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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Every thing went smooth, and good communication all along from start to finish.Even got the payment email with payment link the same day they got the phone.I like that they offer an option to send in... Ver más

Valorada con 5 estrellas sobre 5

I was able to get the information pretty easily to sign in to whiz cells, how to proceed with getting the shipping label at post office, getting my phone shipped. Able to keep track of where my packag... Ver más

Valorada con 5 estrellas sobre 5

Selling my Moto Razr was fast and easy. All I did was reset it, pack it up, and stick on the prepaid label. Within a day of it’s delivery I was paid the amount promised into my PayPal account. Communi... Ver más

Valorada con 3 estrellas sobre 5

They offered me $80 for my old phone after I explained the condition very well. After they received it, they sent me an adjustment email saying that there were some scratches on the screen, so actua... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reciclaje y desbloqueo de teléfonos móviles

Escrito por la empresa

It's easy to sell smartphones and tablets online with The Whiz Cells. Just locate your device, answer a few quick questions about it & get your cash offer. You can sell devices that are not paid off or even cracked. Get fast cash for your mobile electronics. All orders are processed by the next business day.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

319 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 93% de las opiniones negativas

Suele responder en menos de 1 semana

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4,3

Todas las opiniones

(319)

81 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good Service, Fair Price

It was easy to send my phone using the prepaid postage label provided. Once The Whiz Cells received my phone, their evaluation was quick, and they promptly paid the agreed price.

12 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super helpful

I thought my phones were already unlocked but by the time I sent them in, the unlock process had not been completed. The team was patient with me while I got the issue resolved, and they paid out an amazingly high price. Awesome!

14 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Returning Customer

Not my first time selling to them. They’re great! Very fast payment! My phones got delivered to them this morning, and I got my payment a few hours later! When it comes time to sell another phone, it will be to the Whiz Cells! Thank you!

27 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Experience

Great Experience! It was quick, fair and accurate. We sold our Galaxy S10 and Note phones and rec'd payment within a week.

10 de junio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

The back of my phone was crack

The back of my phone was crack. No cracks in the front. There was a little dot on the edge of the front phone screen. Everything electronically on the phone worked perfectly. They down graded the phone from cracked glass to broken which result in a decrease in worth from $75 to $25. I think this was a lot of crap. The phone worked perfectly except for the back glass being cracked. I don't think this is fair.

8 de junio de 2025
Opinión espontánea
Logotipo de The Whiz Cells

Respuesta de The Whiz Cells

There is damage to the LCD. We are clear in the description of the cracked glass condition that the display must not have any damage. A display can not be repaired, only replaced. This makes a very large difference in the value of a device. If there had not been damage to the display, then your device would have qualified for cracked glass. But unfortunately, there was damage. We offer to return the device at our expense when you disagree with our assessment.

Valorada con 2 estrellas sobre 5

Scratches on screen brought offer down…

Scratches on screen brought offer down way too much. If they took $30 off I would have been ok with it but they took off too much. I should have sold elsewhere.

8 de junio de 2025
Opinión espontánea
Logotipo de The Whiz Cells

Respuesta de The Whiz Cells

We requested information to know who this person is. However, they did not respond. We could have given specifics to their transaction. We offer free returns. If you disagree with our assessment, we will send the device back at our expense.

Valorada con 4 estrellas sobre 5

Received Less Than Expected

I got less than expected. I thought the way the condition categories were written that I selected the right one but I guess not.

4 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent offer for a Nokia

Excellent offer for a Nokia smart phone, when most companies did not even offer buy-back for Nokia. Process was quick and easy and I appreciated that they covered the shipping as part of their offer. I would do business with them again in the future.

2 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Now I know why it’s called the Wiz because it was a whiz

I have to just say that I’m incredibly impressed and now I know why the name of the company is the whiz. They received my order and within three hours of receiving my order they had a graded approved and then they sent me the payment link which was instantly transferred to my bank account. I’m incredibly happy it was the easiest one I’ve had yet.

27 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I made the mistake of sending my phone…

I made the mistake of sending my phone here. My phone was in great condition and was quoted 148 before and after they had it $59. I should of sold it on order up. I do not recommend this place. After looking at reviews they have pulled this on a lot of people.

24 de mayo de 2025
Opinión espontánea
Logotipo de The Whiz Cells

Respuesta de The Whiz Cells

Hi Fred,

I am very sorry to see that you are unhappy with our service. Your phone was not in great condition. It was quite poor. The phone had image burn in the LCD, scratches on the camera, screen and back. We understand that sometimes buyers and sellers do not agree on pricing. That is why we pay for the shipping to us and the shipping back to you if you disagree. You agreed with the new offer and we paid you out immediately. All buyback companies have reviews like yours. We are very proud of our of overall customer satisfaction. Most every review site is at least 4 stars average, with most being closer to 4.5. Again, I am sorry you are unhappy. The option for us to send it back to you at our expense was on the table but you did not opt for that.

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