The Rattan Company Opiniones 

548
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic product. It looks so good. Really well made. Quick delivery by helpful courier. Item well packaged.

Valorada con 5 estrellas sobre 5

Absolutely brilliant company and superb quality bar stools they look amazing! I was really pleased with how sturdy and well built they are. The soft feet bases really protect my LVT floor. Great commu... Ver más

Valorada con 5 estrellas sobre 5

We ordered some Rattan dining room chairs, on unpacking them realised we had two of the correct chair and 2 incorrect chairs. Called and explained, they knew the mistake was made from an unpackin... Ver más

Valorada con 4 estrellas sobre 5

We had an overall positive experience with The Rattan Company. We bought the Wooden Slatted Bench Coffee Table and very happy with the quality. It was slightly wobbly on the first day but then evened... Ver más

Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Proveedor de sillas de bar
  4. Tienda de mobiliario para salones
  5. Tienda de muebles de mimbre
  6. Tienda de muebles para dormitorio

Sobre The Rattan Company

Escrito por la empresa

The Rattan Company is a family run business sourcing and selling ethical, contemporary designer indoor natural rattan furniture to add a touch of sustainable style to your home.
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Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

548 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(548)

44 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic product

Fantastic product. It looks so good. Really well made. Quick delivery by helpful courier. Item well packaged.

7 de octubre de 2026
Valorada con 5 estrellas sobre 5

Absolutely brilliant company and superb…

Absolutely brilliant company and superb quality bar stools they look amazing! I was really pleased with how sturdy and well built they are. The soft feet bases really protect my LVT floor. Great communication and support from the team as our address is brand new so they helped ensure the courier got it to us safely and quickly. Highly recommend!

20 de agosto de 2026
Valorada con 5 estrellas sobre 5

I ordered some kitchen bar stools and…

I ordered some kitchen bar stools and loved the design.. sadly the colour was a little to light and didn’t fit in my kitchen
I did return them at my cost and the company were very fair and issued a refund . I have no complaints they are a jolly good company with some beautiful furniture.

13 de julio de 2026
Valorada con 5 estrellas sobre 5

Excellent

We ordered some Rattan dining room chairs, on unpacking them realised we had two of the correct chair and 2 incorrect chairs.

Called and explained, they knew the mistake was made from an unpacking error from them, sent new chairs out which arrived next day.

Quality of products excellent and customer service even better!

8 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

"please don't bother ordering from us again"

Irrational aggressive customer service and behaviour. Instead of trying to understand what went wrong with the deliver people (i.e. delivery people refused to take the chairs up the elevator, saying that it constituted too many trips in the elevator), the Company responded to me with an aggressive email ending it with "please don't bother ordering from us again", instead of providing good customer service.

Their customer service lines don't work, try it yourselves right now.

7 de julio de 2026
Opinión espontánea
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Respuesta de The Rattan Company

Sadly the same reviewer who we have refused to deal (below) with posting from a separate account. This is the 4th 1 star review from the same customer.

Valorada con 4 estrellas sobre 5

Great Chair

Very pleased with the service I received. The order was acknowledged straight away. The chair arrived within a few days and it was very securely packaged. Included instructions for assembly. (legs separate from seat)

18 de marzo de 2026
Valorada con 5 estrellas sobre 5

Excellent experience with the Rattan…

Excellent experience with the Rattan company and so much so that I ordered a further three Inca kitchen Island bar stools.
Quality is excellent and as others have mentioned very well packaged. Great communication around order and delivery

16 de marzo de 2026

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