The Shirt Company Opiniones 

70
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I purchased a dress. It was absolutely beautiful but very much larger than size guide, which I checked carefully. I returned it immediately. Received a message to say it was received but that I now... Ver más

Valorada con 5 estrellas sobre 5

As a first order, I purchased 3 different models, two for my daughter an one for me. I was waiting for the package with mixed emotions as both of us have out-of-box sizes with very wide shoulders, spe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently wrote a negative review about my frustration with returning a blouse to The Shirt Company. I have since been advised that the Returns Portal issue was NOT the fault of The Shirt Co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am addicted to the London shirt company! The quality and the finishing is a 2nd to none! I have ordered approximately eight shirt in total because they are really just the most exquisite product! I... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de ropa para mujeres

Escrito por la empresa

We are a distinctive British brand specialising in premium, exquisitely crafted shirts for women. We're dedicated to redefining modern shirting through expert craftsmanship, specialised fittings and unique statement details to elevate the everyday. Every collection is thoughtfully conceived in our East London studio and brought to life in specialist European ateliers, where skilled makers transform the finest fabrics into shirts that embody both structure and fluidity. At The Shirt Company, we believe in the power of slow fashion, advocating for conscious investment in garments of exceptional quality and longevity. From relaxed silhouettes to impeccably structured business shirts and glamorous evening blouses, our collections offer a considered selection of refined wardrobe essentials—each a testament to timeless style and unparalleled workmanship.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

70 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,4

Todas las opiniones

(70)

20 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Beautifully Made Shirt and Great Service !!!

I recently bought a shirt from The Shirt Company, and I’m absolutely delighted with my purchase. The fabric feels luxurious and high quality, with excellent craftsmanship in the stitching and design. It fits perfectly—flattering yet comfortable, making it a joy to wear.

The ordering process was smooth, and delivery was prompt. The packaging was elegant, reflecting the care they put into their products. Customer service was also very helpful and responsive.

Overall, a fantastic experience! I highly recommend The Shirt Company and will definitely be purchasing from them again.

2 de abril de 2025
Opinión espontánea
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Respuesta de The Shirt Company

Hi Alma,

Thanks for taking the time to share this with us! We’re delighted to hear that you love your shirt and that every aspect of your experience was great. We look forward to welcoming you back for your next order soon!

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

Great website and shirts showing true…

Great website and shirts showing true to size. Purchased a shirt for my other half which she is blown away with. Her words, "Great material used and fits perfectly" highly recommend!

26 de marzo de 2025
Opinión espontánea
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Respuesta de The Shirt Company

Hi Alan,

Thank you for your fantastic review! We're so pleased to hear that your other half loves her shirt. It’s wonderful to know you had a great shopping experience with us. We really appreciate your recommendation.

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

Bought 3 dresses

Bought 3 dresses. I love them all. They beautifully packaged and very quickly. The first was too small and returned for larger size. Very good service

2 de abril de 2025
Opinión espontánea
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Respuesta de The Shirt Company

Hi Lizzie,

Thank you for your lovely review! We're so happy to hear that you love your dresses and that you had a great experience. Enjoy wearing them!

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

My shirt arrived promptly and was…

My shirt arrived promptly and was beautifully packaged. The quality of fabric and the fit is perfect. Thank you The Shirt Company, you’re the best in the business for women’s shirts and I’ll be ordering from you again. A very happy customer.

28 de marzo de 2025
Opinión espontánea
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Respuesta de The Shirt Company

Hi Jane,

Thanks for sharing this with us! Your kind words mean the world to us, and we're thrilled to have you as a happy customer.

Best wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

Fantastic quality and truly amazing…

Fantastic quality and truly amazing styling.. The fit is great and the styles comfortable to wear.. I especially like the ‘secret’ extras ie. Internal buttons to stop gaping at the bust and wides shaping at the bottom of front placket to ensure a seamless look..

2 de abril de 2025
Opinión espontánea
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Respuesta de The Shirt Company

Hi MJ,

Thank you for your wonderful feedback. We're delighted to hear that you love the quality, fit, and those little design details that make a difference. Your support and appreciation mean the world to us! Enjoy wearing your new shirt!

Best Wishes,
The Shirt Company

Valorada con 5 estrellas sobre 5

Quality with style!am delighted with my shirt

I am delighted with my shirt, fabric quality is excellent, a good fit and sleeve length - highly reccomend!

19 de marzo de 2025
Opinión espontánea
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Respuesta de The Shirt Company

Hi Gill,

Thank you so much for your feedback! We're so glad you love the quality and fit. Enjoy wearing your latest purchase!

Best,
The Shirt Company

Valorada con 1 estrellas sobre 5

Bought a denim shirt from them

Bought a denim shirt from them. Went by their sizing guide. It was too small. Want to exchange for larger size but only let me go soo far on their returns site. Have emailed but no-one gets back to me. Shirt was not cheap so am left with an item too tight.

11 de febrero de 2025
Opinión espontánea
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Respuesta de The Shirt Company

Hi Gillian,

We appreciate your feedback and are sorry for the frustration you experienced at the time. We have since reached out to you personally to ensure that this case was resolved. If you ever need assistance in the future, please get in touch.

Best wishes,
The Shirt Company

Valorada con 1 estrellas sobre 5

There's something not sitting right…

There's something not sitting right with this site. Too many flags. I have made several attempts to purchase a shirt and something has gone wrong each time. They offer PayPal as an option but ask for card details. When I tried to pay through my card it wouldn't click through, which is probably a blessing. I have heard back from Fiona at customer service who tells me there is a 'glitch' but I'm not convinced. something not right, just think twice.

4 de enero de 2025
Opinión espontánea
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Respuesta de The Shirt Company

Hi Kim,

Thank you for taking the time to share your feedback. We’re sorry to hear about the trouble you experienced while trying to place your order. The issue you encountered was resolved as quickly as possible and we've recently undergone a complete upgrade of our website to improve functionality and create a smoother shopping experience for all our customers — including extra payment options and a faster checkout. We appreciate your patience and feedback on this matter.

If you need any assistance, please feel free to contact us directly.

Best wishes,
The Shirt Company

Valorada con 3 estrellas sobre 5

Lumpy collar

Beautiful white smart tailored cotton shirt- but the collar is lumpy after washing and won’t iron out
I bought it about 9 months ago and have worn once

6 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful blouse

Beautiful blouse, excellent quality, just what I wanted. Delivery within 36 hrs. Highly recommended and would purchase from them again.

16 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad quality, no customer service

Really bad quality of fabrics. Customer service doesn’t exist. They sent me a dress that is all stained and I need to handle the delivery for the refund myself, they don’t care. It’s not as professional company as they’re trying to show through the website, nice pictures etc. In general the prices are not low so one would expect the quality is decent

10 de mayo de 2024
Opinión espontánea
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Respuesta de The Shirt Company

Hi Magdalena,

We're sorry to hear about your experience and understand how frustrating this must have been. Please be assured that this is not the standard we strive for and have taken your feedback on board. We had initially reached out to you personally so we could refund the cost you incurred in returning this item. We've sent a new email across as our offer stands to cover this for you. We really appreciate your feedback as we continue to improve our products and services. If you ever need any help in the future, our team is always happy to assist you.

Best wishes,
The Shirt Company

Valorada con 1 estrellas sobre 5

A company that are impossible to contact

After using this company for a few sales my blouse didn’t look nice. I activated return and it refused order number this company does not have a phone line and to send them a message was near impossible their website would not go past the robot images tried at least 8 times . Luckily I still had a reply from them 4 years ago on the system so sent 5 messages finally got
Did you do this and this yes I did …..they do not answer anything . Shame as all previous orders I have loved this blouse had no shape …….still trying to get a reply day 4……My only thing is to report them to the credit card company and freeze the sale ….

26 de abril de 2024
Opinión espontánea
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Respuesta de The Shirt Company

Hi Nadia,

We’re really sorry to hear about your experience, especially after having positive orders with us in the past. We completely understand how frustrating it must have been to struggle with the return process but we are glad that this has been resolved. Thank you for sharing your feedback and for your past support.

Please reach out to us if you need any assistance.

Best wishes,
The Shirt Company

Valorada con 2 estrellas sobre 5

I was disappointed with my shirt and after sales.

I was disappointed with my shirt, white, size 12 enormous! So returned it at a cost of £4.69. Although I requested a refund, a size 8 pale blue was returned, but to an address I wasn't living in . A neighbour kept it until my return weeks later.
I emailed the company, as it is online, by law they should give refund. Consumer Contracts Regulations , as unable to try on before purchasing. I have emailed this information twice, but no reply.

10 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good quality real size 14 …

I bought a shirt from this company the shirt arrived on time, the quality of the fabric and stitch is fantastic. I don’t know why they have so many bad reviews, before I bought my shirt I was in contact with customer service and they answered me in 24 hours and the service it was good they advised me with my size, I’m a size 14 and I will says they shirt are really a size 14 not like others companies that they said is size 14 and they are not. So far I have a good experience and I would purchase again from you, beautiful shirt and quality.

29 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous quality and design

Fabulous quality shirts and I have ordered from many other specialist shirt designers but the design, quality and price do not compare. To be honest I cannot believe the negative reviews. I have made multiple purchases with this company with no issues and will no doubt make more....I highly recommend!

2 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

No reply, non existent customer service

Asked for advice before buying a dress, no reply to emails sent. So purchased the dress anyway, it’s nice but completely see through-again tried to contact and absolutely nothing I’m glad I didn’t pay £150 for this dress!! You can send items back apparently but a month on and I’m still waiting for a reply. A joke company. Go somewhere else instead.

1 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a very dishonest company!!

This is a very dishonest company!!! Do not waste your time buying from them- overpriced and not worth it! First they tell you you can return your item for an exchange, then the next thing you are told this is not possible after you have shipped your item and wasted so much money on shipment, then you get an email the confirmed exchange for your items were sold to someone else! Totally a scam!

8 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy

Just made my f first purchase and am very happy came on time and had tracking very nice wrapping and good quality will shop again

1 de noviembre de 2023
Opinión espontánea

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