My order arrived in good condition and everything I ordered (plus an extra puck). Ordered late 9/13 and arrived afternoon of 9/23. I appreciate the deals and free shipping. Will order again.
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Consulta las opiniones de los clientes
As of right now, my order has been delayed for unknown reasons and when I reach out, I am given confirmation that they are working on sending out a new package for me. While I'd like to believe this,... Ver más
The customer service is like no other! I had a delivery to the United States and the postal service randomly sent it back. The Suns Life Customer service was quick to respond and even though it wasn’t... Ver más
Orders take quite a while to reach the United States, but most of the time that seems to be because they go through the New York City / New Jersey area, which increases the likelihood they get held u... Ver más
Información sobre la empresa
- Tabaquería
- también en la categoría
- Proveedor de tabaco
- Tienda de golosinas
- Tienda de vaporizadores
Escrito por la empresa
The Snus Life is a retailer of legal nicotine and tobacco products. Our aim is help people in the UK quit smoking and to promote the move to smoking alternatives. We believe our products are healthier and safer than smoking.
Información de contacto
New Hall, New Road, RM41AJ, Romford, Reino Unido
- 07712884955
- info@thesnuslife.com
- thesnuslife.com
4,7
Excelente
1 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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My friend said you send sour candy with…
My friend said you send sour candy with delivery but I didn't get any so just a 4/5
22 de marzo de 2025
Respuesta de THE SNUS LIFE LIMITED
I have emailed you in regards to this please get back to me ;)
Thanks
Ricky
5 Stars for TheSnusLife!
I’ve recommended TheSnusLife to all my friends and family and would recommend them to everyone else as well. Top notch, A+ customer service. Had a tiny mishap with my order but they took care of me immediately and I must say I was blown away by their great service and professionalism. I have only good things to say! Thanks SnusLife and to Ricky as well!
27 de marzo de 2025
Opinión espontánea
Respuesta de THE SNUS LIFE LIMITED
Hi Mark,
I have responded to your email to get this resolved ASAP for you
Thanks
Ricky
I received my order smashed open today…
I received my order smashed open today so I emailed the company to let them know about this, and they have kindly agreed to resend my order as I sent an image of my order that had been smashed, the communication was great, definitely reccomend this service for there understanding on this issue!
26 de marzo de 2025
Opinión espontánea
I spent $210 and received 3 tins
Ricky and the social media team helped me out very quickly.
24 de marzo de 2025
Opinión espontánea
Respuesta de THE SNUS LIFE LIMITED
Hi Brady,
Thank you for bringing this to my attention, please drop us an email on info@thesnuslife.com with your order number and i can get this amended ASAP for you,
Apologies for the inconvenience
Thanks
Ricky
Great Customer service
Great Customer service, Great Product. Ricky was super helpful.
26 de marzo de 2025
Opinión espontánea
Terrible shipment and didn’t receive…
Terrible shipment and didn’t receive refund for the £4.45 next day shipping yet arrived 6 days later . Now in process of being sorted
19 de marzo de 2025
Respuesta de THE SNUS LIFE LIMITED
Hi Finley,
I have emailed you to get this resolved for you
Thanks
Ricky
Tracking was amazing and came in great…
Tracking was amazing and came in great condition love this store!
25 de marzo de 2025
Opinión espontánea
They got right back to my email
They got right back to my email. Fixed the matter in less then a day. just waiting for shipment. Great customer service :)
23 de marzo de 2025
Opinión espontánea
Problem resolved
Problem resolved now and explained to me. Have been buying from thesnuslife for a year now and service has always been great would definitely recommend.
22 de marzo de 2025
Opinión espontánea
Respuesta de THE SNUS LIFE LIMITED
Glad we could get this sorted for you :)
Thanks
Ricky
love the products from here recommend…
love the products from here recommend to order off this place
5 de marzo de 2025
WHAT A GREAT WAY TO RECTIFY MY ISSUES
Following on from my last review, The Snus Life have more than put right what had gone wrong previously. They explained why the issue may have occurred, and offered to put everything, and more right. My order has just come and I am thrilled with how Ricky and his team have dealt with my issue. Thank you so much for all of your support and help!
11 de marzo de 2025
This website is amazing
This website gets my delivery on time the support staff are understanding and over all there a amazing business I love them they helped me quit my vaping addiction
3 de marzo de 2025
10/10
Slight issue with shipping but was addressed promptly. Amazing products from these and an amazing range. I keep coming back for a reason. 10/10
8 de marzo de 2025
Great customer service
Parcel got lost in delivery but they sent out new pots straight away, great customer service
7 de marzo de 2025
Respuesta de THE SNUS LIFE LIMITED
Hi Will,
Im sorry to hear about the delivery confusion with royal mail,
On your tracking notes it mentions that " This includes deliveries to a neighbour, Safeplace, or Royal Mail Delivery Office."
Nonetheless i have emailed to get this resolved and cleared up ASAP for you !
Thanks
Ricky
Orderd over 2 weekend ago and has still…
Orderd over 2 weekend ago and has still not come. When i were sending email Because it was taking so long they didn’t answer my once
14 de marzo de 2025
Opinión espontánea
Respuesta de THE SNUS LIFE LIMITED
Hi Albert,
Your email has been responded to on the 02/03/25, we have been awaiting a response on your order details so that we can get this amended for you,
Please get back to us
Thanks
Ricky
10\10 experience with SnusLife
10\10 experience with SnusLife. Always filling my parcels with bonus products and sweets. Speedy delivery & no complaints.
27 de febrero de 2025
Good customer service
6 de marzo de 2025
Respuesta de THE SNUS LIFE LIMITED
Hi Tom,
Im glad we could get this resolved for !
Thanks
Ricky
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