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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Every thing went smooth, and good communication all along from start to finish.Even got the payment email with payment link the same day they got the phone.I like that they offer an option to send in... Ver más

Valorada con 5 estrellas sobre 5

I was able to get the information pretty easily to sign in to whiz cells, how to proceed with getting the shipping label at post office, getting my phone shipped. Able to keep track of where my packag... Ver más

Valorada con 5 estrellas sobre 5

Selling my Moto Razr was fast and easy. All I did was reset it, pack it up, and stick on the prepaid label. Within a day of it’s delivery I was paid the amount promised into my PayPal account. Communi... Ver más

Valorada con 3 estrellas sobre 5

They offered me $80 for my old phone after I explained the condition very well. After they received it, they sent me an adjustment email saying that there were some scratches on the screen, so actua... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reciclaje y desbloqueo de teléfonos móviles

Escrito por la empresa

It's easy to sell smartphones and tablets online with The Whiz Cells. Just locate your device, answer a few quick questions about it & get your cash offer. You can sell devices that are not paid off or even cracked. Get fast cash for your mobile electronics. All orders are processed by the next business day.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

319 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 93% de las opiniones negativas

Suele responder en menos de 1 semana

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4,3

Todas las opiniones

(319)

81 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Come back to the best

I'm going to be honest I've checked other companies that buy phones and nothing comes close to the whiz cells Go ahead Go try other companies but I'm telling you you're going to come back to these guys because they are very honest if there's a problem with the phone and the prices that they give are actually and I mean more than I expected I always turn to these guys and shipping is so easy if you don't have a box or a label they send you out something that you can send back it is so easy I'm going to keep doing business with these guys they are the best

5 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Slow intake of device and slow payout

Slow intake of device and slow payout. Also misquoted me the price in your possession. This is sick man

10 de febrero de 2025
Opinión espontánea
Logotipo de The Whiz Cells

Respuesta de The Whiz Cells

Hi Luis,

I am sorry you feel this way. But we received your device on Monday February 10th and paid you the same day.
We explained to you that your phone has a long, deep scratch on the screen and there a dings on the frame. You accepted the new offer and were immediately paid. If you disagreed we offer to send your device back to you at our expense.

Valorada con 5 estrellas sobre 5

Super fast payment

Wish I had known about them sooner I've used several vendors and none of them comes close to the service I received from Whiz Cells. Super fast payment within minutes, not hours, not days, MINUTES! I will definitely be using them again. Thanks, Whiz!

7 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely satisfied

Let say this sold them 4 devices ranging from iPhone 12 pro max to pixel 7 pro to pixel 6 to one plus 9 pro. I received the quoted price on all them. Simple cause I take excellent care of all my devices everyone them are of premium quality. Can't speak for the rest of y'all. Have zero problems with them. Just wish they accepted Motorola devices. Other than that no problems

22 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Everything went smoothly as expected

Everything went smoothly as expected. I submitted a iPhone in excellent condition (rare but was always in a case with screen protector). They accepted and mailed me a check the day the phone was received for the amount agreed.

22 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This Company is a fraud

I recently placed an order to sell my Galaxy Fold 5 after receiving a quote that deemed the phone to be in good condition. However, after sending it in, I received an email from their representative claiming that my phone had a dead pixel and light scuffs on the body. I suspected they were trying to lowball me, as they offered less than half of the original quoted price. I politely refused and requested the phone be returned.

When I received the phone back about three days later, the screen was completely damaged. I contacted the representative, who absurdly claimed that the damage was due to the supposed dead pixel. I have never heard such a ridiculous excuse to cheat someone. The representative also suggested I file a claim for the $100 shipping insurance, implying the phone might have been damaged during transit.

I am not one to quickly bash a company, but I strongly advise against ever using this company. I share my experience to prevent others from falling victim to this fraudulent business.

10 de enero de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Process was very easy which is a solid…

Process was very easy which is a solid plus. However like many I felt my phone was in "good" condition but upon receipt was downgraded to "other"... losing half the original offer price.
Convenience led me to accept but I should have shopped around to receive a few more bucks.

2 de enero de 2025
Opinión espontánea
Logotipo de The Whiz Cells

Respuesta de The Whiz Cells

Hi Richard,
Thank you for your feedback. It is genuinely appreciated and taken seriously. The issue with your phone was 2 fold. There are multiple noticeable scratches, but the main driver is poor battery health and will require a new battery. I hope the explanation is helpful. Thank you for giving us a shot.

Valorada con 5 estrellas sobre 5

I’ve had a great experience with this…

I’ve had a great experience with this company selling phones, completely no hassle once you’re educated how they operate. i do think think should have options for good phone conditions with bad battery so someone know what they getting into.

6 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Received defective phone via Amazon

Received defective phone via Amazon. After repeated
attempts for refund Amazon stepped in to refund my money. It shouldnt have to be like this. This company
sells defective goods and keeps the money.

4 de enero de 2025
Opinión espontánea
Logotipo de The Whiz Cells

Respuesta de The Whiz Cells

This is not how Amazon works. If we were at fault we would have to refund you and we would. We have requested to know who the customer is to resolve their issue. They did not reply. This may be a competitor and not a real customer.

Valorada con 5 estrellas sobre 5

100/10 Experience!

100/10 Experience!
Was looking for a site to sell my Galaxy S24 Ultra for the highest dollar and Whiz Cells was THE place! Made the shipping process easy to understand and got paid immediately thru PayPal!

31 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 STAR Service

Always use for selling all old tech. Quick payment and excellent communication. Best company to use and customer service is 5 ⭐️

26 de noviembre de 2024
Opinión espontánea

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