Uzzle Opiniones 

369
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Love the product for either partner or solo play! Great brain exercising. I had purchased more than 1 item but hadn’t opened the second one for over a year- discovered a defective block #4 (stickers... Ver más

Valorada con 5 estrellas sobre 5

My husband has a traumatic brain injury and was introduced to the Uzzle game at therapy. He really enjoyed it so we purchased one for home use. It is fun and a great mental workout for anyone!

Valorada con 5 estrellas sobre 5

Bernadette was amazing and helped me clear up an issue I had. The customer service is excellent! Very prompt and knowledgeable. Thank you! We will be ordering more games in the near future.

Valorada con 1 estrellas sobre 5

#1 I ordered only one game and they sent two. Then I find out it’s a subscription and the second is a trial game to return if you don’t like. #2 The tricky subscription game is getting old with th... Ver más

Información sobre la empresa

  1. Fabricante de juegos y juguetes
  2. Tienda de juegos

Escrito por la empresa

It is the most fun, competitive, and challenging game you will ever play. We combined the challenge of puzzles with the competitiveness of board games.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

369 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(369)

151 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Six year old victory!

Brought the game out when family was here for Mother's Day. Our 6 year old granddaughter won the first game, beating her big sister and the adults playing. Her grin alone was worth the cost of the game.
Thank you.

24 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great game for two people and…

Great game for two people and especially with you're grandchildren. Worth buying the game I find it challenging when playing against others. 👍👍👍👍👍Great game to play after dinner.

5 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bernadette

Bernadette, Was the Best customer service I ever Had.She replied to all messages we sent to resolve the Uzzle shipment.Its great to have a Company stand by their product and have people that care.

3 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

So Poor on Customer Support & crappy website

This company seems to be a sham. It defaults you into a subscription when trying to purchase a game for Christmas. On the Uzzle website, there are directions for unsubscribing, but one cannot find a log in screen to your account - therefore you cannot unsubscribed. I have sent OVER 10 Customer Request to the Use contact, and have not received ANY replies - other than my message was received and someone will contact me in a day or two. The games are okay, but the company treats their customers like people at the Hotel California, you can get in any time you want, but you can NEVER leave.

11 de enero de 2026
Opinión espontánea
Logotipo de Uzzle

Respuesta de Uzzle

Hi Brian,

Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating this situation has been for you.

After receiving your inquiry, we immediately canceled the subscription that you signed up for, so there are no active subscription charges associated with your name. We have also been reaching out to you regarding your request and have provided a proposed resolution. However, we have not yet received a response from you.

We genuinely want to help resolve this matter and ensure you have a positive outcome. At your earliest convenience, please reply to our previous messages so we can proceed with the request and finalize the solution we've offered.

We appreciate your patience and look forward to hearing from you soon.

Best regards,
The Uzzle Team

Valorada con 5 estrellas sobre 5

From beginning to end the customer…

From beginning to end the customer service was great, very attentive and followed up to make sure we received our package. The game is amazing and our big family with young teenagers and small children love to play, it a great way to enjoy family time .

20 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Uzzle is fun in a box

Uzzle is fun in a box. We are enjoying every box that has come. Staff was supportive and prompt with my issues!!

12 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We absolutely love every game we have…

We absolutely love every game we have received. We have a family game night that our 4-year-old grands and our children in their 30s can all enjoy. It is great for cognitive thinking.. Thank you, Uzzle, for our nights of entertainment

30 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely horrible experience

Absolutely horrible experience! They surreptitiously hook you into an ongoing subscription. When you ultimately realize what is going on and request to return the unopened games and get a refund, they offer you a 50% discount on the games rather than return your money. I did not order, nor did I want, the additional games. After multiple attempts to resolve with the company, I requested that my credit card company remove the charge.

7 de febrero de 2026
Opinión espontánea
Logotipo de Uzzle

Respuesta de Uzzle

HI Jennings,

We're truly sorry to hear about your experience and understand how frustrating this must have been.

We genuinely want to look into your concerns and help resolve them. However, we weren't able to locate an order under the name used for this review. We also reached out previously to request a few more details so we could investigate, but unfortunately, we didn't receive a response.

Please reply with your order number or the email address used when placing the order. We'll personally review your account, investigate what happened, and work with you to find a resolution.

We appreciate the opportunity to make this right and hope to hear from you soon.

Best,
The Uzzle Team

Valorada con 1 estrellas sobre 5

I ordered uzzle and I’m in Canada and I…

I ordered uzzle and I’m in Canada and I still haven’t got it. It’s going on three months now. I notified them once they said it was coming but after two months it’s still not here

12 de enero de 2026
Opinión espontánea
Logotipo de Uzzle

Respuesta de Uzzle

Hi Esther,

We sincerely apologize for the continued delay and any inconvenience this has caused. Due to an unexpected issue with our shipment, we are still awaiting the complete inventory needed to fulfill pending orders, and we now expect this to be resolved by the end of the month.

We truly appreciate your patience and understanding throughout this process. We also recognize that, based on your previous emails, you preferred to keep your order open and were willing to wait.

However, to avoid causing you any further inconvenience or uncertainty, we have taken the step of canceling your order, and a full refund has already been issued.

Your satisfaction is very important to us. Once the game becomes available again, we would be more than happy to assist you in placing a new order and ensuring a smoother experience. If there’s anything else we can do for you in the meantime, please don’t hesitate to let us know.

Thank you again for your patience and understanding.

Best regards,
The Uzzle Team

Valorada con 5 estrellas sobre 5

Fun for all ages

We received Uzzle as a gift and have really been enjoying the game as a family. It's fun for all ages! Games are quick and it's super easy to set up, which makes it a perfect activity. One of the game pieces we received was missing a sticker. It's rare these days to have a positive customer service interaction, but I wanted to say thank you to the Uzzle team for quickly responding. I was expecting to just get a replacement game piece, but they actually sent us a whole new game, which will allow more players to play. Can't wait!

18 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The quick response to our problem was…

The quick response to our problem was fixed immediately. The were very understanding even though it was our fault. The games they provided are excellant for the kids to play with and learn. Thanks again Uzzle.
Rick & Barb F.

23 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience with trustpilot has been…

My experience with trustpilot has been a true trustful relationship. The team has been so understanding and wonderful that I had to end my membership due to financial reasons.. and we’re kind and generous about canceling my membership. However!! I will be back!! and the games I have received have been an absolute hit at game night with friends! These games have brought more memories more laughs, and more fun to our nights! The group of friends I play with are in the range of 30 to 50 years old and we all have a blast with these games! I highly recommend bringing more laughter and fun to your game nights.

15 de febrero de 2026
Opinión espontánea

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