Love the product for either partner or solo play! Great brain exercising. I had purchased more than 1 item but hadn’t opened the second one for over a year- discovered a defective block #4 (stickers... Ver más
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Consulta las opiniones de los clientes
My husband has a traumatic brain injury and was introduced to the Uzzle game at therapy. He really enjoyed it so we purchased one for home use. It is fun and a great mental workout for anyone!
Bernadette was amazing and helped me clear up an issue I had. The customer service is excellent! Very prompt and knowledgeable. Thank you! We will be ordering more games in the near future.
#1 I ordered only one game and they sent two. Then I find out it’s a subscription and the second is a trial game to return if you don’t like. #2 The tricky subscription game is getting old with th... Ver más
Información sobre la empresa
Escrito por la empresa
It is the most fun, competitive, and challenging game you will ever play. We combined the challenge of puzzles with the competitiveness of board games.
Información de contacto
Estados Unidos
- help@theuzzle.com
- theuzzle.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 95% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Missing pieces to a game being replaced
I reached out to Uzzle when my product arrived with missing pieces. I contacted the company never expecting a reply, however, what an amazing surprise to actually receive a response. After making apologies the missing pieces are en route to me! Thank you Uzzle!
Fun game
Fun game. Had an issue that was immediately resolved by the company!
Fun game and amazing customer service!
This company reminds me of how customer…
This company reminds me of how customer service was years ago ! Quick response and professional ! Definitely recommend and the games are fun!
I ordered this product in the middle of…dec.
I ordered this product in the middle of December for a Christmas present. You charged me 83.39 on the 18th. I never recieved your product. Still waiting. I will notify Chase to return my money if I don't hear from you this week.

Respuesta de Uzzle
Top notch customer care.
Customer service is exceptional. They respond quickly and resolve issues immediately.
Amazing Customer Service
Although I’m a bit late writing this, I needed to post a review, not for the product, it speaks for itself, but for the customer service. My order like I’m sure several was delayed and not delivered as I would have liked, I know that shouldn’t be good. It’s just a testament to how many people ordered the game for the holidays. But customer service bent over backwards to fix, stayed in contact with me and did everything possible to resolve, which they did. To me that’s more important than anything. So thank you to the Uzzle team for all their help and yes we LOVE both the games!!
Love this game
Love this game. My husband and I play and we’ll be introducing it to our. grandkids
Great game
Great game , challenging yet not frustrating for 5 year olds. Ours arrived with extras if one number and a deficit of another block. The company is seeing a whole new set to us. Great customer service.
Replacement of Uzzle @ no charge due to a fire...no proof required!
I had ordered an Uzzle game in December, 2024. It was shipped out and was to be delivered to me by the USPS. Once it arrived in our city, it was loaded onto a mail truck for delivery that caught fire, destroying everything that was on the truck (including my Uzzle game). I emailed the Uzzle team about the details of the misfortune, and heard back within 24 hours, with the notification that they were going to send a replacement game at N/C. I was impressed with the trust that was placed in my sharing of the situation, and even though I have a notification from the USPS regarding the fire as proof of my situation, I never had to supply it because the Uzzle team believed me without proof. That meant a lot to me!
Nice people.
Nice people to deal with. They are very interested in making sure the customer is happy.
A1 Customer service
After buying and receiving our Uzzle game we noticed that one of the blocks had one side that was not marked/stamped or stickered at all. Emailed Uzzle letting them know and received a reply within 24 hours! Within a week I received a new game ! Customer support for this company is top notch and the efficiency in which they took care of this small problem was very impressive. Kudos to Uzzle customer support and thank you again for your speedy response. Will highly recommend to anyone that asks.
Great family game
We purchased this game for our 6 year old grandson. The whole family loves it!
Great Customer Service
The customer service is beyond exceptional! I ordered the wrong game-the expansion one first. I didn’t realize it until we tried to play it Christmas Day with my family, I Emailed your customer service and within 24 hours they responded by letting me know they were going to send out the correct game - first one addition with no additional charges.
Thank you again Not too many companies would do that :)
Customer service is beyond belief
Customer service is beyond belief! They accidentally sent us extra games and when I reached out to let them know, they said we could keep them!! I love this company.
Very helpful and quick customer service
Your customer service is beyond…
Your customer service is beyond exceptional! I ordered the wrong dame -the expansion one first. Didn’t realize it until we tried to play it Christmas Day with my family Emailed your customer service and with in 24 hours they responded with letting me know they were going to send out the correct game - first one addition with no additional charges.
Thank you again
Happy Customer, Excellent Customer Service
We received two different The Uzzle games for Christmas and learned pretty quick that one of them was missing two cards. I sent a message to the company on a Saturday midday and they responded in a timely manner and by early afternoon the issue was resolved.
We already enjoy the games but knowing The Uzzle has excellent customer support makes my outlook of the brand even better!
My kids love this game!
My kids love this game! This company also has stellar customer service; they've earned a lifelong customer!
Purchased the game earlier in the year…
Purchased the game earlier in the year because that is how I do my Christmas shopping. When playing with family, we realized that one of the dices was missing drawings. Contacted Uzzle this morning to see if they could send me the missing drawings and I would place it on the dice. Instead they are blessing me with an entirely new game. Great customer service support to rectify a problem. Would highly recommend this game to everyone! Thank You!
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