The Rattan Company Opiniones 

The whole experience was easy, quick and understandable. I found the site simple to find and see the products, ordering instructions were clear and I received a confirmation email within seconds. Delivery was fairly fast and the product is exactly as shown on the site!

A really lovely chest of drawers. Beautiful to look at and very well made. I love it!

On time delivery

Quality product, delivered quickly!

We had a personal experience with expert delivery.

Really beautiful bar chairs. Extremely well made and very robustly packed. Great service all round.

Communication was great and bedside tables arrived on time and well packaged.

Love our rattan hanging chair (zebedee). Delivered very quickly. We’ve not yet put it up but excited to use it. It’s perfect for our new bedroom balcony x

Love this headboard, it looks so lovely in my room! Just what I was expecting

Excellent service ordered garden furniture on a Sunday arrived on the following Thursday unfortunately the glass top was damaged in transit it was reported and dealt with immediately new glass arrived fist thing Saturday morning and we live over 200 miles away from the store , would highly recommend and will definitely shop this excellent company in the future

Amazing customer service throughout. Always very quick to reply to my queries and have bent over backwards to help make ordering etc as easy as possible. We love the moses basket as does our little one. Packaging lovely. Couldn't recommend highly enough.

Delivery was very quick, very happy with the coffee table.

Beautiful quality product. Speedy delivery.

Wonderful company, service and products! We bought some lovely chairs in the sale and were slightly nervous as we couldn’t see them in person before buying. We shouldn’t have worried, they’re gorgeous. We requested a slightly delayed delivery due to moving house and this was arranged for exactly the right day, no bother at all. Highly recommend.

The Moses basket is beautifully made and perfect for my grand daughter’s baby doll.
Your service war excellent too.
Many thanks.

Great items and really efficient quick delivery. Kept informed of progress . Thank you excellent service

Unfortunately, the Moses basket we purchased wasn’t safe for our newborn baby. After two weeks of using it every night, the mattress had a big dip in it where she had been sleeping which meant she was sinking into it with her face turned sideways. I woke up to this and was really concerned. The mattress is also too small for the basket and has big gaps either side.

Lucinda tried to help us, however because we didn’t have the original packaging ( we ordered this months in advance in time for arrival of little one) we couldn’t send the product back for a refund or replacement. As the product is so big we don’t have time to go out and purchase packaging big enough to fit. We also feel like we shouldn’t have to spend this extra cost due to the fact that the product is faulty.

We felt that the correspondence was very unprofessional- although they made effort to rectify the situation - the manner in which it was done wasn’t great. We were told this doesn’t usually happen and ‘unclear on why your one is’ suggesting there was nothing wrong.

In the end we were given our ‘consumer rights’ by Charlie and told they weren’t unprofessional just ‘factual’.

So we will just have to keep the Moses basket as exactly what it is fit for, a basket for storage.

Great product. Excellent communication.

Fantastic chairs, quick service, highly recommended!

Excellent quality and style