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The Ref Stop Opiniones 

664
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service. Product delivery felt a little bit delayed, but this was only due to a high volume of orders. Ref Stop worked their socks off to get the product out to me within a week. Customer se... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

A prime example of a company that has got too big for its boots. Ordered four items and paid for Royal Mail 48 hour delivery. After 5 days I’d heard nothing so I emailed. No response. Sent the same em... Ver más

Valorada con 5 estrellas sobre 5

I had a great experience ordering from Refstop. After I placed my order, they contacted me to let me know that one item was unfortunately out of stock. They were very helpful and gave me the opt... Ver más

Valorada con 5 estrellas sobre 5

I've made several orders on Refstop, any problems i've ever had I've always received a polite response on their email customer service team. I recently purchased some badges, coins and a mystery pack... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de fútbol
  2. Tienda de artículos para deportes al aire libre
  3. Tienda de vestimenta deportiva

Escrito por la empresa

At The Ref Stop, we’re referees ourselves so we understand exactly what officials need, both on and off the pitch. As the world’s biggest supplier of referee kit and equipment, we’re proud to offer the best match gear from leading global brands, all backed by fast delivery and outstanding service. We’re passionate about supporting referees at every level and committed to providing the quality and reliability you can trust.

As the world’s biggest referee kit and equipment supplier, we’re committed to delivering quality gear from top brands like Nike, Adidas, Puma, and Joma. We promise fast delivery, reliable service, and the support referees deserve — from referees who understand the game.

Escrito por la empresa

Your One-Stop Shop for Referee Kit and Equipment
Run by referees, for referees — we’re proud to support officials from the grassroots to the professional game. The Ref Stop provides quality referee kit and equipment with fast, reliable service and a genuine understanding of what referees need.

Trusted by Referees, Backed by Our Guarantee

Because referees need service they can rely on....

Because referees need service they can rely on....
At The Ref Stop, we’re committed to giving every referee complete confidence when they shop with us. We guarantee high-quality products, fair prices, and fast, dependable delivery on every order. As active referees ourselves, we know how important it is to have gear you can rely on — so if something isn’t right, we’ll put it right quickly. Our goal is simple: to make sure every referee, from grassroots to the professional game, receives the service and support they deserve.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

664 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(664)

379 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

I received a Reff Matt official badge…

I received a Reff Matt official badge …and instructions …never worked …peel off back place on and cover with towel 130oC heat from iron leave 10secs let cool And remove front cover ……well no front cover it was a Reff match official rubber badge …cost £5 ..to send back s@me so it’s in the bin

20 de julio de 2026
Valorada con 1 estrellas sobre 5

I placed an order with Ref Stop on 27th…

I placed an order with Ref Stop on 27th June to the value of £163, and as of 20th July I am still waiting for it to arrive.

What has been most disappointing is not just the delay, but the complete lack of communication. I have sent several emails, left messages, and attempted to call the mobile number on numerous occasions, yet I have received no response whatsoever. As a customer, it is incredibly frustrating to be left with no update or explanation regarding an order of this value.

I am also a member of the Worcestershire FA and had expected to receive some form of member discount, but none was available. While this is not the main reason for my review, it added to an already disappointing overall experience.

Having used A&H previously, the difference in customer service and order fulfilment is significant. Their ordering process is far more efficient, communication is excellent, and customers are kept informed throughout. Unfortunately, my experience with Ref Stop has been the complete opposite.

I appreciate that delays can happen, but failing to acknowledge customer enquiries or provide any update is simply not acceptable. I sincerely hope Ref Stop improves its customer service and communication, as based on my experience I cannot recommend them.

17 de julio de 2026
Valorada con 3 estrellas sobre 5

Nike Socks are poor

There was a slight delay on my order as there was a stock shortage (which wasn't mentioned at the point of sale) which meant I had to wait about three more days than expected but not a major deal. One of the Nike socks also developed a hole before even wearing them which I guess must just be the poor quality of material Nike use for the socks.

7 de julio de 2026
Valorada con 5 estrellas sobre 5

Overall good company

Overall good company, providing the best resources for professional, semi professional and lower level referees.

Delivery is extremely fast, which benefits everyone for a smooth experience into their next game.

14 de julio de 2026
Valorada con 5 estrellas sobre 5

I was contacted promptly about a small…

I was contacted promptly about a small delay in receiving some of my order, explaining exactly what had occurred and what to expect! Couldn’t fault the process at all and felt communication was clear throughout, from purchase to delivery. Would order again.

3 de julio de 2026
Valorada con 3 estrellas sobre 5

Prices not very competitive

Prices not very competitive but since most FAs are associated with this shop it creates a problem,

Shopping around and the same kit is often much cheaper else where

Also shipping times are very slow

3 de julio de 2026
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