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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered nearly a week ago with 24 hour delivery. Order status not updated, emailed and had no response. Used before with no issues so this is quite disappointing. Phone number may aswell not exist

Valorada con 2 estrellas sobre 5

Do not order from here. Ordered 7 days ago. £142 order never arrived. No response to emails. Having to get bank to charge back. Update: Order received 9th Sep (ordered Aug 28th). Got an emai... Ver más

Valorada con 5 estrellas sobre 5

Excellent range of products at decent prices. Have ordered a few things now and all arrived very quickly and exactly as advertised. Can get high quality products not listed on many other UK sites. Wou... Ver más

Valorada con 5 estrellas sobre 5

The Supps House has one of thr best range of flavours I’ve ever experienced, they’re all soo good I can’t even pick a favourite! Great customer service, great products and speedy delivery. Would defin... Ver más

Información sobre la empresa

  1. Servicio de fitness y nutrición
  2. Tienda de vitaminas y suplementos

Escrito por la empresa

Founded in 2017, The Supps House is an independent UK retailer dedicated to providing high-quality sports nutrition, health supplements and performance products from the world’s leading brands. Our mission is simple: offer the products customers want, at competitive prices, backed by fast delivery and exceptional customer service. Whether you’re an elite athlete, regular gym-goer or just starting your fitness journey, we’re committed to helping you achieve your goals with products you can trust. We’re proud to have built a loyal community of customers and have earned hundreds of 5-star Google reviews thanks to our reliable service, competitive pricing and genuine passion for the industry. Every order is handled with care, and we’re always looking for ways to improve the experience we provide. Thank you for choosing The Supps House. We appreciate every customer and every review, as your feedback helps us continue to grow and improve


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

60 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 11% de las opiniones negativas

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3,4

Todas las opiniones

(60)

60 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Only one star as I can’t put none

Only one star as I can’t put none! Didn’t even receive my order and can not get anyone to actually talk to me, or respond to any email or contact I try to make. Will not be placing an order again! Now I’ve lost my money and don’t even have the product! Disappointing, very disappointing.

8 de septiembre de 2026
Valorada con 1 estrellas sobre 5

received wrong iteam

received wrong iteam, contacted customer support and heard nothing back so now stuck with the wrong iteam that i don’t want and nearly £40 down! also paid for premium delivery and took nearly a week to arrive. definitely would not recommend

11 de septiembre de 2026
Valorada con 1 estrellas sobre 5

Missing order!!

Paid for next day delivery a week ago and still not received my order!! Also emailed 3 times no reply!! Tried ringing no answer!!

10 de septiembre de 2026
Valorada con 1 estrellas sobre 5

First time customer was excited to try…

First time customer was excited to try it, paid next day delivery £55 money spent and no item delivered no update no response to any of my emails that I have sent, I’m £55 down with no acknowledgement, won’t be using again

14 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered £156 stuff paid £6,99 for 24…

Ordered £156 stuff paid £6,99 for 24 hour tracked delivery, week later still no product. Multiple emails sent minimal replies, order cancelled and partially refunded me £6.99 not the full amount, fraudulent company advice to stay clear

4 de septiembre de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Do not order from here

Do not order from here.
Ordered 7 days ago. £142 order never arrived. No response to emails. Having to get bank to charge back.

Update: Order received 9th Sep (ordered Aug 28th).

Got an email response after original review. They offered refund or reship. I agreed not to charge back and opt for reship. Order received included free gifts of decent value.

28 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Haven't received my order nor refund

I ordered 2 tubs, I had an email to say one of them are broken have got any more in stock would I like a refund or a replacement I replied to them but no reply back. I still havent received my refund and neither have I received my other order. I'll be taking this further with my bank to receive my refund!

17 de agosto de 2026
Valorada con 1 estrellas sobre 5

Ive bought my item 3 weeks ago and im…

Ive bought my item 3 weeks ago and im yet to get it, they seem to do this often and resend another item but Ive yet to get that one aswell or even any information when it’s coming. Wouldn’t buy from them when the give the same excuse every time. “We sent your package but Royal Mail has lost it” I don’t think Royal Mail is the problem here.

27 de julio de 2026
Opinión espontánea
Logotipo de Thesuppshouse

Respuesta de Thesuppshouse

Hi Henry,

Could you please contact us by email to help@thesuppshouse.com with your order number so I can look into this for you. I have looked and we don't have any open issues under your name.

we are fortunate enough to send a large number of parcels every day which means some will inevitably get lost, we do everything we can to either locate the parcel with the help of the delivery provider, failing that they are always resent or a full refund issued.

I can assure you it is not an excuse.

Valorada con 1 estrellas sobre 5

Late Delivery

I’m yet to receive the order, it’s just unfortunate

9 de agosto de 2026
Logotipo de Thesuppshouse

Respuesta de Thesuppshouse

Hi Abayomi,

I have just looked into this and it is due to be delivered tomorrow. Im not sure why there has been a delay so I can only apologise for any inconvenience caused.

Valorada con 5 estrellas sobre 5

Deeeecent site

Excellent range of products at decent prices. Have ordered a few things now and all arrived very quickly and exactly as advertised. Can get high quality products not listed on many other UK sites. Would defo recommend.

7 de mayo de 2026
Opinión espontánea

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