The Tired Mama Collection Opiniones 

537
•
TrustScore: 3 sobre 5

3,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I signed up to the VIP box ages ago and I've never received a VIP box within the timeframe advertised. Money is still being collected monthly and yet I'm still waiting for the last 2 boxes. Quality ha... Ver más

Valorada con 5 estrellas sobre 5

Amazing quality clothing and always fast turn around for orders. I always size up in the jumpers and tshirts cause I like things a looser fit. I'm typically a UK 12/14 but I order a 16 and its perfect... Ver más

Valorada con 5 estrellas sobre 5

I’m a subscription box and regular customer. The quality of these clothes and items is outstanding. Soft, hard wearing materials and zips and detailing all spot on. The subscription boxes arrive as a... Ver más

Valorada con 2 estrellas sobre 5

I placed an order, paid extra for first class delivery, took nearly 2 weeks to arrive. Tracking link never worked so couldn’t see when dispatched or due to be delivered. Made numerous communicatio... Ver más

Información sobre la empresa

  1. Tienda de ropa

Información proporcionada por diversas fuentes externas

The Tired Mama Collection. An online clothing brand designed to keep mothers comfortable, stylish and comfortable. Hand printed, designed and dispatched from their UK Studio in South Wales.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

537 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,1

Todas las opiniones

(537)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Absolutely appalled by the treatment of…

Absolutely appalled by the treatment of this company to their customers! To say I'm disappointed is an understatement! No items received for the last year for the VIP box or Mini VIP box but payments have been taken! One response in Jan and still no sign of the refund!

15 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not order from this company

Haven’t received order or even been notified it has even been dispatched having ordered it 21days ago! Have emailed 3 times and not had one response. Absolute scammers basically! I have opened a dispute via my payment method to try and get back my £70! Wouldn’t even give them 1 star but it’s the lowest rating available. Do not order from this company.

13 de febrero de 2024
Valorada con 1 estrellas sobre 5

VIP Boxes Not Received!!

I'm also a VIP box member and haven't received anything since Feb 2023. I did have a Whatsapp reply on the 7th Feb 2024 to say I would be receiving a full refund within 14 working days....still nothing! Not answering phone calls now either. I'm owed £162 in total.

I feel so annoyed as it seems to have happened to a lot of us and it feels like our money has now been wrongfully taken!

1 de marzo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Nice jumper poor service

The jumper itself is nice. Unfortunately the time it took to send it and the communication with the company was poor. Buried deep in the small print is that it could take up to 14 WORKING days to despatch (so they didn’t do anything actually wrong) but that was not made at all obvious at checkout. Then they don’t respond to emails and responses are defensive and unapologetic. Despite the product being fine I wouldn’t use again because the whole process was annoying. If they had been more upfront about the delay in despatch it would have been better.

30 de enero de 2024
Valorada con 1 estrellas sobre 5

Shame as their items are lovely.

I pay for the quarterly boxx. Haven't had a box since last April/May 2023, Before that I had missed a few too. Company owes me over £100 in goods or a refund. Have tried to contact numerous times. Got a response finally in January to say they were looking into it but no response since. Have messaged again to no reply.

Will be reporting them soon unfortunately as I just want my money back now.

1 de febrero de 2024
Valorada con 1 estrellas sobre 5

No response

Bought some items for christmas presents and need to exchange them for a bigger size. I have tried numerous times to contact them but still no reply. Happy to take our money but cant be bothered replying to emails.

29 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

HELP

I’m really struggling to get a response from the team. I noticed this week that I hadn’t received a VIP box for a while. Went onto my account and noticed I’d been paying monthly £12.50 from June 2023 to January 2024 totalling £100 but received no box. Normally I would have had 2 within this time frame. I don’t know whether the VIP boxes are still a thing or not or whether I can get my money back if it’s stopped. I’ve tried emailing, Facebook messages, instagram and WhatsApp. No reply. Can anyone help?

4 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Contact is almost none existent

Contact is almost none existent . I received a lovely email saying I could exchange a shirt I bought for my wife . Stating I could swap it for a smaller size as the shirt was bigger than expected .

That was on the 21st of November and it’s now the 12 of December and I can’t get though to any kind of service as emails are being ignored .

20 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer service is non existent

Purchased items from TTMC however sizing was way off, size 16 t shirt was more like a size 12-14, size medium ladies was also very large. Unfortunately the website does not provide measurement guides for their products. I returned the items on 21/11/23 and have still not received my refund. I have emailed numerous times but unfortunately no one from TTMC has replied to me.

5 de diciembre de 2023
Opinión espontánea
Logotipo de The Tired Mama Collection

Respuesta de The Tired Mama Collection

Hi Angela i have emailed a few times regarding you're refund but no reply, can you please send me a message on whats app on 07592442589 and we will get back to you, Thank you

Valorada con 5 estrellas sobre 5

I have supported The Tired Mama…

I have supported The Tired Mama Collection since the day it started. I am actually now a fully fledged Tired Nana (a Loopy one ;) )
Clothing is second to none in quality and customer service is 100%

1 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Cannot recommend enough

Amazing products. I own so many jumpers, hoodies and tshirts from The Tired Mama Collection. The tshirts are a perfect fit and lovely quality. I don't own another brand of tshirt, I even go to Tired Mama Collection for my plain tshirts. The hoodies are thick and comfortable and they last for years. I've ordered gifts that have been sent beautifully packaged to friends and I often ask to change colours on products and they always oblige! Amazing company with good quality products and brilliant customer service!

6 de noviembre de 2023
Opinión espontánea

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