I was so happy with the shutter blinds that Charlie kindly (and very quickly) installed. They brighten up my room and look so elegant. I ordered another set for my bathroom and couldn’t be happier wit... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I was so happy with the shutter blinds that Charlie kindly (and very quickly) installed. They brighten up my room and look so elegant. I ordered another set for my bathroom and couldn’t be happier wit... Ver más
La empresa ha respondido
Very good service from start to finish. Charley quoted and fitted the shutters, very professional, we are very happy with the shutters. Would definately recommend this company.
La empresa ha respondido
Thoroughly happy from initial consultation, office support, installation and to finished product. Extremely polite, professional with “can do” approach. Special acknowledgment for Sam for his measur... Ver más
La empresa ha respondido
Excellent product. Very good service. Shutters have transformed my windows/room. Staff very nice manner and know their business well. Mark arrived on time and is an excellent fitter. He removed... Ver más
La empresa ha respondido
Escrito por la empresa
157 Shirley Road, CR0 8SS, Croydon, Reino Unido
Ha contestado el 33% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I was surprised when I realised that David was working alone as he had shutters for 3 windows, plus Roman blinds to install. However, he is a consummate professional and undertook the work really well. He is polite, calm and obviously knows so much about carpentry. He was tidy, hoovered up afterwards and cleared all the rubbish from the site .I would definitely recommend him.

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
I ordered my shutters and Blinds from The Shutter Studio, for three reasons:
1. Manufactured in Kent
While their marketing materials indicate that wooden shutters are manufactured in their factory located in West Malling, Kent, only a deeper examination of the FAQ section reveals that these products are produced in China (nobody mentioned this to me at the time of purchase). This lack of clarity is misleading and undermines the trust I had in their brand.
2. Environmental sustainability
The Shutter Studio promotes itself as a company committed to reducing its carbon footprint and enhancing sustainability for the benefit of staff, customers, and the environment. However, I find it contradictory as the shutters are sourced from China, which adds considerable transportation emissions. This seems at odds with the sustainability ethos of this company.
3. 20% discount
At the time of purchase, I was offered a 20% discount; however, there was no information provided regarding the original price of the shutters. This omission leaves me unsure about the actual value of the discount and whether it reflects a genuine promotional price.
We have used this company (Sevenoaks) in the past and we’re pleased to do so again for shutters and blinds.
Everyone we dealt with from the initial contact through to the fitter, was friendly, polite and efficient.
The shutters and blinds arrived and were fitted within the quoted timescale and the finished products look great. Thanks to everyone!

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
Everything started off great! Now regret not going with another provider. First visit was great, felt assured that they provided great customer service, products were great with lifetime warranty. Installation, after the tradesman had left (this is in July) I emailed with some nags I found a week later.
No response from shutter Studio. Chased 2 weeks later. Still no response. I called 2 weeks ago and spoke to someone on the phone who told me he found my email and was forwarding it to the right dept. No response. Today 18/11/2025 is my fourth time reaching to them to get the issues resolved.
DONT GO WITH THEM. Problems I found with my thousand's of pound shutters - One shutter blind is very stiff to move. Some do not close perfectly like the ones next to it. Pin in the hinges are not inserted properly. Three are sticking out in one frame. Rather than using wood to fill in large gaps I have the biggest spread of silicon with gaps. So unpleasant to see and lets in light at night through these holes. I'm glad I didn't do the whole house with this company will never be using them again. Will use another provider for the back of the house.

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
Very pleased with shutters and blind. So nice we are supporting a company that makes them in England. Alex the fitter was clean and tidy did an excellent job.

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
Amazing service. Lynn in the office was so helpful, Brandon so great with advice and suggestions and my fitter, unfortunately totally forgotten his name as I’m late in doing this(!), was really great and dealt with all my queries - really happy with the shutters and blinds and great price too.

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
We purchased 4 plantation shutters and from start to finish the experience has been excellent. Brandon visited in the first instance and explained all of our options. The office kept us informed at every stage and Dave, the installer, did an excellent job. He was friendly, experienced and tidy. No mess, and removed all packaging at the end of the day. We have no hesitation in recommending The Shutter Studio, if you want plantation shutters make them your first port of call.

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
Really great service from the offset. Kept us informed at all stages. Times and dates were true to their word.
Luke and Dave arrived to fit our plantation shutters and were so lovely and efficient. Told us what they were going to do and kept everything tidy as they went along. Barely even noticed they had been working in each room as there was barely any mess when they finished in each room.
Really good quality shutters that have really brought new life to our rooms by letting in so much light. Thankyou so much Shutter Studio and Luke and Dave for an amazing experience 😊

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
Very friendly family business, great product at very reasonable price, great service from start to finish, highly recommend and will be using again

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
Right from first consultation and seeing all options to delivery and fitting was excellent.
Luke came to fit the shutters he was such a nice man friendly helpful and told us exactly what he was doing, in fact he couldn’t do enough.
We were so pleased with the shutters and couldn’t believe how much more light came into the room and the ability to open and close sections we needed to operate.
Thank you Shutters Studio for such a good service would certainly recommend.

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
I recently had Shutter Studio install a screen insect protector, and I couldn’t be happier with the service! Charlie handled the installation and did an excellent job — very professional, efficient, and careful. The timing was spot-on, and everything was completed exactly as promised. On top of that, the cost was very reasonable. I highly recommend Shutter Studio for anyone looking for quality work and great service!

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
Can’t recommend highly enough! Charlie came to measure up with samples, photos and advice. When they were ready he came and fitted the shutters in a couple of hours! No mess, no stress and beautiful shutters! Totally transformed the house. If I ever need shutter in the future I’ll definitely be calling him again! 😊

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
From the first phone call with Yasmin to the blinds being measured up and fitted by Charlie, the experience with The Shutter Studio has been nothing short of exceptional! I would highly recommend to anyone looking for shutters/blinds and would only use them in the future.

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
Excellent company to deal with. Advised us on the shutters and after choosing kept us informed on the progress of the shutters being made and delivered. Alex the fitter came this morning. Was prompt and done a neat and professional job. Overall I would recommend this company.

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
My husband and I had visited several shutter stores and decided to try one more business called The Shutter Studio in Croydon. We were met by Lynn who was so friendly and really knowledgeable. One thing we really were impressed with was this company has a factory in Kent where they manufacture the plantation shutters. Other companies we visited the shutters were all manufactured in China. We decided we wanted to order our shutters with them for this reason. Lynn was wonderful during the whole process happy to answer any questions we had. The installation process was also terrific. Richard our installer could not have been any better. I am happy to report the plantation shutters are beautiful and we are so very happy.

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
Dave from Shutter Studio came today to fitter my shutters. Dave was on time, cheerful smile and explained to me the process. Dave was extremely careful whilst transferring the shutters from his van into the property. He did an excellent job and all was fitted perfectly. Dave cleared up as he went along and at the end of it my newly renovated property was as if no one had been in to do any works. Dave is friendly, well mannered and above all he is very skilled at what he does. A great asset to The Shutter Studio and I will be recommending others in the future based on my experience with The Shutter Studio and Dave as an individual.

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
We had great service from The Shutter Studio. My son had used them and recommended them to us, and we are very happy with the shutters. The advice from the salesman was excellent, and the fitter was very professional, and even fixed some old shutters for us. I would highly recommend this company

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
Good morning Ben
Thank you for your email. I would just like to say, we are both very pleased with the Shutters. Your installer was very professional and courteous. The job went smoothly and were kept informed during the installation.
All tidied away if he had never been.
Could you have done any better, apart from the extended delivery, would have been nice to have them earlier. But I can’t complain in anyway of the quality. So I would indeed recommend Shutter Studio as our first choice.

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
All points of contact very smooth and efficient. From setting up inspection visit, the visit/quote and the fitting all excellent. A special shout out for Alex the fitter

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
I recently had shutters fitted by and I couldn't be more pleased with the results. From start to finish, the service was exceptional.
The initial consultation was smooth and informative. The representative was knowledgeable and helped me choose the perfect shutters for my home. The ordering process was straightforward, and I was kept informed at every step.
The installation team arrived on time and were very professional. They worked efficiently and ensured that everything was fitted perfectly. They even took the time to address any minor issues on the spot, ensuring that the final result was flawless.
The quality of the shutters is outstanding. They have made a significant difference in the appearance of my home, adding both style and functionality. The shutters fit perfectly and operate smoothly to the point I am now planning to go ahead with the rest of the house
Throughout the entire process, the customer service was top-notch. Any questions I had were answered promptly, and I felt valued as a customer. The team went above and beyond to ensure I was satisfied with the service.
I highly recommend Shutter Studio for anyone considering shutters for their home. The combination of excellent service, high-quality products, and professional installation made the entire experience a pleasure. The shutters have truly transformed my living space, and I couldn't be happier with the outcome.

Respuesta de The Shutter Studio - Plantation Shutters & Blinds
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.