Ordered a few different items as stocking fillers for the children. Had a polite email letting me know one item was out of stock- no problem. When my parcel came, two other products were incorrect and... Ver más
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Consulta las opiniones de los clientes
I have been using these guys for many years for many different occasions (and also as the odd treat here & there). They are always extremely helpful with any special requests, the delivery is Am... Ver más
Ordered many times, brilliant service. Great tasting sweets for all occasions, perfect for me as i don't drive & the low cost postage would cost you that if not more to get to town & back. The Sweet B... Ver más
I’ve got mad pregnancy cravings for sweeties at the moment and have researched extensively price and variety of sweets a the sweet box was by far the best for both! Loads of choice and the price excep... Ver más
Información sobre la empresa
Escrito por la empresa
Retro Sweets, American Candy, Chocolate, Pick & Mix and lots more!
Información de contacto
Birmingham, Reino Unido
- info@thesweetboxshop.com
- thesweetboxshop.com
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No ha contestado las opiniones negativas
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Good customer service
Great selection and great prices. Customer service was also spot on. Kerrie went above and beyond to help . Will be back for more yummy treats. Thanks
Happy customer
Purchased some sweets for Christmas gifts and everything arrived okay (box was a little crushed but that's the post office for you). They have not been eaten yet so cant common on the taste yet but they look good.
Incorrect items/out of date
Ordered a few different items as stocking fillers for the children. Had a polite email letting me know one item was out of stock- no problem. When my parcel came, two other products were incorrect and not as ordered. Four inexpensive sweets were past their best before date. I emailed to pass on feedback over the weekend and haven't had a reply as yet (though perhaps they've been busy). The unfortunate combination of issues would put me off ordering again. The website itself was easy to use and initial communication with staff was good so it's a shame.
couldn't be happier
I have just started to use this company and I have to say the sweets are amazing, but the customer services were 100%. I had a small issue that needed sorting and Kerrie went above and beyond to make sure i was happy. I will definitely be using them again. I will also be recommending this company.
Great customer service
The goods all met my expectations, although the Harry Potter sweets were a little smaller than I expected. Unfortunately Royal Mail let The Sweet Box down by delivering a damaged box. Kerrie was quick to respond and replacements sent by return. Excellent service.
Not as advertised
Ordered 4 kg of the christmas themed sweets to go in christmas bags for Orphanages, purchased these as the advertised picture had chocolate coins and jazzy stars. Received 4 bags not one had a star or coin. Look nothing like the mix displayed on the site.
Poor quality
The sweets were not in stock with my normal seller so ordered from here (different brand). These sweets tasted sweet and boxy - hardly any cola flavour at all - and after a week in a sealed jar they had all stuck together. Binned.
These guys deserve 6 stars!!!
I have been using these guys for many years for many different occasions (and also as the odd treat here & there).
They are always extremely helpful with any special requests, the delivery is Amazon Prime levels of quickness and the sweets are just perfect! Great quality, good prices and exceptional customer service. Couldn't ask for more, will continue to purchase for many years to come.
Thank you Sweet Box.
Wow!
Wow! This site is fantastic! Getting hold of all the sweets from my childhood years that I thought I would never get to eat again!
I even got a great bundle gift for a couple of birthday’s they were yummy tasty jelly & fizzy mixes!
They are fast at delivering & really helpful for any requests made.
Poor quality and poor value for money
I started ordering from the sweet box right before lock down. Saw an add on fb and thought this would be amazing. I think I ordered one of everything and it all arrived in plastic tubs and was such high quality. While the brand had changed after lockdown the quality of the stuff was still there. Everything was great value as well. I ordered regularly and for many years the orders were great. I recommended them to colleagues and friends!
the past two years the quality and value for money has just dropped. Everything is literally the cheapest of the cheap product but for a higher cost. You get less in the bag now that you that did. This may be a sign of the times and would be totally acceptable if you were getting the same quality….
I ordered a massive order last year for Halloween for goodies bags for my sons party, I was so shocked at the quality and the amount you got. It seems they have sacrificed the quality far too much and this is not the quality most came to expect. Some examples are the jelly rings or the turtles are literally cheap muck alternatives… as are the jelly cherries and a lot of other favourites. Even the cola bottles and gummy bears are horrid cheap rubbish. They used to use Harribo or at least a brand just as good. The stuff now is just nasty and tasteless.
Ordered more during the week and it was more disappointing. Having ran a small business myself I understand the need to make profit however it should never been at the cost of the quality.
Disappointed and won’t be ordering again. Can literally go to Tesco’s for better quality for more value.
Excellent service ordered came within 2…
Excellent service ordered came within 2 days sweets well in date and came with a thank you card definitely recommended
Dit is een aanrader,als je van snoep houd 👌
De bestelling snel ontvangen. Mooi verpakt,zowel buiten als de binnenkant.
En dan het snoep niet vergeten.
Je blijft er in eten,dus de doos even weggelegd 😋😋😋
pick and mix tubs… delicious
I have purchased the pick and mix tubs on numerous occasions, always been absolutely fantastic. My last order a slight issue but was resolved promptly so I won’t let it put me off ordering again.
Really delicious sweets, high recommend
Great selection at a great price!
I have ordered from this company many times and are always quick to respond should I have any questions or queries about my orders. The selection is fantastic and at a reasonable price too!
Great product even better customer service …
Great product best sweets I’ve tasted and had a little issue with order but customer service was great and resolved and completed and closed off within 24 hours
Brought sweets from the sweet box…
Brought sweets from the sweet box totally amazing great variety to choose from cater for everyone definitely be ordering again
Fast efficient service
Fast efficient service. Really happy from ordering,payment and delivery. Thank you. Shall be ordering again for sure.
Great value
Great value, plenty to choose from and super fast delivery. Highly recommend.
Birthday present
Bought these for my daughter’s birthday. Value for money and very quick delivery. Will recommend to my friends and will definitely buy from The Sweet Box again.
Great prices that are really reasonable…
Great prices that are really reasonable and very quick delivery
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