I ordered myself slippers which arrived on time. Unfortunately they were too big so I returned them using the pre paid label. The money was paid back into my account within a few days. Very good site... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Over the past few years, this is the company I always go to when ordering a certain make of slipper for my Mum. I normally buy a few at a time, so on occasions I have needed to contact the company t... Ver más
La empresa ha respondido
The Shoe Shack is an easy firm to deal with; the website is straightforward and packed with shoes and boots, sandals and slippers such that anyone can find a style they like. All the shoes I have purc... Ver más
La empresa ha respondido
Easy to order and kept up to date regarding delivery. Love the ladies Mokkers slippers, have ordered several pairs for myself and my mother as now she is getting older needs closed in slippers so she... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Quality footwear at low prices. Shop from a variety of adults and kids shoes. We offer free 30 day free returns and exchanges on all orders.
Información de contacto
The Shoe Shack, 7 Denington Court, Denington Road, NN8 2QR, Wellingborough, Reino Unido
- theshoeshack.co.uk
4,8
Excelente
328 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Worn round house for an hour to test…
Worn round house for an hour to test comfortVery narrow fitting and two u comfortable pieces inside rubbed on my instep returned
26 de marzo de 2025
Respuesta de The Shoe Shack
Good morning Ian,
I'm sorry you're not happy with the shoes you purchased from us.
We offer free returns, please use the prepaid return label enclosed inside your parcel to return the shoes for your refund.
Kind regards,
The Shoe Shack
Good straight forward purchase and good…
Good straight forward purchase and good quality shoes.
11 de marzo de 2025
Respuesta de The Shoe Shack
Good morning Graham. I hope you are well. Thank you for the positive review. Kind regards. The Shoe Shack
Respuesta de The Shoe Shack
Good morning Stephen. Thank you for the positive review and the 5-stars. Kind regards. The Shoe Shack
Respuesta de The Shoe Shack
Hi Stephen. Thank your for the 5-star review. We appreciate it very much. All the best. The Shoe Shack
Respuesta de The Shoe Shack
Hi there. Thank you for the positive review. We wish you all the best. Kind regards. The Shoe Shack
Excellent service very quick delivery
Excellent service very quick delivery, great price for trainers that I like.thank you.
6 de marzo de 2025
Respuesta de The Shoe Shack
Good afternoon Nigel. We're glad you're happy with the service you received. Thank you for the positive review. Kind regards. The Shoe Shack
Right shoes right size delivered on…
Right shoes right size delivered on time great service
22 de febrero de 2025
Respuesta de The Shoe Shack
Good morning Chris. Thank you for your positive review of our service. We appreciate the 5-stars. All the best. The Shoe Shack
Respuesta de The Shoe Shack
Good morning Dave. Thank you for the 5-star review. All the best. The Shoe Shack
Lovely shoes
Lovely shoes I bought a pair a couple of years ago in Lanzarote but not seen any since until I came across the Shoe Shack. I ordered them one day and they came the following day. Brilliant
4 de febrero de 2025
Respuesta de The Shoe Shack
Good afternoon. Thank you for the amazing review. We're glad you're happy with your purchase. All the best. The Shoe Shack
Great trainers,great service.
22 de enero de 2025
Respuesta de The Shoe Shack
Hi Anthony. Thank you for the 5-star review. We appreciate it. All the best. The Shoe Shack
Great slippers
Great slippers, can’t believe the price for real suede and so well made, husband loves them. Delivery was so quick too, great service highly recommend.
AnnW
16 de enero de 2025
Respuesta de The Shoe Shack
Hi Ann. Thank you for the amazing review. We're glad you're happy with your purchase and the service you received. Kind regards. The Shoe Shack
Product description was misleading
Product description was misleading. Advertised as comfy but were the opposite.
Unhelpful and Obnoxious customer service.
The shoeshack tried hard to get this review removed by lying. They were unsuccessful and Amazon refunded so their untrue response is sour grapes 😁
24 de enero de 2025
Opinión espontánea
Respuesta de The Shoe Shack
Unfortunately in their review, this customer has left out the part where they sent our staff abusive messages.
We provided them with a prepaid QR code as per our returns policy.
Trustpilot were sent screenshots of clear abusive messages from this customer, but they decided to leave this review online as the review itself doesn't go against their policy.
This review does not reflect the service we provide. It's a shame that we are stuck with it.
Great to be able to get bigger sizes
It was good to be able to find slippers in big sizes, and to have them delivered quickly and in good order. I will definitely look at Shoe Shack again when buying footwear.
1 de enero de 2025
Respuesta de The Shoe Shack
Good morning James. We appreciate the positive review. Thank you for the 5-stars. All the best. The Shoe Shack
Bought as a Christmas gift and was…
Bought as a Christmas gift and was disappointed that the box was taped and ripped and when opened was disappointed as this was a Christmas gift.
15 de diciembre de 2024
Respuesta de The Shoe Shack
Good afternoon,
I'm sorry about this. Some items come in softer, thinner cardboard boxes, which can get damaged in storage or transit.
Unfortunately we cannot guarantee you will receive the packaging free of any imperfections. However the shoes/slippers you have purchased will be undamaged. If they are not, then please contact us for a replacement.
Very sorry for the inconvenience this matter has caused.
Kind regards,
The Shoe Shack
Excellent service & would highly recommend
Am extremely pleased with the service The Shoe Shack provided. The goods were delivered to very promptly and were packaged very well. Will definitely use them again.
20 de diciembre de 2024
Respuesta de The Shoe Shack
Good morning Felicity. Thank you for the wonderful review of our service. We wish you all the best. Kind regards. Kashif
New bowling shoes easy steps to follow when making a…
easy steps to follow when making a purchase good choice of products and payment options quick delivery even at this busy period..
21 de diciembre de 2024
Respuesta de The Shoe Shack
Good morning Jim. Hope you are well. Thank you for the great review. It is much appreciated. Kind regards. The Shoe Shack
Lovely comfy slippers
Easy to order. Very quick and efficient delivery. Lovely slippers and well worth the money.
9 de diciembre de 2024
Respuesta de The Shoe Shack
Good morning. Thank you for the great review. Very much appreciated. All the best. The Shoe Shack
Respuesta de The Shoe Shack
Good morning. We're glad you are happy with your purchase from us, and thank you for the positive review. Kind regards. The Shoe Shack
Respuesta de The Shoe Shack
Hi Jules. Thank you for the great feedback and the 5-start review. All the best. The Shoe Shack
Respuesta de The Shoe Shack
Good morning. Thank you for the positive review. All the best. The Shoe Shack
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.