was not addressed to me. I have not received anything and cust... Ver más
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Absolute garbage! Took forever to receive it, then when I finally got it, it leaked water out the charging port. Contacted the company to return it, they won’t refund my money, they said they would... Ver más
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Información sobre la empresa
Escrito por la empresa
TheraHair is a premium hair wellness brand dedicated to helping women restore fuller, healthier hair through science-backed, natural therapies. Our core innovation, the TheraBrush, combines red light therapy, blue light therapy, massage vibration, and essential oil diffusion to revitalize scalp health and stimulate hair growth, all in just 10 minutes a day. Our expanding product line includes a nutrient-rich hair tonic, shampoo, conditioner, and filtered showerhead, all formulated to support long-term hair restoration.
Información de contacto
2125 Biscayne Blvd, Suite 204, 33137, Miami, Estados Unidos
- support@therahair.com
- therahair.com
3,5
Medio
45 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 28% de las opiniones negativas
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Can I give Zero stars
Can I give Zero stars. Thera brush is a scam. I lost my money. They never sent me the product and won’t refund my money back. The worst customer service once you have placed the order. Guys there are so many other better options available in the market.
4 de diciembre de 2024
Opinión espontánea
Respuesta de Thera Hair
Hi Seema!
I just checked and see that your order was placed on Nov 19 and delivered on Nov 28th. Tracking # CJPJD2211400414YQ
If you are having issues with your order, we stand by it and would be happy to make it right for you! Please contact us!
Thera Hair Support
support@therahair.com
Not worth the money
Received the brush as indicated. But complained to the company that it used too much electricity at recharging that it couldn't pay to use it - and that my hairline was receding with use. Wanted a refund. They promised satisfaction garanteed or money back. Despite repeated e-mails, no response.
8 de noviembre de 2024
Opinión espontánea
Respuesta de Thera Hair
Hi there!
I'm sorry that your experience with the old model of TheraBrush was less than you hoped.
We have completely rebranded and launched our newly designed and improved TheraBrush 2.0, it is truly an amazing product and even more effective!
We're happy to refund you for your order, or send you the new model. Contact us!
Thera Hair Support
support@therahair.com
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