Keeps Opiniones 

I ordered the Tadalafil 5mg Vardenafil 10mg Apomorphine 2mg Sublingual Tablet 18 Each, I tried it for two weeks and it didn't work for me, I tried to file the guarantee but Keeps advise I did not qualified for the guarantee even though thats the only reason I took a chance on the product. To make matters worse I was charge twice and when I called into Keeps the agent I spoke with advise me they had not charge me twice even though I had my Credit card Statement and told her it was a charge on the same day and time for the exact same order. I called my CC Card to dispute the charge. A day later I received a email from Keeps and they advise me they figured out They had charge me twice for the same order but there was nothing they could do because I had call my CC card company and filed a dispute, I now have been charge twice for the same order and the Tadalafil 5mg Vardenafil 10mg Apomorphine 2mg Sublingual Tablet 18 Each did not work for me. They will not honor their guarantee. Do not get involved with this company!

I honestly expected better from Keeps. I’ve been using the treatment for a while, but I haven’t noticed much of a difference in my hair. The whole process has been pretty underwhelming, especially considering the cost. Maybe it works for some people, but unfortunately I haven’t had the results I was hoping for.

I’ve had a great experience with Keeps. The pricing is fair, the process is easy, and I’ve been very happy with the results of my TRT. I also want to give a quick shout-out to Elysia for being so helpful—she answered all of my questions, was friendly, and made sure I had everything I needed. Overall, I’m very satisfied and would definitely recommend Keeps.

Purchased Keeps ED med. Arrived adulterated. Reported it on day of arrival and provided pictures. Over two weeks later and no product. Company refuses to provide a refund and is stalling with emails routing it from one automated representative to another while each routing or response carries a 24-48h response. Ensure you cancel immediately if you don’t receive the product or does not work because it seems like a total scam. Delay, defer , deflect. Should have came here to see the poor scores before I engaged.

Stay away.

I ordered a prescription treatment and only after my purchase was approved was I directed to review the detailed side effects and safety information. After reading them, I called the same day to cancel, and Keeps refused to refund me because they had already rushed the order through for shipment.

Their product page heavily promotes the benefits while the detailed side-effect information is buried elsewhere on the website. When I raised this concern, customer service was completely unwilling to help.

Do your own research before giving this company your money, because once they have it, don’t expect much help getting it back.

I’ve been a customer for five years and was very hesitant to switch because my experience used to be excellent. Unfortunately, the company has gone from providing great service to offering some of the worst customer support I’ve experienced.

I waited over three months for a response through the provider messaging portal and never received one. Customer service repeatedly told me to email instead, but those emails also went unanswered.

To make matters worse, I asked about increasing my prescription and specifically requested the cost before anything was processed. Instead of getting my approval, they submitted the change, charged me, and shipped the medication anyway.

Overall, this was an extremely disappointing experience. The lack of communication, poor customer service, and processing a prescription change without my approval have completely eroded my trust. I can no longer recommend this company, especially when there are so many other reputable options available.

*update* it’s now 5 days since my appointment with clinician and was supposed to be receiving the medication in 3days. It’s now day 5 and an every response I get is a bot message saying unfortunately the pharmacy doesn’t do anything Friday to Sunday. Mind you this was requested a week prior and now they are pushing back further. I have to stop treatment and stall my progress. They even asked on last review to please contact them through trustpilot and there’s no way to do so. Please avoid this company!

Customer service is a joke they dance around the money back guarantee like it doesn’t exist. Disputed charges and bank had no problem crediting my money back. Obviously management is well aware and supports this

Great service, legit products, helpful staff.

The only way to order products is to lock into a 3-month subscription plan that, for me, is far more often than necessary due to the amount of product. They claim you can delay your orders on the website, but this button is consistently greyed out as impossible. If you are able to get a customer service rep to delay the shipment for you, you will think you're all set, then they will charge you on their previously planned date anyway. The only way to avoid being constantly overcharged for too much product is to periodically cancel your account or remove your payment method so they can't surprise you with automatic charges. I'm sure they will reply here saying that they will 'review their processes'.

Keeps engages in fraudulent and misleading sales practices. After submitting to an online health review to keep the account active they automatically shipped a years worth of product to me without authorization. The email stated “you must cancel within 24 hrs” to stop order. You Cannot cancel online. I called within 2 hrs and was told “too late” it has been shipped. Refused order from mail delivery and was returned to them. My appeal was met with an ignorant response. Then they had the audacity to cancel the account. So no product, no account, ignorant response and a large credit card bill.
Specifically changed my account from manual ship to automatic and kept c/c on file which I did not approve.

The treatment is working and hasn't been restrictively expensive

It seems to be keeping what I have. I’ve had a bit of new growth but haven’t lost any more.

I did not receive the full prescription the first time. The help desk request took longer than it should have. I had to call to get the status of my request after several days and was told it was handed over to the pharmacy for review. Then I was just kind of left hangin’ with no follow up. I had to follow up again to get an update another several days later. That was much more fruitful (hence two stars instead of one). The difficulty of getting ahold of someone has made me consider switching companies or just going with my doctor directly, though.

I've tried twice not to use the service and place an order and based on their time line 24-48 hours - it's been 9 days - and no provider has responded. The service reps are 100% thou. They are very kind and professional. It's just sad I have had to call them - at least 7 times with today's call. Still nothing.

Always available and ready to help. Been using for 6 years now. Great product.

Excellent customer service, easy to navigate, good product

Very responsive and easy to work with. I called and got a person and my situation was taken care of.

provided side effects list after order is processed. But can't cancel, immediately after this, because it is already in process but won't ship for several more days