I recently wrote a negative review about my frustration with returning a blouse to The Shirt Company. I have since been advised that the Returns Portal issue was NOT the fault of The Shirt Co... Ver más
La empresa ha respondido
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I recently wrote a negative review about my frustration with returning a blouse to The Shirt Company. I have since been advised that the Returns Portal issue was NOT the fault of The Shirt Co... Ver más
La empresa ha respondido
I found the shirt I ordered ok, not great, not fitted enough, so I returned it. They rec'd the return on 4/4, emailing its receipt & allowing for up to 14 biz days to process the refund. They are taki... Ver más
La empresa ha respondido
Easy to order. Dress arrived promptly and well packaged. Beautiful dress, Well made, fits well Looks classy and elegant.
La empresa ha respondido
I just wanted to drop you a quick note to express my satisfaction. The shirt is absolutely amazing—I'm really impressed by the quality and how well made it is. It’s not often you come across somethi... Ver más
La empresa ha respondido
We are a distinctive British brand specialising in premium, exquisitely crafted shirts for women. We're dedicated to redefining modern shirting through expert craftsmanship, specialised fittings and unique statement details to elevate the everyday. Every collection is thoughtfully conceived in our East London studio and brought to life in specialist European ateliers, where skilled makers transform the finest fabrics into shirts that embody both structure and fluidity. At The Shirt Company, we believe in the power of slow fashion, advocating for conscious investment in garments of exceptional quality and longevity. From relaxed silhouettes to impeccably structured business shirts and glamorous evening blouses, our collections offer a considered selection of refined wardrobe essentials—each a testament to timeless style and unparalleled workmanship.
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I recently wrote a negative review about my frustration with returning a blouse to The Shirt Company.
I have since been advised that the Returns Portal issue was NOT the fault of The Shirt Company but directly caused by a tech issue with Global-e instead.
I would like to state that I will now continue to buy beautiful blouses from The Shirt Company as I have been doing for many years.
The fabrics used by The Shirt Company are of a very high quality as well as having lovely designs.
I am sorry that I had to previously write a negative review of this company, but I now rescind this previous review and will continue to be a loyal customer of The Shirt Company.
I should add that this is the only time I had ever had a problem with The Shirt Company and as it turned out it was not their fault but an issue with Global-e.
Ann Dean
Happy Customer

Respuesta de The Shirt Company
Easy to order. Dress arrived promptly and well packaged.
Beautiful dress, Well made, fits well
Looks classy and elegant.

Respuesta de The Shirt Company
I love buying shirts from this company, quality cotton, interesting designs and always great service. Shirts arrive beautifully packaged and in good time!

Respuesta de The Shirt Company
I just wanted to drop you a quick note to express my satisfaction. The shirt is absolutely amazing—I'm really impressed by the quality and how well made it is. It’s not often you come across something that feels both stylish and so well crafted.
Thank you once again for such a great product. It really made my day! I will be buying again.

Respuesta de The Shirt Company
Still waiting on a refund, emails received saying waiting on inspection! Disappointing and has put me off ordering in the future.

Respuesta de The Shirt Company
The quality of the products is simply superb . I was stopped twice on my recent trip to the theatre by people admiring my ruffle neck blouse . It looks and feels great , I’ll definitely be back for more

Respuesta de The Shirt Company
I found the shirt I ordered ok, not great, not fitted enough, so I returned it. They rec'd the return on 4/4, emailing its receipt & allowing for up to 14 biz days to process the refund. They are taking every minute of these 14 business days, which seems long for an online transaction. I'm sure they enjoy the float, but it's too long for me in comparison with the other sites I shop so I won't be ordering from them again.

Respuesta de The Shirt Company
Excellent customer service couldn’t fault them

Respuesta de The Shirt Company
Well, I just love their shirts... I have a wardrobe full of them! Just before Christmas I ordered a Brooke black shirt and its my absolute favourite! I've never had any issues with this company and cannot understand the poor reviews. Your shirt arrives within a few days, is beautifully packaged and its a joy to open! I also ordered one of their tuxedo shirts to wear over Christmas.... its gorgeous!

Respuesta de The Shirt Company
The shirt arrived and it was exactly what I expected from the photo on the website. Plus the fabric, cut and fit were absolutely great . I have now worn the shirt and received so many compliments.

Respuesta de The Shirt Company
Gorgeous shirts ❤️i have compliments everytime i wear them , i love them beautiful finish ,crisp clean ,smart or casual ❤️❤️

Respuesta de The Shirt Company
I am addicted to the London shirt company! The quality and the finishing is a 2nd to none! I have ordered approximately eight shirt in total because they are really just the most exquisite product! I am normally a 12 on the top as I have a very broad back and I am a size 10 on the bottom, so I usually order a size 14, which is absolutely perfect Once you buy one you will never stop? They launder beautifully which is a huge bonus. I cannot recommend highly enough.

Respuesta de The Shirt Company
I love my Patricia shirt! My return for the next size up was dealt with very quickly. I was kept fully and promptly informed along the way. My shirt fits perfectly, is very stylish and very well made. The Shirt Company will most certainly be my go to for future purchases! Ps I love your classy new logo. Pam

Respuesta de The Shirt Company
I purchased 2 shirt dresses, the service was fast and efficient, I actually returned and sized down. Refund was processed quickly and new dresses sent quickly and they were fab. Great cut and quality material. Fab will definitely order again.

Respuesta de The Shirt Company
Very fast shiping, absolutely perfect dresses !

Respuesta de The Shirt Company
Beautiful shirt, ordered wrong size but it was exchanged immediately, no hassle, no fuss. Exceptional customer service, excellent communications. Quality clothes and quality service.

Respuesta de The Shirt Company
Just received my Venice ruffle white shirt it's absolutely beautiful. and stunning on.
I am a size 8 and ordered the size 8 fits perfectly.love the material it's of high quality.cant wait to wear it.it came well packaged and delivery was so quick.have 5 or 6 blouses from you now never been disappointed thankyou

Respuesta de The Shirt Company
The beautiful style, the quality of the fabrics they use, the almost unique, in London, packaging way, the speedy delivery and excellent communication/ customer service determined to purchase from them whenever I'm looking to add something to my office attires (and not only). Thank you, The Shirt Company!

Respuesta de The Shirt Company
The Shirt Company is my go-to for elegant and classic pieces. Not only is the materials used of high quality, the stitching and silhouette is impeccable! At this rate, I will be a lifelong customer! I often share their website with my friends who are looking for items that stand the test of time.

Respuesta de The Shirt Company
I ordered a gorgeous shirt dress which arrived within a few days , super fast and all the packaging is paper and card which is a amazing. and the quality and fit are perfect, it looks fantastic on , very classy . it’s navy blue long sleeve and I love it !

Respuesta de The Shirt Company
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