The Shutter Studio - Plantation Shutters & Blinds Opiniones 646

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was so happy with the shutter blinds that Charlie kindly (and very quickly) installed. They brighten up my room and look so elegant. I ordered another set for my bathroom and couldn’t be happier wit... Ver más

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Valorada con 5 estrellas sobre 5

Very good service from start to finish. Charley quoted and fitted the shutters, very professional, we are very happy with the shutters. Would definately recommend this company.

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Valorada con 5 estrellas sobre 5

Thoroughly happy from initial consultation, office support, installation and to finished product. Extremely polite, professional with “can do” approach. Special acknowledgment for Sam for his measur... Ver más

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Valorada con 4 estrellas sobre 5

Excellent product. Very good service. Shutters have transformed my windows/room. Staff very nice manner and know their business well. Mark arrived on time and is an excellent fitter. He removed... Ver más

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Información sobre la empresa

  1. Tienda de persianas
  2. Proveedor de toldos y carpas
  3. Tienda de decoración e interiorismo
  4. Empresa de automatización de viviendas
  5. Servicio de instalación de ventanas
  6. Tienda de tratamiento de ventanas

Acerca de The Shutter Studio - Plantation Shutters & Blinds

Escrito por la empresa

About The Shutter Studio: Transforming Homes with Elegance and Functionality

Welcome to The Shutter Studio, a family-owned business with a legacy spanning over a decade. Since our establishment in 2011, we have been at the forefront of enhancing homes across Berkshire, London, Surrey, Kent, and West Sussex with our exquisite range of Plantation Shutters, Made to Measure blinds, and patio awnings.

Our passion for quality and dedication to exceptional craftsmanship have set us apart as a trusted name in the industry. With a strong commitment to customer satisfaction, we take pride in every detail of our work, ensuring that your home's aesthetic and functional needs are met beyond expectations.

Showrooms in Croydon and Sevenoaks: Where Vision Meets Reality

Step into our inviting showrooms in Croydon and Sevenoaks, where your vision for your home comes to life. Our experienced team is on hand to guide you through our extensive selection of Plantation Shutters, Made to Measure blinds, and patio awnings. Witness the exquisite materials, intricate designs, and innovative solutions that reflect the heart of The Shutter Studio experience.

Quality Guaranteed: Unveiling Our Warranties

When you choose The Shutter Studio, you're not just investing in your home's aesthetic appeal, but also in its longevity. Our wooden shutters are accompanied by a generous 7-year warranty, providing you with peace of mind in your choice. For those seeking exceptional durability, our PVC Shutters are backed by a robust 10-year warranty.

Timely Elegance: Transforming Your Home in Just 6 Weeks

We understand the importance of timely home improvements. That's why our UK Made shutters are designed to be installed within just 6 weeks. Whether you're aiming for a chic urban retreat or a countryside haven, we work diligently to bring your vision to life without unnecessary delays.

At The Shutter Studio, we believe that every home deserves the touch of elegance and functionality that our range of Plantation Shutters, Made to Measure blinds, and patio awnings brings. Join the countless satisfied homeowners who have entrusted us with their homes, and experience the transformation for yourself.

Elevate your home's allure with The Shutter Studio today. Discover timeless beauty, impeccable craftsmanship, and customer-centric excellence that define who we are.

Información de contacto


4,8

Excelente

TrustScore: 5 sobre 5

646 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 33% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Fabulous shutters, Shutter Studio

I was very impressed with the service from the Shutter Studio. From an agent coming to my home to advise and listen to my needs through to the installation, all went seamlessly. The staff are all very professional, helpful and friendly. I would definitely recommend The Shutter Studio.

23 de agosto de 2022
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Hi Patsy, thank you so much for taking the time to leave us a review, we are thrilled to hear that you are pleased with our service. If you have any further questions or require any future assistance please let us know!

Valorada con 5 estrellas sobre 5

Excellent service and beautiful…

Excellent service and beautiful shutters.

23 de agosto de 2022
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Hi Heather, thank you for your review, the team here really appreciate feedback on the service we provide!

Valorada con 5 estrellas sobre 5

Fab company

Great communication and such a lovely team. Have had a couple of plantation blinds installed and can’t recommend highly enough

23 de agosto de 2022
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Hi Jo, thank you for taking the time to leave us a review, it is much appreciated. The shutters really do transform your home!

Valorada con 5 estrellas sobre 5

Seamless high quality experience

Seamless experience, good quality and excellent customer service

23 de agosto de 2022
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Hi Sam, thank you for this feedback, it is great to hear that you are pleased with our service! If you have any further questions please do let us know and we will be sure to help out!

Valorada con 5 estrellas sobre 5

Excellent shutter install

Excellent install, very attentive fitters, extremely clean and tidy. Second time we have used and would definitely use again and recommend

23 de agosto de 2022
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Hi Alan, thank you for your lovely review, it is great to hear that you are pleased with our service and have been such a loyal customer! If you require any further assistance please let us know!

Valorada con 5 estrellas sobre 5

Shutters installed today

Shutters installed today, perfect, the whole process was flawless. Mark was polite, professional would highly recommend.

16 de agosto de 2022
Opinión espontánea
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Hi Bernadette, thank you so much for taking the time to leave us a review, it is greatly appreciated. We will be sure to pass this feedback to our wonderful fitter Mark!

Valorada con 5 estrellas sobre 5

Shutter installation

Excellent service from start to finish, faultless. Would highly recommend.

15 de agosto de 2022
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Hi Lisa, thank you for your lovely feedback, we pride ourselves in the service we provided so it is great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Excellent Service!!

Stan and Jon installed my shutters last week - I am well pleased with them. It was seamless from start to finish - nothing was too much trouble - from the sales guys to the team in the office - highly recommended

15 de agosto de 2022
Opinión espontánea
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Hi Lisa, thank you for your lovely review, it is great to hear that you are pleased with our service. We will be sure to pass this positive feedback to our fitters John and Stan!

Valorada con 5 estrellas sobre 5

I was delighted with the Shutter…

I was delighted with the Shutter Studio, from start to finish. They were extremely professional and kept me informed regularly.

The fitting of the shutters was excellent and everything left in immaculate condition. I would not hesitate to recommend this company.

15 de agosto de 2022
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Hi Karen, thank you so much for taking the time to write us a review, we are so happy to hear that you are pleased with our service as well as your shutters!

Valorada con 5 estrellas sobre 5

John and Stan fitted our shutters with…

John and Stan fitted our shutters with the minimum of fuss and the maximum professionalism - clean , tidy , accurate and pleasant.I am delighted with the finished product.

11 de agosto de 2022
Opinión espontánea
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Hi Adrian, thank you for taking the time to leave us a review, it is much appreciated and we will be sure to pass on this great feedback to our wonderful fitters John and Stan!

Valorada con 4 estrellas sobre 5

Shutters fitted in BR3

Ordering the shutters was a simple process, the delivery was a simple process, however the installation was shocking, I had two separate installations, the first one being my living room bay window, 2 different colours of silicone used on my living room to seal gaps, white at the top and clear at the bottom and left hand side which look yellow and am unable to access my window handles properly so cannot take the key out once locked. The bedroom bay window looks awful there is in excess of 18mm of silicone on parts of the window frame. I called to complain about these issues, the customer service has been good and the team are due to return to rectify, I was told that they would be using slips to replace the excess silicone on the upstairs window, and that they would have to either remove the living room bay shutter completely and re align or replace the handles with a thinner version, whilst I am happy that my issues will be rectified I am concerned at the fact that the installation guys did not interact with me at any point stating these issues, I am having to have more time of work for the team to come and rectify poor quality of workmanship. Would I recommend The Shutter Studio, unfortunately not.

The team have returned to rectify the issues I stated above, the shutters now look so much better, like I stated above the customer service has been very good, the only reason I have not updated from 1 star to 5 stars is because of the initial problem.

11 de agosto de 2022
Opinión espontánea
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Dear Customer,

I hope you’re well,

Thank you for taking the time to do a review for us. I’m sorry to hear you had a frustrating experience with the installation of your shutters .

We always aim to deliver a great experience throughout the process of ordering your shutters with us and we are gutted when we don’t meet expectations. We will use the feedback to make us better and to ensure this doesn’t happen again.

I apologise on behalf of everyone at The Shutter Studio. Please know that your situation was an exception. As you can see on other reviews, we are known for our Workmanship and the positive feedback we get from customers about our installation team.

I can see you are booked in for us to come back tomorrow to resolve the issues as discussed with the team last week.

Once again, we can only apologise that this has happened,

Take care

Valorada con 5 estrellas sobre 5

5 Stars All The Way

I was very happy with the Shutter Studio Team from start to finish.
All the staff I dealt with were all very friendly and very helpful. I was kept informed about my product right up to completion. One of the best company for service I have experienced for a while. Highly recommend them. 5 Stars all the way.

10 de agosto de 2022
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Hi Barbara, thank you for this lovely review, it was great to supply and fit your blinds for you! If you do have any further questions please do let us know!

Valorada con 5 estrellas sobre 5

Beautiful plantation shutters

Beautiful plantation shutters.
Have used this company before .

8 de agosto de 2022
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Hi Lynn, thank you for your review and being such a loyal customer. We hope to hear from you again!

Valorada con 5 estrellas sobre 5

Great all-round service

The whole experience with the Shutter Studio has been pleasant and thorough. The measuring up and quotation process was quick and efficient and fitting was excellent. Communication was very good and well managed. Thank you!

8 de agosto de 2022
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Hi Grant, thank you for taking the time to write us a review, it is great to hear that you are pleased with your experience with us. If you have any further questions please do let us know.

Valorada con 5 estrellas sobre 5

Great service installing blinds in…

Great service installing blinds in bedroom. Pleasant installer and surveyor and great aftercare so far.

8 de agosto de 2022
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Hi Customer, thank you for taking the time to leave us a review, we hope to hear from you again!

Valorada con 5 estrellas sobre 5

Personalised Window Shutters

An excellent job from a very helpful and efficient company.

7 de agosto de 2022
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Hi Richard, Thank you for this lovely review, we really appreciate it!

Valorada con 5 estrellas sobre 5

Would recommend the Shutter Studio…

Would recommend the Shutter Studio without hesitation. Excellent quote, viewed samples and finishes and had all of my questions answered. Customer service team very responsive on email. Installation to a very high quality, very polite, efficient and clean. Paid as quoted and very happy with the result. Nice to use a family run business, rather than a large company like Hillary's.

3 de agosto de 2022
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Hi Amber, thank you for this amazing review, we are thrilled to hear that you are pleased with our service as well as your shutters! If you do have any further questions please let us know and we will be more than happy to help out!

Valorada con 5 estrellas sobre 5

Thumbs up

All stages of the processes (e.g. measurement, shutter types and installation) was explained during the initial sales meeting, and all went all as discussed.

The only issue was the delay in shipment, but this was also raised during the initial meeting, and we were informed of the timescale for any delays.

Would recommend The Shutter Studio and our neighbours have been around to take a look.

2 de agosto de 2022
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Respuesta de The Shutter Studio - Plantation Shutters & Blinds

Hi, thank you for your review, the team here really do appreciate it. With regards to the shipping, we like to be completely transparent as in this current climate things are taking a little bit longer to come in. We are glad you were informed of this on your initial meeting. It is great that you would recommend us and if you have any further questions please do get in contact.

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