If I could leave a minus score I would, lots of issues from the start and unfortunately all negative. Poor workmanship, missed deadlines, wanting more money than agreed, communication is appalling, av... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Best price I could find for the insulation I needed. Originally they called to say they couldn't deliver before the following Tuesday but the guy I spoke to (sorry I can't remember your name) was amaz... Ver más
La empresa ha respondido
Great product and fab customer service (even called up after deliver to check all was ok). Realistically we'll be back for every order as they're so much cheaper than the alternatives right now. I wen... Ver más
La empresa ha respondido
If you need a company who do what they say then this is the one for you. From day one of my order I have been kept up to date with the delivery. I placed an order for the owner to call me to explain o... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de materiales aislantes
- Mercado de materiales para la construcción
- Mercado online
- Proveedor de materiales para la construcción
Escrito por la empresa
At Therma Build, quality, efficiency and expert advice are at the centre of how we work. We give all of our customers access to the best deals and the best products on the market – Bringing big buying power even to the smallest of businesses.
Información de contacto
Reino Unido
- thermabuild.co.uk
2,9
Medio
46 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great company
Great company. Very competitive prices, delivery faster than expected. Brilliant customer service: even got a phone call from director after delivery to check everything was ok. Will definitely recommend them and use again.
25 de enero de 2023
Opinión espontánea
Respuesta de Thermabuild
Hi Sue,
Thank you for your review, we are so happy that you had a great experience when using Thermabuild, we are more than happy to keep delivering to you for as long as you would like!! We try to keep our prices as competitive as possible and to not keep our customers waiting any longer than they have too, and yes we definitely care!
From all at Team TB
Really helpful and resolved an issue…
Really helpful and resolved an issue with no drama, got the delivery quickly just a great service
20 de enero de 2023
Respuesta de Thermabuild
Hi Martin,
From Team Thermabuild, we would like to thank you for your great review, we really do appreciate you and are very happy to know that you were pleased with our service, we really strive to be the best at what we do and i hope you use us again soon!
Regards all at Thermabuild
Cheapest & quickest
Cheapest & quickest, products as ordered and Moffet delivery mean I had the pallet exactly where I wanted, highly recommend, well done guys
27 de enero de 2023
Opinión espontánea
Respuesta de Thermabuild
Thank you for you review,
We are very pleased to know that you got a great service from Thermabuild, and it's great to know you were happy with how our delivery service works too! We do try to leave our customers wanting more!!
Regards from all at Thermabuild
Great selection of products at a very…
Great selection of products at a very competitive price. Fast delivery (faster then expected 2 days rather than 3-5). Excellent helpful delivery driver too. Highly recommended and follow up call to check everything was to my expectation.
25 de enero de 2023
Opinión espontánea
Respuesta de Thermabuild
Hi Andrew,
So glad you enjoyed the Thermabuild Experience, it is our mission to be the cheapest the fastest and the friendliest, your opinion matters so much to us here at Thermabuild, you are the reason we keep trying!!
Regards Team TB
Great prices delivered when they said…
Great prices delivered when they said they would and called after delivery to ensure everything was OK
That’s great customer service
19 de diciembre de 2022
Respuesta de Thermabuild
Hey John,
Thank you so much for taking the time to leave a review! We are delighted to hear about your experience with our team and we look forward to working with you again!
Demi - Team TB
Excellent delivery
Excellent delivery, no problem ordering, and a call afterwards to make sure everything was in order. I would order again from Thermabuild.
June Hurstwaite
12 de diciembre de 2022
Respuesta de Thermabuild
Hi June, thank you so much for the great review, it is massively appreciated. Team TB has two purposes, provide the best deals and give the best possible customer service, we are delighted this has been your experience. Have a very merry Christmas and a happy new year
Ben @ Team TB
First time using Thermabuild
First time using Thermabuild, great customer service, price and communications.
Will recommend and use again.
14 de diciembre de 2022
Opinión espontánea
Respuesta de Thermabuild
Hey Dave, thanks for taking time to leave a review and absolutely delighted to hear you would recommend Thermabuild, thanks again.
Have a super Christmas and a happy new year
from Ben and all at Team TB
1 Plantation Crescent
Really impressed with the service of Thermabuild. I even got a phone call from a director to find out about my experience. Can’t speak highly enough of this company. It’s a 10 from me 😃
6 de diciembre de 2022
Respuesta de Thermabuild
Hey,
Team TB strive to give the best possible service and reviews like this make it completely worth it!! Thank you😁
If we can be of any assistance just give us a shout…
We really look forward to working with you again soon.
Demi - Team TB.
We will use Thermabuild again!
Great website, cheap insulation products with a fast delivery. We will use Thermabuild again!
26 de noviembre de 2022
Respuesta de Thermabuild
Hey Lisa,
Thank you so much for leaving us a review… We are delighted to hear that you will order from us again😁
Good luck with your project and we look forward to working with you again soon…
Team TB
Great service and product
Customer service in the phone was great! Loads of knowledge and price is very competitive. All delivered on time no issues. Would definitely use again
18 de noviembre de 2022
Respuesta de Thermabuild
Hey Luke,
We appreciate you taking the time to leave such a great review, It is really appreciated...
We will look forward to working with you again soon!
Team TB😁
The delivery was done on time
The delivery was done on time. The delivery driver was helpful, patient, kind and gave me some advices concerning the product. I am very happy with the product and with the service.
19 de noviembre de 2022
Respuesta de Thermabuild
Hey,
Thank you for taking the time to leave a review, it is much appreciated.
Delighted you were pleased with our service and our expert team are always on hand to give any advice needed!😁
Good luck with you project and We look forward to working with you again...
Team TB
Ordered 7 insulations boards
Ordered 7 insulations boards, Fast delivery, great price, good quality boards and great communication from the team with regards to when and how my delivery would arrive. Would defiantly recommend.
2 de noviembre de 2022
Respuesta de Thermabuild
Hi Martin,
Thanks for taking the time out to leave a great review. Thermabuild exists to give our customers great service, we are delighted you feel that way 😄
Good luck with your project, let us know if you need anything else. All the best, Val and Team TB
Val is the top man
Great company! Swift service, good price but, what really makes a firm like this is the staff, went out of their way to look after me. Ordering was made easy from start to finish. Special mention has to go to Val, great character who deals with the public so well!
2 de noviembre de 2022
Opinión espontánea
Respuesta de Thermabuild
Hi Tony,
Thank you so much for the great review, your time is massively appreciated. Hope the project goes well and give us a shout if you need anything else 😄
Thanks again, from Val and team TB
Thermabuild went above and beyond our…
Thermabuild went above and beyond our expectations. Great customer service. Great product. Would definitely use again and highly recommend.
12 de octubre de 2022
Opinión espontánea
Respuesta de Thermabuild
Hey,
Thank you for leaving a review, it is much appreciated.
We are delighted you were pleased by our expert team’s service and that you would recommend!!
We look forward to working with you again soon 😁
Team TB
Respuesta de Thermabuild
Hey John,
Thank you for taking the time to leave a review, it is much appreciated.
Delighted you were pleased with our service😁 On the rare occasion we do face a problem, we do everything we can to resolve quickly and with no hassle!!
We look forward to working with you again... Team TB
Respuesta de Thermabuild
Hey,
Thank you for leaving a review, it is much appreciated and we are delighted to hear that you would recommend!!😁
We look forward to working with you again... Demi - Team TB
Had a few issues with supply so…
Had a few issues with supply so couldn’t deliver in the day arranged, however did deliver just in time on the day of the job.
8 de septiembre de 2022
Respuesta de Thermabuild
Hey Patricia,
Thank you for taking the time to leave us feedback, it is much appreciated.
Sincerest apologies for the delay but I am so glad we managed to get your order to you in time!!
We look forward to working with you in the future…
Team TB
Amazing!
Easy to order, smooth transaction, good communication and speedy delivery what more can you want! Great service will definitely use this company again.
20 de agosto de 2022
Respuesta de Thermabuild
Hey Mrs Rice, Thank you so much for taking the time to leave such a great review! It is really appreciated...
We will look forward to working with you again!
Demi - Team TB 😊
Fantastic service
Fantastic service, very helpful regarding delivery and keeping me up-to-date. Would recommend and purchase from them again.
18 de agosto de 2022
Respuesta de Thermabuild
Hey Clare, thank you so much for taking the time leave a review, it is really appreciated. Good luck with your project and give us a shout if you need assistance with anything else 😀
Ben at Team TB
Excellent service would recommend and…
Excellent service would recommend and definitely use again
15 de agosto de 2022
Opinión espontánea
Respuesta de Thermabuild
Hey,
Thank you for leaving a review, it is much appreciated and we are delighted to hear that you would recommend!!
We look forward to working with you again...
Team TB - ThermaBuild
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.