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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Every thing went smooth, and good communication all along from start to finish.Even got the payment email with payment link the same day they got the phone.I like that they offer an option to send in... Ver más

Valorada con 5 estrellas sobre 5

I was able to get the information pretty easily to sign in to whiz cells, how to proceed with getting the shipping label at post office, getting my phone shipped. Able to keep track of where my packag... Ver más

Valorada con 5 estrellas sobre 5

Selling my Moto Razr was fast and easy. All I did was reset it, pack it up, and stick on the prepaid label. Within a day of it’s delivery I was paid the amount promised into my PayPal account. Communi... Ver más

Valorada con 3 estrellas sobre 5

They offered me $80 for my old phone after I explained the condition very well. After they received it, they sent me an adjustment email saying that there were some scratches on the screen, so actua... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reciclaje y desbloqueo de teléfonos móviles

Escrito por la empresa

It's easy to sell smartphones and tablets online with The Whiz Cells. Just locate your device, answer a few quick questions about it & get your cash offer. You can sell devices that are not paid off or even cracked. Get fast cash for your mobile electronics. All orders are processed by the next business day.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

319 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 93% de las opiniones negativas

Suele responder en menos de 1 semana

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4,3

Todas las opiniones

(319)

81 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Every thing went smooth

Every thing went smooth, and good communication all along from start to finish.Even got the payment email with payment link the same day they got the phone.I like that they offer an option to send in your phone by UPS, which in my experience is more reliable and faster than the postal service.

16 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Satisfied

I am a repeat customer. My experience was seamless. The quote was fair and payment was easy. I was honest about the condition of my phones and followed directions. I recommend The Whiz Cells.

25 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Realistic expectations of condition pays

I'm a repeat customer. You need to understand the ratings of conditions as described. Scratches and dents will downgrade the value. Once you come to agreement, everything works smoothly and very timely. Highly recommend.

10 de septiembre de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

I have sold several times to them

I have sold several times to them. Most of the time it goes without a hitch. And they pay the price sometimes they do not and u have a different opinion about condition then what they have but they always pay and reliable.

2 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was able to get the info!

I was able to get the information pretty easily to sign in to whiz cells, how to proceed with getting the shipping label at post office, getting my phone shipped. Able to keep track of where my package is, delivery, receiving emails to know what to do. The wire transfer was quicker than I expected. Went well! Thanx kevin

31 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My second time selling a phone to them…

My second time selling a phone to them and as in the first time everything went perfect. My phone arrived at their location mid morning and my payment was in my account by early afternoon. Smooth, seamless, fast transaction.

24 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Company offers free shipping of your…

Company offers free shipping of your device. They processed my device immediately upon receiving it and promptly paid me for my device. I had absolutely no problems with the company and they paid me exactly what was quoted beforehand. Thanks again to the Whiz Cells for a great experience selling my device!!

21 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service was very polite when…

Customer service was very polite when they said that my check it got returned they immediately got in touch with me and was able to send it to my post office box very prompt payments on time they were constantly in touch with me truly appreciate it and will always have my visit

26 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome and very good experience of…

Awesome and very good experience of processing my order and thanks for the awesome experience and the end of your promotion price deal awesome I would love to do business with this company again why because the company has such awesome reputation and reliable service and honesty and good reputation thank once again for the reliable support and fast service and honest promotion promise my point view excellent experience job well done.

20 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Selling my Moto Razr was fast and easy

Selling my Moto Razr was fast and easy. All I did was reset it, pack it up, and stick on the prepaid label. Within a day of it’s delivery I was paid the amount promised into my PayPal account. Communication for each step the phone went through was sent promptly through email so I wasn’t left worried about anything.

6 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rip Off City

I sent my flip6 after being offered $865. I was offered $120 after opening. The phone was not damaged. They sent me a video . I watched them roughly attempting to open the package. Smacked the phone on a hard table then stab the box hard with a knife. Then the person put the phone face down on a hard table. All of a sudden scratches. How do you drop the price $745 for your roughness. $120. HELL NO. IF they wanted a new phone then, THEY SHOULD BUY THEM.. Your offer is for good used phones So you need to follow your business platform. STOP RIPPING OFF PEOPLE AND PAY WHAT YOU QUOTED.
NANCY

13 de agosto de 2026
Opinión espontánea
Logotipo de The Whiz Cells

Respuesta de The Whiz Cells

The order you placed was for a Samsung Trifold. In your review of us here you claim to have send a flip 6. That is also not correct. You send a Fold 6. It was not unlocked, but locked to Xfinity and then blocked by Xfinity for non-payment. The device can not be used. There were cosmetic issues as well but the real issues are 1. Wrong device, 2. bad IMEI. We would love to post the video of unboxing your device but it has your name and address from the shipping label. What you say is flat out false.

Picture of being locked https://app.screencast.com/vy0meLNwqfgX7
Picture of scratches
https://app.screencast.com/CetqRoT8sLO7r
Picture of dents
https://app.screencast.com/rHNzPa0gf0YTH
https://app.screencast.com/tK8sAVvdYlxfP

Valorada con 2 estrellas sobre 5

I feel a little ripped off

I sent in a flawless phone that was cased from the first day of use along with a screen protector. I was quoted a good price but was then offered a lower price for marks and scratches across the top of the phone I know weren't there when I shipped it. I decided to take the lower price because I didn't know if it had been damaged after shipping mking the phone harder to sell. I'll go elsewhere before I use them again.

10 de agosto de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

They offered me $80 for my old phone…

They offered me $80 for my old phone after I explained the condition very well. After they received it, they sent me an adjustment email saying that there were some scratches on the screen, so actually they'll give me $8.

They were prompt about shipping the phone back which I appreciated.

15 de junio de 2026
Opinión espontánea
Logotipo de The Whiz Cells

Respuesta de The Whiz Cells

Hi James,

The device was in very poor condition and the battery was bad.
Pictures of condition
https://app.screencast.com/6X7wXDxchJPS5
https://app.screencast.com/YWvXXewnvuUp2
https://app.screencast.com/Zkqldx92zNqlf
Battery health picture
https://app.screencast.com/iUNc6VgPiACLl

Valorada con 5 estrellas sobre 5

I am very pleased that they are a well…

I am very pleased that they are a well trusted company to pay you after they receive your item that they are paying you for !

I am excited also because even though i made a mistake with the storage on the item; that they didn't dock to much much off my quote !!

Thank you Wiz Cells !!

13 de julio de 2026
Opinión espontánea

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