/This is the worst company to deal with. Not just their products, but their customer service. Their orders are incomplete. Then the battle starts. Everything is communicated through emails or texts... Ver más
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Consulta las opiniones de los clientes
I bought a case for the Samsung S25 with a chain; it didn't arrive until a month later—and it came without the chain, and there was absolutely no way to contact the seller.
To Company Reserte .My address is in North Carolina, but the package was delivered to a different location. Unfortunately, no one has taken responsibility for this issue, and I have not received any a... Ver más
Hi Reset - rating is not on the clothes because they are great and I love them 😀! I don’t, however, like the sale followed by a bigger sale marketing gimmick. Just do the big sale, please! ❤️ ~a R... Ver más
Información sobre la empresa
Información de contacto
1,6
Muy malo
29 opiniones
No consta que solicite reseñas
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No response!
I too have had no response for my return that Reset received on December7th, I'm way past the 15 days to process it. I've emailed several times and called twice. You have your merchandise-I want my due refund on order 144721.
7 de diciembre de 2022
Opinión espontánea
NEVER answer their customer service…
NEVER answer their customer service line or return calls from the messages i left.
Sent me two of the same thing and i sent back one and after 5 weeks, no refund.
Sent email requesting info on the refund, they promised to get back to me within 48 hours...did NOT happen.
WILL NOT BUY FROM THEM AGAIN
2 de diciembre de 2022
Opinión espontánea
Crappy customer service
It had been two weeks. Nobody answers the customer service phone line, emails go unanswered after an initial email saying that item will be shipped. They will not refund my payment nor ship the product.
1 de diciembre de 2022
Opinión espontánea
They are a scam company
They are a scam company. Bad quality, ignore all emails, and sketchy return policy.
17 de noviembre de 2022
Opinión espontánea
Do not recommend
I bought a dress from theReset. They marked the dress as shipped but never shipped out the item (USPS tracking shows they never received the item to be shipped). Customer service only provided partial refund and did not refund the cost for shipping (close to $10). I’ve reached back out to customer service multiple times and was ignored. Beware of this scammer company who does not ship out orders and does not refund shipping.
9 de noviembre de 2022
Opinión espontánea
merino sweater began pilling almost…
merino sweater began pilling almost immediately. It was expensive! I reached out to the company several times and was ignored. I got emails saying they would respond but they never did! I feel like I got sucked into their marketing. The sweater was beautiful but useless.
15 de diciembre de 2021
Opinión espontánea
I had to check if thereset.com is a…
I had to check if thereset.com is a legit company because communicating with them is impossible. They don't answer phone calls or emails. I really wanted to purchase couple of items but not hearing back from them I had to give up.
23 de febrero de 2022
Opinión espontánea
Great clothing, slow communication
Great clothing, but they never respond to emails and take multiple weeks to process returns and for money to be credited back to card.
3 de julio de 2021
Opinión espontánea
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