The Shirt Company Opiniones 

68
TrustScore: 4.5 sobre 5

4,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently wrote a negative review about my frustration with returning a blouse to The Shirt Company. I have since been advised that the Returns Portal issue was NOT the fault of The Shirt Co... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I found the shirt I ordered ok, not great, not fitted enough, so I returned it. They rec'd the return on 4/4, emailing its receipt & allowing for up to 14 biz days to process the refund. They are taki... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy to order. Dress arrived promptly and well packaged. Beautiful dress, Well made, fits well Looks classy and elegant.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I just wanted to drop you a quick note to express my satisfaction. The shirt is absolutely amazing—I'm really impressed by the quality and how well made it is. It’s not often you come across somethi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de ropa para mujeres

Escrito por la empresa

We are a distinctive British brand specialising in premium, exquisitely crafted shirts for women. We're dedicated to redefining modern shirting through expert craftsmanship, specialised fittings and unique statement details to elevate the everyday. Every collection is thoughtfully conceived in our East London studio and brought to life in specialist European ateliers, where skilled makers transform the finest fabrics into shirts that embody both structure and fluidity. At The Shirt Company, we believe in the power of slow fashion, advocating for conscious investment in garments of exceptional quality and longevity. From relaxed silhouettes to impeccably structured business shirts and glamorous evening blouses, our collections offer a considered selection of refined wardrobe essentials—each a testament to timeless style and unparalleled workmanship.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

68 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(68)

19 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Happy Customer

I recently wrote a negative review about my frustration with returning a blouse to The Shirt Company.
I have since been advised that the Returns Portal issue was NOT the fault of The Shirt Company but directly caused by a tech issue with Global-e instead.
I would like to state that I will now continue to buy beautiful blouses from The Shirt Company as I have been doing for many years.
The fabrics used by The Shirt Company are of a very high quality as well as having lovely designs.
I am sorry that I had to previously write a negative review of this company, but I now rescind this previous review and will continue to be a loyal customer of The Shirt Company.
I should add that this is the only time I had ever had a problem with The Shirt Company and as it turned out it was not their fault but an issue with Global-e.
Ann Dean
Happy Customer

9 de junio de 2026
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Ann,

Thank you so much for taking the time to update your review.

We're very grateful for your understanding regarding the issue with the returns portal and appreciate you sharing this clarification. While we're sorry for the inconvenience you experienced, we're pleased that the cause was identified and resolved.

It means a great deal to us to have loyal customers like you, and we're delighted to hear that you've enjoyed our blouses over the years. Your kind words about the quality of our fabrics and designs are truly appreciated by the whole team.

Thank you again for your continued support and for giving us the opportunity to put things right.

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

Beautiful Dress

Easy to order. Dress arrived promptly and well packaged.
Beautiful dress, Well made, fits well
Looks classy and elegant.

12 de junio de 2026
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Andrea,

Thank you so much for taking the time to share your review with us.

We are very happy to hear that your dress arrived quickly without any problems. It's wonderful to know that you've found your new dress both classy and elegant with a good fit, that's exactly what we strive for!

Thanks for ordering with us, we hope to welcome you back for your next order soon.

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

Great shirts

I love buying shirts from this company, quality cotton, interesting designs and always great service. Shirts arrive beautifully packaged and in good time!

17 de junio de 2026
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Ros!

Thank you so much for your kind words and for being a loyal customer of The Shirt Company.

We're delighted to hear that you love our shirts and appreciate the quality of our cotton fabrics, unique designs, and the great service we aim to provide. It's also wonderful to know that your orders have arrived promptly and beautifully packaged – our team takes great pride in every detail.

Your support means a great deal to us, and we look forward to helping you find many more shirts to love in the future.

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

Beautiful shirt

I just wanted to drop you a quick note to express my satisfaction. The shirt is absolutely amazing—I'm really impressed by the quality and how well made it is. It’s not often you come across something that feels both stylish and so well crafted.

Thank you once again for such a great product. It really made my day! I will be buying again.

1 de junio de 2026
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi there!

Thank you so much for your wonderful feedback.

We are delighted to hear that you are so pleased with your shirt and that the quality, craftsmanship, and style exceeded your expectations. It means a great deal to our team, who work hard to create pieces that our customers can enjoy for years to come.

We really appreciate you taking the time to share your experience with us. Thank you for choosing The Shirt Company. We look forward to welcoming you back again soon!

Best wishes,
The Shirt Company

Valorada con 3 estrellas sobre 5

Still waiting on a refund

Still waiting on a refund, emails received saying waiting on inspection! Disappointing and has put me off ordering in the future.

5 de junio de 2026
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Joanne,

Thank you for your feedback. We are sorry to hear that your experience has left you feeling disappointed.

Our returns process includes a standard inspection upon receipt by our team before refunds can be approved and processed. We aim to complete this as quickly as possible for our customers.

We are pleased to confirm that your refund has been issued, and we apologise for any frustration caused while you were waiting for this to be completed.

We appreciate you taking the time to share your concerns and hope we will have the opportunity to serve you again in the future.

Kind regards,
The Shirt Company

Valorada con 5 estrellas sobre 5

The quality of the products is simply…

The quality of the products is simply superb . I was stopped twice on my recent trip to the theatre by people admiring my ruffle neck blouse . It looks and feels great , I’ll definitely be back for more

1 de mayo de 2026
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Sam!

Thank you so much for your lovely review. We’re delighted to hear how much you loved your ruffle neck blouse — and even more so that it attracted compliments on your trip to the theatre, we're sure you looked amazing! It means a great deal to us to know that the quality and design made you feel so confident and stylish.

Thank you for your support and we look forward to welcoming you back again soon!

Best wishes,
The Shirt Company

Valorada con 2 estrellas sobre 5

Refund process just too long for me

I found the shirt I ordered ok, not great, not fitted enough, so I returned it. They rec'd the return on 4/4, emailing its receipt & allowing for up to 14 biz days to process the refund. They are taking every minute of these 14 business days, which seems long for an online transaction. I'm sure they enjoy the float, but it's too long for me in comparison with the other sites I shop so I won't be ordering from them again.

22 de abril de 2026
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Susu,

Thank you for taking the time to share a review with us. We're sorry to read that you were left disappointed with our returns process.

While our returns process can take up to 14 business days during busy periods, we do aim for quicker processing. We’re pleased that your refund has now been resolved within our standard processing time as outline in our refund policy. Our customer care team is also always happy to check on the status of returns and provide updates whenever needed.

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

Excellent customer service couldn’t…

Excellent customer service couldn’t fault them

20 de enero de 2026
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Marie,

Thank you so much for sharing a review with us. We are so pleased to hear this - it's exactly what we aim to provide all of our customers with. We hope you're enjoying your order!

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

Beautiful Unusual Shirts

Well, I just love their shirts... I have a wardrobe full of them! Just before Christmas I ordered a Brooke black shirt and its my absolute favourite! I've never had any issues with this company and cannot understand the poor reviews. Your shirt arrives within a few days, is beautifully packaged and its a joy to open! I also ordered one of their tuxedo shirts to wear over Christmas.... its gorgeous!

6 de octubre de 2025
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Diane,

Thanks for taking the time to share a review with us, we really appreciate it. Our team are delighted to read your comments and that you've found a new favourite shirt from our collection! Enjoy wearing your latest order and we look forward to welcoming you back next time.

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

Perfect shirt

The shirt arrived and it was exactly what I expected from the photo on the website. Plus the fabric, cut and fit were absolutely great . I have now worn the shirt and received so many compliments.

15 de diciembre de 2025
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Lizzi,

Thank you for taking the time to leave a review. We're thrilled to read about your experience with us, it means so much to us all at The Shirt Company! We hope you enjoy wearing your latest purchase... may the wonderful compliments keep coming your way!

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

❤️Gorgeous shirts❤️

Gorgeous shirts ❤️i have compliments everytime i wear them , i love them beautiful finish ,crisp clean ,smart or casual ❤️❤️

7 de diciembre de 2025
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Pat,

Wow - thank you so much for your lovely review. We're pleased that the compliments keep coming your way in one of our shirts, we're sure you look fantastic! We really appreciate your support and look forward to welcoming you back soon.

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

I am addicted to the London shirt…

I am addicted to the London shirt company! The quality and the finishing is a 2nd to none! I have ordered approximately eight shirt in total because they are really just the most exquisite product! I am normally a 12 on the top as I have a very broad back and I am a size 10 on the bottom, so I usually order a size 14, which is absolutely perfect Once you buy one you will never stop? They launder beautifully which is a huge bonus. I cannot recommend highly enough.

7 de noviembre de 2025
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Lorraine,

Wow - thank you so much for your wonderful review! We can't thank you enough for being part of our community and for your ongoing support. We hope you love our new collection and we're so pleased that we can be a part of your wardrobe! :)

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

I love my Patricia shirt

I love my Patricia shirt! My return for the next size up was dealt with very quickly. I was kept fully and promptly informed along the way. My shirt fits perfectly, is very stylish and very well made. The Shirt Company will most certainly be my go to for future purchases! Ps I love your classy new logo. Pam

15 de octubre de 2025
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Pam,

Thanks so much for sharing this with us! We are very pleased to hear that your exchange was handled quickly and that you were kept updated throughout. Your support is hugely appreciated by us all at The Shirt Company! Thanks for ordering and we look forward to welcoming you back soon.

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

I purchased 2 shirt dresses

I purchased 2 shirt dresses, the service was fast and efficient, I actually returned and sized down. Refund was processed quickly and new dresses sent quickly and they were fab. Great cut and quality material. Fab will definitely order again.

14 de agosto de 2025
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi,

Thank you for sharing your experience! We’re so glad the new size worked perfectly and that you love the dresses. Your feedback means so much to us, and we look forward to helping you find more pieces you’ll love very soon.

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

Very fast shiping

Very fast shiping, absolutely perfect dresses !

11 de septiembre de 2025
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Toth,

Thanks for taking the time to share your review on our page! We appreciate your feedback and are pleased to see that the delivery of your order was quick and hassle free. We can't wait to welcome you back next time.

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

Beautiful shirt

Beautiful shirt, ordered wrong size but it was exchanged immediately, no hassle, no fuss. Exceptional customer service, excellent communications. Quality clothes and quality service.

8 de septiembre de 2025
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Mrs T,

Wow - thank you so much for your kind words. We're so happy to hear that the exchange process was very quick and the customer service team were able to assist you and provide great communication/updates for you. We hope you love your latest purchase from us! Thank you for ordering and we hope to welcome you back soon.

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

Just received my Venice ruffle white…

Just received my Venice ruffle white shirt it's absolutely beautiful. and stunning on.
I am a size 8 and ordered the size 8 fits perfectly.love the material it's of high quality.cant wait to wear it.it came well packaged and delivery was so quick.have 5 or 6 blouses from you now never been disappointed thankyou

1 de septiembre de 2025
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Beverley,

Thank you for sharing your experience here with us! We're so pleased that you’re enjoying the Venice ruffle shirt and that the fit and quality are just right and never a disappointment.

Thank you so much for shopping with us. We hope you feel amazing wearing your new piece, and we appreciate your continued support!

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

Beautiful style, quality fabrics, excellent communication and speedy delivery

The beautiful style, the quality of the fabrics they use, the almost unique, in London, packaging way, the speedy delivery and excellent communication/ customer service determined to purchase from them whenever I'm looking to add something to my office attires (and not only). Thank you, The Shirt Company!

12 de agosto de 2025
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Enar,

Thanks so much for your wonderful review! We are delighted to read your comments and praise for our quality, packaging and delivery as well as our commitment to great customer care and communication.

It’s so rewarding to know that we have become a trusted part of your wardrobe. We look forward to continuing to provide you with pieces you’ll love for both office and beyond!

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

My go-to for stylish and classic pieces

The Shirt Company is my go-to for elegant and classic pieces. Not only is the materials used of high quality, the stitching and silhouette is impeccable! At this rate, I will be a lifelong customer! I often share their website with my friends who are looking for items that stand the test of time.

31 de julio de 2025
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Kfey,

Wow! Thank you so much for taking the time to leave your review. This is amazing for us to read! We really appreciate your continued support and love having you as part of our community at The Shirt Company.

We look forward to welcoming you back soon for your next order!

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

I ordered a gorgeous shirt dress which…

I ordered a gorgeous shirt dress which arrived within a few days , super fast and all the packaging is paper and card which is a amazing. and the quality and fit are perfect, it looks fantastic on , very classy . it’s navy blue long sleeve and I love it !

19 de julio de 2025
Opinión espontánea
Logotipo de The Shirt Company

Respuesta de The Shirt Company

Hi Sam,

This is so lovely to read, thanks for sharing it with us!

We're really pleased to hear that your experience with us was so positive from the gorgeous dress to our packing and delivery. We hope it brought a smile to your face when you opened it.

Thank you so much for your support. We look forward to welcoming you back soon!

Best wishes,
The Shirt Company

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más