Ordered a few different items as stocking fillers for the children. Had a polite email letting me know one item was out of stock- no problem. When my parcel came, two other products were incorrect and... Ver más
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Consulta las opiniones de los clientes
I have been using these guys for many years for many different occasions (and also as the odd treat here & there). They are always extremely helpful with any special requests, the delivery is Am... Ver más
Ordered many times, brilliant service. Great tasting sweets for all occasions, perfect for me as i don't drive & the low cost postage would cost you that if not more to get to town & back. The Sweet B... Ver más
I’ve got mad pregnancy cravings for sweeties at the moment and have researched extensively price and variety of sweets a the sweet box was by far the best for both! Loads of choice and the price excep... Ver más
Información sobre la empresa
Escrito por la empresa
Retro Sweets, American Candy, Chocolate, Pick & Mix and lots more!
Información de contacto
Birmingham, Reino Unido
- info@thesweetboxshop.com
- thesweetboxshop.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Fantastic Service
As always, first class service, packaging and delivery. This order was customised and it has not disappointed. First Class service from first class business.
Fantastic company, no problems at all.
This was the first time of ordering from the company and paid an excellent price for the sweets. The sweets came in excellent condition and taste fantastic. I ordered them yesterday morning and delivered this morning as I paid for next day delivery. I will be definitely ordering again from this company.
Excellent
Excellent, very fast delivery and well packaged. Will definitely be ordering from here again. :)
Order not received
I have not received my order. Very unhelpful, 1 response email from Chris claiming the order had been delivered. I asked for further information & received no response, i have now left a 2nd message asking to be fully refunded. Not the kind of service I expect to receive when spending my hard earned cash! In response to your reply here on trust pilot if you responsed to the 2nd message I submitted via your website this morning you would have all the information you have requested below. I await your email reply.

Respuesta de The Sweet Box
Fantastic sweets
I received my order really quickly. The sweets are fab. Ive bought some for xmas. They are Well packaged and even get a wee free sample which was a nice touch and delicious! 😋 I've already ordered more! Would highly recommend.
Pick and mix sweets at Such good value…
Pick and mix sweets at Such good value and a good variety too..love this shop have ordered a few times from them now
Great sweet shop!
I order sweets from this company every few months in bulk. Never had any issues with the sweets I have ordered and have recommended this company to others who have not had any issues. Sweets are nice and delivered quickly. Even get a free gift which is lovely
Wow 🤩 Just received my order today
Wow 🤩 Just received my order today! Super quick and fast! I’ve always ordered from here and will continue to do so. She even helped me when needed! Great customer service! I will be ordering soon! 🥰
Love this website
Second time ordering from here,
Absolutely love this place always really fast delivery and great variety. Great customer service and response times are very fast. I asked to add something I left off my order and they were very accommodating.
Will definitely be going here, awesome business.
7 items missing from my order!! No response
7 items missing from my order! No response when trying to contact customer service just ignored absolutely terrible service!!!

Respuesta de The Sweet Box
Fabulous company
Fabulous company, excellent customer service!
I couldn't believe the value for money when I discovered this company, they have such a great range of sweets you can't get in standard pick n mix.
I found all the sweets I was looking for, even found milky bar chews!
I also got a mini bag as I thank you for the order which I thought was a lovely touch.
Amazing value for money.
I had a bag missing from my order and this was sorted so quickly, sweet box agreed to post the missing sweets despite a hefty postage charge for themselves as they were a birthday present.
The customer service I recieved was brilliant, I couldn't believe how quickly and easily the issue was sorted.
Can't reccomend this company enough, it will be a firm favourite for me now.
Thank you sweet box 😊
Excellent customer service
Speedy delivery as always. A great range of sweets to try. Excellent customer service, always quick to help and answer any questions you have. Thank you again…
Got my first order today and I will be…
Got my first order today and I will be definitely be ordering again loads of sweets 2 pick from aswell
Absolutely outstanding
Absolutely outstanding service every time
Candy is so fresh and well packed. Super fast delivery too. Highly recommended.
Second time ordering and never…
Second time ordering and never disappointed great chooses of different sweets
Excellent service
I was worried as there's wasn't many reviews. But I have to say it was excellent. I ordered late Friday and my sweets were here Monday at 10am. Can't fault. Will use again. Thank you
Can’t wait to order again :)
Communication is amazing and quality of the products amaze me! Can’t get enough of the amount I’ve got for my money, love it and I can’t believe the time it took here!!
Good choice of sweets and chocolates
Good choice of sweets and chocolates. Fantastic service and delivery. Couldn't recommend them enough.
Top seller
Amazing and quick service every time and the treats are so yummy!!!!
Sweets galore AMAZING VALUE
Placed an order Sunday night and was here Wednesday very fast delivery and very helpful when I messaged over me putting in the wrong email address,everything is a good price amazing quality definitely be ordering again thank you so much for all the help too.
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