ShuttersUp Opiniones 

1854
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The best decision I could have made! The shutters are absolutely out of this world and have completely transformed my home. My house looks beautiful, and I honestly couldn’t be happier with the r... Ver más

Valorada con 5 estrellas sobre 5

We are a very happy family and cannot thank the team at ShuttersUp enough!I originally found them through social media, and I am so glad I did. Our only regret is that we didn’t get them done years... Ver más

Valorada con 5 estrellas sobre 5

I had received my Shutter in time for Christmas I am so so happy and excited all in one my window looks so beautiful inside and out ...thanks to Shutter up for making my window look beautiful.

Valorada con 5 estrellas sobre 5

We’re absolutely delighted with the shutters Alfie from Shutters Up installed for us. He fitted shutters to two bay windows and one single window, and they look fantastic. Alfie was extremely pol... Ver más

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Información sobre la empresa

  1. Tienda de tratamiento de ventanas
  2. también en la categoría
  3. Diseñador de interiores
  4. Tienda de muebles
  5. Tienda de persianas

Escrito por la empresa

ShuttersUp is a leading UK specialist in premium window shutters, built on 20 years of experience delivering exceptional craftsmanship and service. Founded by Ross and Ashley, the business was created with a clear vision: to become the UK's most loved service. Providing exceptional products and service that surprise and delight our customers. Our industry-leading 15-year warranty, offers long-term peace of mind and confidence in the quality of our shutters and workmanship. Every product we supply is made from premium materials and precisely fitted to enhance both the style and functionality of each home. The ShuttersUp team are highly trained and share the strong service ethic and commitment to going above and beyond for customers. From initial consultation through to installation and aftercare, every detail is handled with care and professionalism. Our dedication to excellence is consistently recognised through outstanding customer reviews, highlighting our reliability, attention to detail, and friendly approach. At ShuttersUp, quality, integrity, and customer satisfaction are at the heart of everything we do — making us the trusted choice for homeowners who want premium shutters installed by experts who truly care.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1854)

174 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I’m so thrilled at the new look I have…

I’m so thrilled at the new look I have in my home now. Right from the first visit, to the finished product I was happy with the service given. Every contact I had with any member of staff was pleasant and informative & I was kept up to date on progress. The young man (who’s name I sadly don’t remember) who installed the shutters was pleasant, informative and very respectful of my home. I’m still at the stage of going from room to room just to see how smart they look, the ease of opening/closing the shutters is impressive and being able to aim them to let in light but angle the direct sun is exactly what I was aiming for - I recommend them totally

27 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience

I had an excellent experience with ShuttersUp. From the outset, their team was incredibly helpful, offering thorough advice, a highly professional approach, and excellent communication throughout. The design and product quality are truly high-end, and the installation process was smooth and hassle-free. Given the significant investment, they made me feel confident that I was in the best hands. Other competitors fell far short, relying more on hard selling than genuine guidance. A special mention to Lidia, who was absolutely exceptional — knowledgeable, attentive, and genuinely supportive. I couldn’t recommend ShuttersUp more highly!

9 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best decision I could have made!

The best decision I could have made!

The shutters are absolutely out of this world and have completely transformed my home. My house looks beautiful, and I honestly couldn’t be happier with the results. Thank you so much for everything, from the service to the finished product. Your company is amazing, and I wouldn’t hesitate to recommend you to anyone.

I’m absolutely delighted with my shutters and can’t wait to get my doors fitted next! So, you’ll definitely be hearing from me again soon. Thank you once again for making my home look so beautiful! ❤️

9 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing from start to finish

Amazing from start to finish. Sales process with David was smooth and knowledgeable. The installation with Jake and Stanley was unbelievably good - never dealt had such a professional and precise tradesmen. The finished shutters are prefect and would highly recommend.

26 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely flawless from start to finish—worth every single penny!

We are a very happy family and cannot thank the team at ShuttersUp enough!I originally found them through social media, and I am so glad I did. Our only regret is that we didn’t get them done years ago.
From the very beginning, the communication from the company has been outstanding. They kept us updated every single step of the way. A special shoutout goes to Chloe Muckle, she was amazing, answering all of our questions almost instantly whenever we reached out. Thank you, Chloe!
The entire team was incredible, including the salesperson, the measuring expert, and the final fitter. While I didn't catch all of their individual names, their workmanship speaks for itself. The fitting is flawless, perfect right down to the millimeter. The material quality is outstanding, and the color is so vibrant that it beautifully stands out.
To top it all off, the price simply cannot be beaten elsewhere for the premium materials and stunning results you get. They are worth every penny and have truly transformed our home. We highly, highly recommend them!

22 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful and Great Quality Shutters, Excellent Workmanship, Smooth Experience with Brilliant Professional Service from Start to Finish

We are absolutely delighted with our experience with ShuttersUp! From the very beginning, the service was excellent, and the whole team was friendly, professional, helpful, and attentive throughout the process. They made everything straightforward and stress-free, and we really appreciated the care and attention to detail they put into their work.

The shutters look absolutely beautiful and have made such a wonderful difference to our home. The quality, finish, and overall appearance are fantastic, and we couldn’t be happier with the results. They have added a lovely touch of elegance to our rooms and made everything look even more special.

It’s clear that ShuttersUp takes pride in providing a high standard of products and customer service. We are so pleased we chose them and would highly recommend them to anyone considering shutters for their home. Thank you to the whole team (Freya Smallwood, Richard Martin, Albanit and team) for doing such a wonderful job and making the experience such a positive one. We are extremely happy with our new shutters!

13 de septiembre de 2026
Opinión espontánea
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Respuesta de ShuttersUp

Hi Nirav,

Thank you so much for choosing ShuttersUp! We’re absolutely delighted to hear how happy you are with your new shutters and the difference they’ve made to your home. It’s fantastic to know that the whole process was smooth and stress-free, and that our team’s care and attention to detail made such a positive impression.

We’ll be sure to pass your lovely comments on to Faye, Robert, Albanit and the rest of the team. They’ll be thrilled to know their hard work has been appreciated. Your kind words and recommendation mean a great deal to everyone at ShuttersUp. Thank you for choosing us, and we hope you enjoy your beautiful shutters for many years to come!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Second time that we have had shutters…

Second time that we have had shutters fitted. We were so impressed with the style, service and fitting, we decided to have the back of the house done as well.
Would highly recommend Shutters Up as a company.

28 de septiembre de 2026
Opinión espontánea
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Respuesta de ShuttersUp

Hi Andrew,

Thank you so much for choosing ShuttersUp! We’re delighted that you were so happy with your original shutters, service, and installation that you decided to have the back of your home fitted too. Your continued trust and recommendation mean a great deal to us. We hope you enjoy your beautiful new shutters throughout your home for many years to come!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

look greast shutters intergrated blinds

the support leading up to choosing which qoute. The wait was a long time because coming from china. But well worth it the fitter did a great job and explained after care etc spare slats etc. They look great good qaulity inergrated blinds/shutters glad not to have newspaper up my new windows.

7 de octubre de 2026
Opinión espontánea
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Respuesta de ShuttersUp

Hi Anthony,

Thank you so much for choosing ShuttersUp! We’re pleased to hear that our team was helpful in guiding you through the decision-making process and that you’re delighted with the quality and finish of your new integrated blinds and shutters. We appreciate your patience while waiting for your order to arrive, and it’s wonderful to know you feel it was worth the wait. We’ll be sure to pass your kind words on to our fitter, who will be glad to hear you were happy with the installation and aftercare advice.

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 3 estrellas sobre 5

Do Not Use.

Excellent service during our quote. Spent 2.5 hours or so with Robert who was excellent. Had a 2 day delay in obtaining the quote as advised when phoning company that Robert had a few homes to visit. It took the full 11 weeks for goods to actually arrive and were finally fitted on 20th September. Harvey the fitter was excellent. Our problems started when after about an hour and Harvey had finished fitting the frame work for 7 large conservative windows we noticed that all of the doors were wrong. Each door should have had a split at the top allowing separate opening and closing of each door. We had spent almost 3 hours with Robert discussing our options and it was his idea to have the split as we only needed to open the seven top smaller windows. Harvey said it was an easy fix as the doors could be replaced. We were really not happy to have to wait another 11 weeks so we contacted Tracy at Shutters Up who was very helpful in the past. We explained the situation and asked if to solve the issue would it be possible to receive a small refund and we would be happy to keep shutters to save all concerned the additional costs on their part and the long delays and disruption on ours.
She said this seemed reasonable and would get Paige of Customer Services to call us. After no return calls and 3 days passing we received an Email from Paige saying they were not prepared to discuss anything other than we get the shutters replaced at our cost as we had signed the survey. As already explained to Tracy and via 2 Emails to Shutters up the signature was not mine but AI generated and we has 3 individuals here at the time of Roberts visit who knew what was discussed and agreed.
I also explained that sending an 18 page document and one small diagram to me on my phone was almost impossible to read and the diagram showed very little info. Also we like 90% of other customers would assume that what had been sent was what was ordered. I have received no other communication other than standard feeble answers about AI signature that would not stand up in court anyway via email. NO PHONE CALLS.
We love the shutters and were going to get Shutters Up to install in our bedrooms until we received the reply.
Great shutters , great fitter but rubbish after sales.
DO NOT USE THIS COMPANY.
I am sure from the reviews on their website that they do supply great shutters but if like us you do not get what you order you will be left with no alternative but court action or as we can go thru Mater Card to obtain a refund. BEWARE.
Ray Tripp. Bromley

30 de septiembre de 2026
Opinión espontánea
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Respuesta de ShuttersUp

Dear Raymond,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your frustration, as we take great pride in our products and strive to ensure every customer has a positive experience with us. To clarify the timeline, our team received your message on 02nd October and responded the same day, as we always aim to address queries as quickly as possible, apologies if you could not get through on the telephone. Regarding your request for replacement shutters, we carefully reviewed your account details and because our shutters are bespoke and custom-made to measure, we rely on the specifications detailed in the signed customer agreement. Your agreement confirmed the shutters without a split tilt, which is what was manufactured and supplied. When we reached out to check if there was any prior correspondence requesting this option, none was available. While we always aim to be as accommodating as possible, we are unfortunately unable to absorb the cost of replacing custom-made products when they have been manufactured accurately to the signed contract. This is precisely why we encourage all customers to double-check their specification documents carefully before signing, as bespoke items cannot be altered once production begins. It is disheartening to learn that you would choose not to order with us again, as we genuinely care about our customers and work hard to support them. We have sent a follow-up email directly to your inbox to discuss this further with you. Thank you again for your review, and we hope to hear from you soon. The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Excellent Fitting

We’re absolutely delighted with the shutters Alfie from Shutters Up installed for us. He fitted shutters to two bay windows and one single window, and they look fantastic.

Alfie was extremely polite, professional and tidy throughout the installation. He took great care with the fitting and made sure everything was finished to a very high standard, leaving everything clean and spotless afterwards.

Excellent workmanship and a very pleasant person to deal with. We would definitely recommend Alfie and Shutters Up. Thank you for a great job.

1 de octubre de 2026
Opinión espontánea
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Respuesta de ShuttersUp

Hi Davood,

Thank you so much for choosing ShuttersUp! We’re delighted to hear how pleased you are with your new shutters and the finished result across all three windows. Alfie will be thrilled to hear your kind words about his professionalism, attention to detail, and tidy workmanship. We take great pride in providing a high standard of service, so it’s lovely to know this was reflected in your experience. Thank you for recommending Alfie and ShuttersUp!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

We are thrilled with our new shutters…

We are thrilled with our new shutters and the service we received from start to finish from ShuttersUp.

The original appointment was easy to book and Dan was very knowledgeable and helpful when he came to measure up. We were kept updated on the progress of our order and the fitter was excellent, experienced and left everything clean and tidy. The lead time was 16 weeks but it was definitely worth the wait as they are perfect. Also the aftercare is very good with our warranty arriving with a lovely email in a timely fashion after the installation. We couldn't be happier and would happily recommend ShuttersUp!

15 de septiembre de 2026
Opinión espontánea
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Respuesta de ShuttersUp

Hi Alison,

Thank you so much for choosing ShuttersUp! We’re delighted to hear how happy you are with your new shutters and the service you received throughout the entire process. It’s wonderful to know that Dan made such a positive impression with his knowledge and helpfulness, and that our fitting team and aftercare lived up to your expectations. We really appreciate your patience while waiting for your shutters and are thrilled that you feel they were worth the wait! Thank you for your kind recommendation and for choosing ShuttersUp. We hope you enjoy your beautiful new shutters for many years to come!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

whay a outstanding job ur company has…

whay a outstanding job ur company has done 4 me i am very pleased from start 2 finish and if I here anyone is looking for this definitely put them 2 ur company

8 de septiembre de 2026
Opinión espontánea
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Respuesta de ShuttersUp

Hi ,

Thank you so much for choosing ShuttersUp! We’re delighted to hear that you’re so pleased with the service you received from start to finish. Your kind words and willingness to recommend ShuttersUp to others mean a great deal to us. Thank you for choosing us, and we hope you enjoy your beautiful shutters for many years to come!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

I was really impressed with the fact…

I was really impressed with the fact that the fitters arrived and put on their slippers whilst working in my house.

I also liked the fact that my shutters can be removed in order to clean the window in the back door.

8 de septiembre de 2026
Opinión espontánea
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Respuesta de ShuttersUp

Hi ,

Thank you so much for choosing ShuttersUp! We’re pleased to hear that you were impressed with the care and consideration shown by our fitting team. We want our customers to feel comfortable throughout the installation process, and it’s great to know that these little touches made a difference. We’re also glad you appreciate the practical design of your shutters and how easily they can be removed for cleaning.

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Immaculate installation and stunning shutters

This was my second set of shutters from Shuttersup and I cannot recommend them highly enough. From salesmans visit to completion of installation the process is easy, friendly and without any pressure.
My home was left beautifully tidy, and my shutters are stunning.

10 de septiembre de 2026
Opinión espontánea
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Respuesta de ShuttersUp

Hi Sarah,

Thank you so much for choosing ShuttersUp! We’re delighted to hear that you’ve had another positive experience with us and found the whole process friendly, straightforward, and pressure-free. It’s fantastic to know that you’re thrilled with your new shutters and that our team left your home beautifully tidy. Your recommendation and continued trust mean a great deal to us. Enjoy your stunning new shutters!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Really pleased with my shutters

Really pleased with my shutters. There is less light than the curtains I had before and they look great in my room. Very easy to adjust and love the neat way they fold right back to the wall which frames the window.

22 de septiembre de 2026
Opinión espontánea
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Respuesta de ShuttersUp

Hi Caroline,

Thank you so much for choosing ShuttersUp! We’re so pleased to hear that you’re delighted with your new shutters and how beautifully they frame your window. It’s great to know you’re enjoying the easy adjustment and improved light control. Thank you for choosing ShuttersUp, and we hope you enjoy your shutters for many years to come!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

On the right track

I love my new shutters. They are right on track and give me multiple setting options, as well as privacy and light.
The surveys, ordering, payments and fitting were very professional.
Although they took some time to arrive, they are cetainly worth the wait.

26 de agosto de 2026
Opinión espontánea
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Respuesta de ShuttersUp

Hi Denise,

Thank you so much for choosing ShuttersUp! We’re delighted to hear how much you love your new shutters and that they provide the perfect balance of privacy, light control, and flexibility. It’s great to know that the whole process, from the initial survey through to fitting, was professional and smooth. We appreciate your patience while waiting for your shutters and are so pleased you feel they were worth the wait!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

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